Senior Systems Administrator

Telaforce, a Titan Technologies company, is looking for a Senior Systems Administrator who will be responsible for installing, configuring, maintaining, and supporting our clients’ server and storage infrastructures. This role ensures optimal performance, security, availability, and scalability of all servers, storage systems, identity services, and related platforms. Serving as a technical leader within the infrastructure team, the Senior Systems Administrator provides advanced troubleshooting, architectural input, and operational oversight for core platforms. This role collaborates closely with network, security, cloud, and application teams to deliver reliable and secure technical services that support business operations across on-premises and hybrid environments.

In addition to day-to-day administration, the Senior Systems Administrator participates in infrastructure planning, automation initiatives, and continuous improvement efforts aimed at modernizing and strengthening the organization’s technology environment. The position is based in the organization’s Destin, Florida office and includes supporting systems located at client environments throughout Okaloosa County, which may require periodic onsite work. Certain administrative tasks may also be performed remotely when appropriate.

Duties and Responsibilities:

• Install, configure, maintain, and support Windows and/or Linux servers in enterprise environments, including performing routine maintenance, patching, updates, and system upgrades.
• Administer core identity and directory services including Active Directory, DNS, DHCP, Group Policy, ADFS, KMS, Certificate Authority, and hybrid identity environments integrating on-premises and cloud platforms.
• Configure and maintain identity synchronization and federation services including Microsoft Entra Connect and Google Cloud Directory Sync (GCDS), supporting authentication, access policies, and identity federation across integrated platforms.
• Administer and maintain enterprise storage infrastructure including SAN/NAS systems, RAID, LUN provisioning, storage pools, and iSCSI connectivity with performance optimization and high-availability clustering (Windows Failover Clustering, Hyper-V, VMware).
• Support storage and infrastructure capacity planning and contribute to long-term architecture and platform modernization initiatives.
• Monitor system performance, resource utilization, and infrastructure health using enterprise monitoring tools to ensure reliability, availability, and proactive issue mitigation.
• Troubleshoot and resolve complex hardware, software, storage, and network issues; perform root cause analysis and serve as a senior escalation point for critical infrastructure incidents.
• Maintain infrastructure security through proper configuration, access controls, patch management, vulnerability remediation, and logging across server and storage platforms.
• Implement and maintain backup, disaster recovery, and business continuity processes to ensure system resilience and data protection.
• Develop and maintain automation and administrative scripts using tools such as PowerShell or Bash to improve operational efficiency.
• Participate in infrastructure planning, upgrades, and modernization efforts including server refreshes, cluster upgrades, and storage expansion.
• Participate in Change Advisory Board (CAB) and change control processes to support controlled infrastructure changes.
• Provide technical support to internal teams, coordinate with vendors when necessary, and lead response during major infrastructure incidents.
• Maintain accurate documentation of system configurations, operational procedures, and troubleshooting guidance.
• Perform additional duties as assigned by the Network Manager or Program Manager.

You MUST have:

• Experience administering Windows Server and Linux operating systems in enterprise environments, including system configuration, maintenance, and performance tuning.
• Experience managing enterprise identity and directory services, including Hybrid Active Directory environments, identity synchronization tools such as Microsoft Entra Connect and Google Cloud Directory Sync (GCDS), and cloud authentication technologies including Azure SSO and Conditional Access.
• Experience supporting enterprise storage infrastructure, including SAN, NAS, RAID, LUN provisioning, iSCSI configuration, and high-availability cluster storage environments.
• Hands-on experience with virtualization platforms such as VMware, Hyper-V, or similar technologies supporting enterprise workloads.
• Strong understanding of networking fundamentals and high-availability technologies, including TCP/IP, VLANs, NIC teaming, and load balancing.
• Experience developing automation and administrative scripts using tools such as PowerShell or Bash to streamline system administration tasks.
• Familiarity with infrastructure monitoring and management tools used to track system performance, resource utilization, and service availability.
• Demonstrated ability to troubleshoot complex infrastructure issues and implement effective technical solutions.
• Must be able to pass a Level 2 background check

It’s GREAT if you also have:

• 5+ years of server administration, systems engineering, or related enterprise IT infrastructure experience.
• Experience managing clustered production environments and high-availability architectures.
• Experience operating in hybrid identity and multi-cloud integration environments.

Preferred certifications include:

• CompTIA Server+
• Microsoft Certified: Windows Server
• Microsoft Certified: Azure Administrator / Identity
• MCSA / MCSE
• VMware VCP
• Other infrastructure or cloud platform certifications

Education:

• Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related technical field or will consider additional experience in lieu of a degree

Company Description:

Titan Technologies, LLC and our wholly owned subsidiaries, TelaForce, LLC, Titan Facilities, Inc. and Zen Strategics, design, build, integrate, and manage innovative solutions and software applications. Our remarkable people, working collaboratively under a shared vision, have earned a reputation with our customers for delivering results with maximum impact. Sound intriguing? Consider Titan Technologies for the next step in your career journey and be part of an impactful team!

Titan is proud to be a Service-Disabled Veteran Owned Business.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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