Senior Sustaining Quality Engineer

Posted Yesterday
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Boston, MA, USA
Hybrid
116K-143K Annually
Senior level
Greentech • Hardware • Healthtech • Internet of Things
Join us on our mission to unbottle the future!
The Role
Leads sustaining quality engineering for Bevi products by identifying quality issues, driving design changes and corrective actions, implementing APQP and quality processes, qualifying suppliers, conducting root cause analysis, monitoring manufacturing reliability, and presenting quality metrics. Partners with engineering, manufacturing, supply chain, suppliers, customer care, and field service teams to improve product quality and resolve customer-impacting issues.
Summary Generated by Built In

Bevi is on a mission to transform how beverages are delivered and consumed. Our connected beverage platform eliminates the need for single-use bottles and cans, making it easy, fun, and sustainable to stay hydrated. As the category leader in IoT-enabled beverage technology, we're building a future where Bevi machines are everywhere people live, work, and connect. We've raised over $160M in venture capital, serve thousands of customers across the US, Canada, UK and Ireland, and we've been rapidly growing year over year, saving over 1 billion bottles from waste. In addition to driving hypergrowth with our current product line, Bevi is heavily investing in new product development.

We are seeking a Senior Sustaining Quality Engineer to join Bevi’s manufacturing and quality team. This role reports to the Director of Quality Engineering, and will be responsible for measuring, improving, and maintaining the quality of Bevi’s products. The Senior Sustaining Quality Engineer will work closely with sustaining engineering, manufacturing, and field service teams to identify and prioritize targets for improvement. The ideal candidate will embrace the Bevi core values, learning new skills, working across disciplines, and driving issues to completion. 

Your Day to Day
  • Lead quality team in product quality issue identification driving design changes and ECOs on production products to ensure quality and reliability standards of components, subsystems, and final product are met.
  • Lead subject matter expert for our Customer Care and Field Service team to triage and resolve quality issues impacting our end-customers and ensure top level quality metrics are met.
  • Apply an Advanced Product Quality Planning (APQP) framework to product, process, and supplier changes to drive a proactive approach to quality and minimize reactive risks.
  • Lead the implementation and upkeep of key quality processes such as: defining CTQs, PFMEAs, quality control plans, MSA/GR&R, FAI, and Ok2Ship.
  • Ensure excellent manufacturing quality through tight process controls, preventive measures, and timely corrective action implementation.
  • Lead quality actions with the Supply Chain team to qualify new and alternate suppliers and manage supplier changes.
  • Act as the technical liaison between Engineering, Manufacturing and Suppliers to ensure requirements are understood and can be met.
  • Facilitate and lead cross-functional teams for full Root Cause Analysis for failures in manufacturing and/or originating at end-customers.
  • Regularly generate, publish, and present quality KPIs and other relevant company metrics to leadership.
  • Maintain suppliers’ quality data collection activities and run reports on a periodic basis to summarize data and to initiate and recommend suppliers’ continual improvement activities.
Requirements
  • Passionate about delivering best-in-class quality to customers and stakeholders
  • 5-7 years minimum work experience as Quality Engineer or 2-3 years at a Senior QE level. Sustaining engineering experience is preferred.
  • Demonstrated capacity to lead with an appropriate blend of tenacity and grace while acting as a culture carrier during periods of growth and challenge. 
  • Strong communicator able to facilitate discussion and present data to all levels of the internal and external organization
  • Strong analytical and technical skills are necessary to interpret specifications and drawings and perform problem solving and data analysis leading to improvement initiatives
  • Very strong background in APQP, statistical tools, PFMEAs, quality control plans, PPAP, and root cause problem solving tools such as 8D
  • Experience leading Process Improvement Teams and managing major projects
  • Experience in using SPC tools and a deep understanding in how to apply them when measuring process reliability and repeatability in the supply chain
  • Bachelor's degree or equivalent in Mechanical, Electrical, or Manufacturing Engineering
  • Experience with the commercial appliance industry and knowledge of NSF and UL standards is a plus
  • ASQ certifications of CQE and CQA are a plus
  • Ability to be in the office 4-5 days per week
  • NOTE: Must be able to travel up to 20%.  Travel will mainly be domestic, but some international travel will be required if needed

#LI-CK1

#LI-HYBRID

At Bevi, we believe compensation is a powerful tool to attract, retain, and grow talent. Our Compensation Philosophy centers on 5 principles:

  • Market-driven - We anchor pay decisions in real-time market data
  • Performance-based - We reward individual impact, not just tenure
  • Equitable - We ensure fairness across teams, roles, and demographics
  • Growth-focused - We invest in talent that scales with Bevi
  • Total Rewards approach - We strategically balance base pay, bonuses, benefits, and equity

The posted compensation range reflects the salary* for this position. Some roles may be eligible for a commission plan or a bonus incentive. All Bevi employees receive equity in the form of stock options. All full-time employees are invited to participate in our Total Rewards plan, which includes health & medical benefits, flexible spending accounts, flexible PTO, and more. Offers to join Bevi are based on a few criteria, including the scope of the role, the candidate's work experience, targeted skills, internal equity of the team, and external market data.

