Senior Systems Engineer – Microsoft 365

MET Group is an integrated European energy company, headquartered in Switzerland, with activities in natural gas and power, focused on multi-commodity wholesale, trading and sales, as well as energy infrastructure and industrial assets.

MET Group is represented in 17 countries: Austria, Bosnia and Herzegovina, Bulgaria, Czech Republic, Croatia, France, Germany, Hungary, Italy, Romania, Serbia, Singapore, Slovakia, Spain, Switzerland, Turkey and Ukraine.

MET Group is present in 32 national gas markets and 44 international trading hubs. The Group has a significant end-consumer presence in Croatia, Italy, Hungary, Romania, Slovakia, and Spain.

MET Group has 1100+ permanent staff. The company is owned 90% by MET employees and 10% by Keppel Infrastructure, a wholly owned subsidiary of  Keppel Corporation*.

Role summary:

Design, develop, implement, improve and maintain scalable solutions in a hybrid M365 cloud.

Essential responsibilities:

• Define / deliver / support a flexible and secure Microsoft 365 environment, follow supplier roadmaps, implement industry best practices, apply a metrics-based continuous improvement mindset – master administrative processes for Entra ID, Exchange Online, SharePoint Online, Teams, Intune as well as 3rd party integrations and related access management.
• Own endpoint management tools (e.g. SCCM, Intune) and processes: automate OS updates, create and maintain software distribution packages, fine-tine group policy configurations,
• Monitor and optimize M365 integrations – both internal (e.g. on-premises synchronization, identity residence) and external (e.g. application registrations, permissions, lifecycle actions).
• Analyze / report / improve key platform operational metrics, monitor systems performance, continuously optimize the M365 environment for efficiency, security, productivity, capacity, supportability, performance and availability – drive preventive and corrective actions.
• Provide 2nd / 3rd level support for technical troubleshooting, document processes & best practices, create & maintain knowledge articles, and regularly train helpdesk staff.
• Partner with internal / external technical teams and functional counterparts to drive continuous modernization, eliminate bottlenecks and enable business growth.
• Contribute to policies & guidelines that govern deployment processes and enable standardized maintenance services, own general controls for the M365 Global Admin privileges.
• Collaborate with IT security professionals to define, document, enforce, and audit overall platform security – support regular testing exercises and remediate findings.

• 5+ years’ technical experience in the M365 platform / services, preferably in mid-size international organizations with 500+ users and a multi-country geographical spread.
• BSc in Computer Science / IT Engineering or an equivalent industry proficiency with both practical and theoretical domain knowledge – relevant Microsoft certifications are a plus.
• Detailed knowledge of Microsoft directory services (both on-premises Active Directory and Entra ID / Azure Active Directory) with demonstrated capability to learn new skills + introduce new features – expertise in configuring, managing, troubleshooting Hybrid AD environments.
• Hands-on experience in advanced PowerShell scripting for automation / reporting.
• Knowledge of endpoint management tools & processes (Intune / SCCM / group policies / software packaging & distribution) – experience with implementing security solutions.
• Fluency in English
• Practical experience with virtual teamwork, reliability, thoroughness, analytical thinking with strong problem-solving skills.