We’re looking for a Senior Staff Backend Engineer to set the technical direction for Uber’s Autonomous Vehicle (AV) and emerging business Customer Obsession experiences. This role will own architecture across AV, Fleet, Uber for Business, and Direct integrations, helping create a unified technical foundation as these businesses grow in scale and complexity.
You’ll work across engineering, product, operations, and platform teams to define scalable backend systems, prevent architectural fragmentation, and shape the next generation of customer support experiences. Key areas of focus include proactive trip-lifecycle support, Agentic AI capabilities, and building reliable end-to-end testing and quality frameworks as AV expands from pilots to multi-city, multi-partner production.
What You’ll Do- Define the backend architecture and technical strategy for AV customer support systems.
- Establish scalable integration patterns across Fleet, U4B, Direct, and other emerging businesses.
- Partner with the Customer Obsession Platform team to leverage shared platform and Agentic AI capabilities.
- Build proactive trip-lifecycle support, reliability, and end-to-end testing strategies.
- Drive alignment across Engineering, Product, Operations, and platform teams.
- Mentor Senior engineers toward Staff-level impact.
- Education: Bachelor’s degree (or equivalent) in Computer Science, Engineering, Mathematics, or a related technical field.
- Experience: 10+ years of professional full-time software engineering experience.
- Technical Proficiency: Strong expertise in modern backend languages—specifically Go, Java, or C++.
- Extensive backend engineering and distributed systems experience.
- Experience designing and operating large-scale, highly available systems.
- Proven technical leadership across multiple teams and complex initiatives.
- Strong system design, architecture, and cross-functional communication skills.
- Experience with Generative AI, LLMs, or Agentic AI systems.
- Experience with AV, mobility, fleet, logistics, or real-time systems.
- Experience with customer support or workflow platforms.
- Track record of technical leadership at Senior Staff, or equivalent scope.
For San Francisco, CA-based roles: The base salary range for this role is USD $267,000 per year - USD $297,000 per year.
For Sunnyvale, CA-based roles: The base salary range for this role is USD $267,000 per year - USD $297,000 per year.
For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits.
About UsReady to Ride?
This isn't the kind of place where you follow a playbook — it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves — we'd love to hear from you.
You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.
Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.
Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.
Skills Required
- Bachelor's degree or equivalent in Computer Science, Engineering, Mathematics, or a related technical field
- 10+ years of professional full-time software engineering experience
- Strong expertise in Go, Java, or C++
- Extensive backend engineering and distributed systems experience
- Experience designing and operating large-scale, highly available systems
- Proven technical leadership across multiple teams and complex initiatives
- Strong system design, architecture, and cross-functional communication skills
- Experience with Generative AI, LLMs, or Agentic AI systems
- Experience with autonomous vehicles, mobility, fleet, logistics, or real-time systems
- Experience with customer support or workflow platforms
- Technical leadership at Senior Staff level or equivalent scope
Uber Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Uber and has not been reviewed or approved by Uber.
-
Parental & Family Support — Policies provide a minimum of fully paid parental leave for all parents and financial support for fertility, adoption, and surrogacy, with added credits to ease the transition. Programs extend to family medical leave and parenting support resources, indicating depth beyond baseline offerings.
-
Healthcare Strength — Healthcare coverage is described as comprehensive across many countries, with medical, dental, vision, life, disability, and mental health benefits, plus allowances where direct plans are not available. Wellness programs and reimbursements further reinforce access to care.
-
Wellbeing & Lifestyle Benefits — Monthly ride and meal credits, free office meals/snacks, fitness stipends, onsite gyms, and wellbeing reimbursements create meaningful everyday value. Home‑office stipends, travel medical coverage, and counseling support round out lifestyle-oriented perks.
Uber Insights
What We Do
We are Uber. The go-getters. The kind of people who are relentless about our mission to help people go anywhere and get anything. Movement is what we do. It’s our lifeblood. It runs through our veins. It’s what gets us out of bed each morning. It pushes us to constantly reimagine how we can move better. For you. For all the places you want to go. For all the things you want to get. For all the ways you want to earn. Across the entire world. In real-time. At the incredible speed of now.
Why Work With Us
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.
Gallery
