Senior Systems Administrator (TS/SCI)

Posted 19 Days Ago
Be an Early Applicant
San Diego, CA
Senior level
Cybersecurity
The Role
The Senior Systems Administrator will maintain and troubleshoot Windows servers and workstations, providing administrative support, managing domain controllers, and handling customer incidents through a ticketing system. The role includes remote troubleshooting, equipment preparation for deployment, and coordinating customer interactions to ensure quality service and incident resolution.
Summary Generated by Built In

Tau Six, an agile small company delivering cutting edge cybersecurity and systems integration services to the US National Security market, has an immediate need for a Senior Systems Administrator for a Department of Defense customer. In this role you have the opportunity to work with a cross-functional team in multiple technical areas to include operations, engineering, security, and systems development to deliver secure solutions to our national security customers.

Security Clearance Requirements: Active Top Secret / SCI Required

This position requires full-time on-site support. This is not a remote position


Responsibilities:

- Maintain/troubleshoot Windows servers and workstations, both on-site and remote

- Perform Windows system administrative support to include adding and removing users, installing software and monitoring systems

- Maintain domain controllers, file servers, application servers and other cloud resources

- Properly receive and triage customer incidents in the ticketing system

- Follow standard operating procedures to accurately log all tickets within the ticketing system

- Perform remote troubleshooting through diagnostic techniques

- Properly escalate unresolved tickets to the next tier of support

- Engage with customers throughout the process and follow up to ensure proper incident closure

- Ensure quality and productivity standards are maintained while meeting customer timelines

- Assist in configuring baseline switches, routers and PCs being prepared for deployment

- Coordinate equipment preparation and shipping, confirm customer receipt, and validate inventories

- Perform remote site surveys and identify requirements for hardware and cabling

Qualifications:

- 5+ years of related experience as a System Analyst/Administrator or similar role

- Appropriate DoD 8570 Level II certification

- Experience with network and patch management

- Knowledge of system security, data backup/recovery, and network monitoring

- Ability to troubleshoot and problem solve issues to resolution

Top Skills

Windows
The Company
14 Employees
Remote Workplace
Year Founded: 2016

What We Do

Tau Six was founded with a plan to build a highly strategic, national security company, with specialized capabilities in cyber security, risk management, and secure system development & integration.

Intellectual property, privacy act protected information, critical command and control systems, and national security data are increasingly compromised by sophisticated cyber attacks. Working in partnership with our customers, Tau Six helps organizations plan and implement an integrated cyber strategy to minimize cyber security risk, increase mission assurance, and improve customer and organizational privacy.

Tau Six works together with our customers to assess vulnerabilities and threats, prioritize mitigation approaches based on the latest technology and best practices, and implement a comprehensive cyber security strategy.

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