Senior System Administrator

DESCRIPTION

Summa Linguae Technologies is a language and technology company that provides localization and data solutions. We help global companies make their products and services available in more languages, countries, and cultures across the globe. We have a diverse team of over 250 full-time team members working remotely or from one of our 8 global locations—Canada, the USA, Sweden, Denmark, Norway, Finland, India, and our company headquarters in Poland. 

The Role:

We’re looking for a highly resourceful Lead System Administrator/Lead Network Administrator. 

You will be working with our Local and Global IT team, handling Tickets, Onboarding and Offboarding Employees, maintain and troubleshoot On-Prem and Cloud IT Infrastructure.

Job Details: 

• Excellent Knowledge of Windows Servers and OS 
• Excellent knowledge of LAN/VPN technologies  

• Excellent knowledge of Office365/Teams expert. Extensive knowledge of M365, OneDrive, SharePoint, PowerShell configuration and best practices.

• Firewall and Antivirus 
• Data Security and ISMS policies 
• Diagnose and resolve hardware and software problems and provide user support,  
• Ability to install and configure windows family systems / Windows Server  
• Remotely manage and maintain Windows servers  

• Resolve helpdesk support tickets via telephone, chat, email, and sometimes in-person.
• Setup Laptops and desktops for our remote employees and ship them to their location
• Onboard and off board Employees assign permissions using Azure AD, Office 365
• Assist in Diagnosing and troubleshooting technical issues in various cloud service solutions such as Azure AD, Azure backup etc.
• Assist in implementing IT security controls using current cybersecurity best practices.
• Lead ISO 27001 certification and implementation
• Intune Deployment and Management: Implement and manage Microsoft Intune for MDM ensuring optimal configuration and performance. 
• Azure, Azure backup, Zoho, VPN, Fortinet knowledge will be a plus

You are:

• Excellent English communication (As the employee will have to interact with teams in Poland, Nordics and North America) 

• A self-starter and curiously intelligent; you don’t wait for answers, you seek them.
• Detailed-oriented and focused on delivering high quality
• Goal-driven to achieve and conquer any task set before you
• An excellent communicator both verbally and in writing
• Agile and adaptable to fast-paced environments with lots of moving pieces

REQUIREMENTS

Qualifications:

• Minimum 5 years of professional experience in a similar position 
• Bachelor’s degree from an accredited college or university in computer science, information systems, electrical engineering, computer engineering, or a related field is preferred. Equivalent work experience in a similar position may be substituted for educational requirements.
• Strong Understanding of key cybersecurity concepts and ISMS objectives.