Senior/Staff Product Designer

Conversation. It’s the thread between our product and our people. The tool that enables us to forge relationships through compassion. To find the connection between our differences. It keeps us close together across borders and backgrounds. 

Rasa means tight-knit. We get to the point and have the courage to ask why. Because through relentless experimentation, verve, and vision, we’re transforming how people interact with organizations through AI. 

That’s Rasa. That’s our message. 

Join us and add yours. 

We’re looking for a Senior/Staff Product Designer to join our Product team.You’ll join a cross-functional team building a greenfield product from the ground up, turning complex conversational AI workflows into a simple, intuitive first-touch experience. You will be reporting to our Director of Design

Full-time - Remote - UK, Germany, or Serbia [Preferred location: Berlin, Germany]

We are open to both levels of Seniority (Senior or Staff) for the role. We will be assessing where you fall on our internal career progression framework during the interview process.

We’re a startup, so this is the kind of role where you’ll roll up your sleeves, move fast, and work across boundaries to help us achieve our mission.

As a Senior/Staff Product Designer, you will:

• Partner closely with product managers, engineers, data scientists, and researchers to shape product direction.

• Lead the end-to-end design process — from research and ideation through prototyping, testing, and launch.

• Conduct user research, usability testing and customer interviews to ensure our solutions are genuinely user-centered.

• Design approachable, intuitive interfaces that make advanced AI technologies accessible to non-technical users.

• Continuously grow your technical understanding to better anticipate constraints and opportunities in AI-driven products.

• Stay ahead of industry trends, tools, and best practices to keep our product — and your craft — at the cutting edge.
  

• You are not necessarily technical but you love technical products. You are not afraid of diving deep when you come across something hard.

• At Rasa we are all about collaboration and inclusivity. You are a team player who is highly respectful of your peers.

• You’re confident when sharing your work and humble enough to take constructive feedback to improve your understanding and approach.

• You can balance technical, user, and business needs and make informed decisions about how the user experience should work.

• You thoroughly document your work, synthesize your insights, and surface meaningful data points for your peers in product and design and other members of the development team.

• The ML and especially LLM space is moving extremely fast (think chatGPT), this requires fast thinking and scrappiness. Sometimes things become obsolete overnight! You need to be okay working with ambiguity.

• You have already worked on B2B products and understand how it differs from B2C products.

• You will be working ideally from Berlin where most of the product team is located.

• You have already worked in the Conversational AI space.

• You have a product design portfolio with in-depth case studies.

Please keep in mind that we are describing the background that would best fit the role. Even if you don’t meet all the requirements, if you are confident that you are up for the task, we absolutely want to get to know you!

The product team is currently counting 4 Product Managers and 2 Product Designers. Product Designers work in tandem with their Product Manager counterparts.

The majority of the product team is located in Berlin. We are a small and high performing team who enjoy working together. We are mostly working remote but love to meet in the office to brainstorm ideas.

• Flexible hours and a dedicated remote budget

• A stipend for professional development & 6 paid education days to help you grow within your role

• A Macbook, and other tech to help you do your job

• We have regular remote team events, as well as an annual company-wide offsite

• Vitality Health (UK only) // Private Health optional (Serbia Only)

• Equity options

You can find more information about our benefits per location here: Rasa Perks & Benefits

You can find answers to FAQs from candidates about this role specifically on our:

Senior/Staff Product Designer at Rasa FAQ

Rasa is a leader in generative conversational AI, enabling enterprises to build and deliver next-level AI assistants. Merging a state-of-the-art engine with a user-friendly no-code UI, Rasa offers an open and adaptable platform that perfectly aligns with business logic. This innovative approach makes Rasa a reliable and trusted choice for enterprises seeking to enhance customer interactions while reducing costs. Rasa is privately held with funding from StepStone, PayPal, Accel, Andreessen Horowitz, Basis Set Ventures, and others. The company was founded in 2016 and is remote-first with a global presence.

Rasa is an equal opportunity employer. We are still a small team and are committed to growing inclusively. We want to augment our team with talented, compassionate people irrespective of race, color, religion, national origin, sex, physical or mental disability, or age.

You must be located in and a resident of the location(s) listed for us to proceed with your application.