*For Sales roles: The posted range reflects base salary plus commission which is the total potential on target earnings (OTE) for the position.

Pay Range
$116,025—$143,325 USD
Benefits:
  • Comprehensive medical, dental and vision insurance plans with BlueCross BlueShield, 95% paid by employer
  • 401(k) with company match
  • Flexible PTO plus 12 company holidays, and additional paid days for sick leave, etc 
  • Generous fully paid parental leave for both birth parents and non-birth parents
  • Fully employer paid disability and life insurances
  • Wellness and fitness reimbursements
  • Monthly stipends for cell phone use and commuting costs
  • Onsite snacks, weekly catered lunch, and (of course) unlimited Bevi ... plus composting and terra-cycling, too
  • Happy hours, team-building events, bagel breakfasts, Values awards - and more.

A note on AI in our hiring process: We use AI to help synthesize interview notes and surface themes from feedback, keeping our process consistent as we grow. Every application is reviewed by a member of our team, and interviews may be recorded to support note-taking, just let us know if you'd prefer we don't. We'll also ask how you're learning and experimenting with AI in your work. Growing our AI fluency is something every Bevi team member is committed to and invested in.

Our commitment to responsible innovation is reflected in our partnership with the Mass AI Coalition, a collaboration that aligns with our dedication to community-driven progress and the future of technology.

We're passionate about supporting career growth and would love to be part of your professional journey. We also know that talent comes in many forms. We value individual accomplishments, specialized knowledge, and genuine passion over simply checking boxes on a requirements list. Whether you're a seasoned expert or an emerging talent, we're looking for people who are ready to build what's next. If any of our open positions interest you, we'd encourage you to apply! A member of the Bevi Talent team '[email protected]' will be reaching out about next steps if we would like to move forward.

Accommodations:

Bevi is committed to an inclusive hiring process and we aim to provide accommodations for persons with disabilities. If you need any accommodations for the application or throughout the interview process please contact [email protected].

Skills Required

  • 5-7 years of experience as a Quality Engineer or 2-3 years at a Senior Quality Engineer level
  • Sustaining engineering experience
  • Strong communication and presentation skills across internal and external organizations
  • Strong analytical and technical skills for interpreting specifications and drawings, problem solving, and data analysis
  • Strong background in APQP, statistical tools, PFMEAs, quality control plans, PPAP, and 8D root cause problem solving
  • Experience leading Process Improvement Teams and managing major projects
  • Experience using SPC tools and applying them to supply-chain process reliability and repeatability
  • Bachelor's degree or equivalent in Mechanical, Electrical, or Manufacturing Engineering
  • Experience with the commercial appliance industry and knowledge of NSF and UL standards
  • ASQ CQE or CQA certification
  • Ability to work in the office 4-5 days per week
  • Ability to travel up to 20%, primarily domestically with some international travel

What the Team is Saying

Trevor Webb
Emily Law
Rob Kolowich
Abby McAdams
Cary DeMello

Bevi Compensation & Benefits Highlights

  • Healthcare Strength — Health coverage is described as comprehensive through a major carrier, with a high employer contribution and employer‑paid disability and life insurance. Wellness and mental‑health supports plus fitness reimbursements reinforce the package.
  • Parental & Family Support — Generous fully paid parental leave applies to both birth and non‑birth parents. Additional family supports such as fertility and childcare benefits, family medical leave, and an onsite Mother’s Room are highlighted.
  • Leave & Time Off Breadth — Flexible or unlimited PTO is paired with company holidays as well as separate sick and bereavement days. Messaging encourages taking time off without stigma to recharge.

Bevi Insights

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The Company
HQ: City of Boston, MA
252 Employees
Year Founded: 2013

What We Do

Founded in 2013 with a vision to eliminate the need for single-use bottles and cans, Bevi is redefining how beverages are delivered in commercial spaces. Best known for its Smart Water Cooler®, Bevi has grown into the leading connected beverage platform, combining hardware, data, and beverage innovation to deliver still, sparkling, flavored, and enhanced drinks on demand. Powered by real-time connectivity and insights, Bevi enables organizations like Hyatt, Tripadvisor, Netflix, and Delta to offer customizable, healthy beverage experiences while reducing environmental impact. To date, Bevi machines have reduced the need for more than one billion single-use plastic bottles and cans. Thousands of organizations across the United States, Canada, the UK, and Ireland hydrate sustainably with Bevi machines, including workplaces, gyms, hotels, retail stores, airports, hospitals, universities, and more. For more information, visit www.bevi.co and follow Bevi on Instagram and LinkedIn.

Why Work With Us

We’re a team of self-starting, mission-driven individuals with a passion for purposeful innovation (and of course, office pups). Our employees are always looking to get involved and spread sustainability, from park cleanups and urban farming to used clothing and donation drives. By working at Bevi, you are making a difference!

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Bevi Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: 3 days a week
HQCity of Boston, MA
We're in the Schrafft Center, a former candy factory now housing offices (& onsite gym, caf, and more) with pier views perfect for outdoor social events. We are minutes away from Charlestown, Assembly Sq, & Sullivan Sq T, and offer a regular shuttle bus to North and South Stations.

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