Be an Early Applicant
eCommerce brand specializing in daily goods for businesses and consumers.
The Role
The Senior Supply Chain Operations Specialist will manage daily operational tasks, optimize processes, analyze data, and coordinate with cross-functional teams to enhance overall efficiency.
Summary Generated by Built In
Company Overview
Reli. is a rapidly growing eCommerce company that specializes in daily goods for both businesses and consumers. We sell across major online marketplaces, including Amazon (www.amazon.com/reli) and our own Shopify store. Currently, we fulfill 10,000+ orders daily and serve over 1,000,000 customers, including notable names like Marvel, Dominos, and Lululemon. We foster a dynamic, supportive work culture anchored in the values of happiness, continuous improvement, and growth. With a team of around 50 employees, we aim to create an environment that promotes collaboration, learning, and wellbeing. Reli. is headquartered in Cerritos, CA. We follow a hybrid schedule: work-from-home on Mondays, Wednesdays, and Fridays, and in-office on Tuesdays and Thursdays.
Position Summary
We are seeking a Senior Supply Chain Operations Specialist (Mandarin speaking) to join our team and play a critical role in supporting and enhancing our operational processes. This position is ideal for a highly capable individual contributor with deep expertise in eCommerce operations who thrives in a fast-paced, data-driven environment. The Senior Supply Chain Operations Specialist will work closely with team leadership and cross-functional departments to drive operational efficiency, execute key workflows, and contribute to process improvement initiatives as we scale.
Key Responsibilities
- Daily Operational Execution: Manage and execute core operational tasks, including procurement coordination, inventory updates, order fulfillment tracking, and logistics monitoring.
- Process Optimization: Analyze workflows and performance data to identify inefficiencies, recommend improvements, and help implement SOP updates or automation tools.
- Cross-Functional Coordination: Collaborate with Warehouse Operations, Customer Service, Software Development, and other teams to ensure seamless operational handoffs and alignment with broader business goals.
- Data Analysis & Reporting: Create and maintain dashboards, reports, and insights that guide day-to-day decision-making and long-term planning.
- System Management: Work with internal tools (e.g., ERP systems, order management software, Google Sheets) to ensure data integrity and support operational consistency.
- Compliance & Quality Assurance: Uphold operational standards and contribute to QA checks to ensure accuracy in inventory, fulfillment, and customer delivery.
Qualifications & Experience
- Education & Background: Bachelor’s degree in Operations, Business, Supply Chain, or a related field preferred.
- Professional Experience: 5+ years in operations, logistics, or supply chain roles, ideally in a fast-paced eCommerce or retail environment.
- Technical Proficiency: Strong command of operational tools (ERP, Google Sheets, data visualization software); comfort with automation and systems integration is a plus.
- Analytical Skills: Proven ability to assess processes, identify areas for improvement, and implement changes with measurable impact.
- Problem-Solving: Ability to take initiative, resolve operational issues proactively, and work independently while staying aligned with team priorities.
- Communication & Teamwork: Clear and effective communicator with strong collaboration skills and a commitment to cross-functional teamwork.
Why Join Us?
- Growth Opportunities: Every Reli. team member receives a Growth Plan that outlines clear pathways for advancement and performance-based compensation increases.
- Vibrant Culture: Enjoy a positive, purpose-driven work culture that values individual contributions and team success.
Excellent Benefits:
- 15 Days PTO to Start + 1 additional day per year at Reli.
- 10 Paid Holidays annually
- Hybrid Remote Schedule
- Monthly wellness stipend up to $260
- Health Insurance (Medical, Vision, Dental) via Blue Shield PPO or HMO
- Employer-matched 401(k)
- Life Insurance
- Regular team happy hours and company events
Equal Opportunity Statement
Reli. is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other legally protected status.
Top Skills
Data Visualization Software
Erp
Google Sheets
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Reli. is a family-owned business built around strong values
and a passion to serve our customers. Our drive
stemmed from seeing a need for custom-tailored quality
products at wholesale prices & quantities. We wanted to be
able to put quality first and still be able to provide
honest pricing.
With our global and domestic operations, we have the
freedom to center each and every decision around our
valued customers. We approach all our work with the same drive
and energy to make sure our customers can always rely
on Reli.
