The Role
Provides advanced technical support, consulting, training, and customized software/report development for Mirion nuclear spectroscopy products. Supports customers and internal teams with hardware and software issues, integrates Mirion systems with third-party platforms, gathers requirements, estimates services, and implements solutions. Requires gamma spectroscopy expertise, familiarity with Mirion applications and SQL Server, strong communication skills, up to 70% travel, and the ability to lift 40 pounds.
Summary Generated by Built In
Senior Support Engineer
Location: United States
Mirion Technologies is seeking a highly motivated
Senior Support Engineer who can:
- Provide expertise in gamma spectroscopy analysis and interpretation.
- Provide high level support on application specific software products, both at the user and application level via phone, electronically or at customer sites.
- Provide consulting services for Mirion products: such as customized software and/or reports.
- Be comfortable providing training for Mirion products.
JOB DUTIES
- Develop customized software solutions and reports to Mirion software packages based on customer requests.
- Implement custom software or reports at Mirion or customer site.
- Gather requirements for custom Training and Services and estimate effort.
- Write software applications to integrate Mirion hardware/software into other third party systems.
- Provide hardware/software support to customers as well as Mirion Services and Sales Engineers.
- Provide training for Apex-Gamma, Apex-InVivo, Genie 2000 platforms and other Mirion software packages.
- Enter problem reports for software and hardware issues when required.
- Initiate ideas for new service offerings including justification of products through economic analysis and market analysis.
ESSENTIAL REQUIREMENTS
- Strong technical knowledge of the Mirion products and applications. Of importance: Genie 2000, Apex-Gamma, Apex-InVivo, ISOCS, LabSOCS, HORIZON software, among others.
- Working knowledge of gamma spectroscopy.
- Strong written and verbal communication skills.
- Familiarity with programming and SQL Server.
- Self-starter with ability to learn new products and skills as needed.
- Excellent organization and time management skills.
- Ability to interact professionally and diplomatically with a variety of co-workers and customers.
- Ability for up to 70% travel.
- Ability to lift up to 40 lb unassisted.
EXPERIENCE AND EDUCATIONAL REQUIREMENTS
- Ten or more years’ experience with products applications in a nuclear environment.
- B.S. in Engineering, Physics, Math or a closely related field, or 10+ years related application experience.
Skills Required
- Strong technical knowledge of Mirion products and applications, including Genie 2000, Apex-Gamma, Apex-InVivo, ISOCS, LabSOCS, and HORIZON
- Working knowledge of gamma spectroscopy
- Strong written and verbal communication skills
- Familiarity with programming and SQL Server
- Ability to learn new products and skills independently
- Excellent organization and time management skills
- Ability to interact professionally with coworkers and customers
- Ability to travel up to 70%
- Ability to lift up to 40 pounds unassisted
- Ten or more years of experience with product applications in a nuclear environment
- Bachelor of Science degree in Engineering, Physics, Math, or a closely related field, or 10+ years of related application experience
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The Company
What We Do
Sun Nuclear provides independent quality-management solutions for radiation therapy and diagnostic imaging centers, supporting patient safety across cancer diagnosis and treatment. Its portfolio includes radiation-therapy QA equipment, diagnostic-imaging phantoms, dosimetry systems, and associated software for healthcare settings. The company’s mission is to enable healthier lives by improving cancer avoidance, detection, and treatment; its integrated solutions are used by cancer centers worldwide.
