Senior SQA Analyst

About Contour: 

Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years. 
 
As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers. 
 
What started as an R&D & Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore & Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started! 

The Division: 

ExtendAg, a division of Volaris Computers (an operating group of Constellation Software Inc.), provider of mission-critical SaaS solutions for the agri-food industry, specifically designed to manage the complex supply chain between growers and food processors. The company offers a purpose-built, ERP-agnostic platform that tracks raw fruit and vegetable crops from the field to the processing plant, handling everything from contract management and chemical compliance to automated grading and grower payments. Now a part of Cultura Technologies (a division of Volaris Group and Constellation Software Inc.), ExtendAg supports some of the world's largest food brands such as Campbell's, Kraft Heinz, and Dole, by processing over one million loads annually and providing real-time visibility that enhances food safety, traceability, and operational efficiency. 

The Position:  

We are seeking a motivated and experienced Senior SQA Analyst to join our team. The hired individual hands-on experience and expertise in manual and automation testing, to help ensure high quality and timely delivery of releases. 

The selected individual will work in the Contour Software Karachi or Lahore office, working as part of the resource-center team, as an extension of the onshore R&D team.  

Required Skills: 

• Bachelor’s degree in computer science, Information Systems, or a related field, or a comparable combination of education and practical experience. 

• 5+ years of hands-on in software QA, with expertise in both manual and automated testing. 

• Proven experience leading or significantly contributing to automation framework and long-term maintainability. 

• Good hands-on experience in the following: 

• UI automation using Playwright or Selenium 

• REST API automation and contract validation 

• OOP (C# or Java) or JavaScript/TypeScript based automation development 

• Good hands-on in planning, executing, and delivering comprehensive end-to-end product testing. 

• Experience with necessary testing tools such as ticket/defect tracking tools (e.g. JIRA, Confluence). 

• Identify and accelerate defects to the development team for correction, and retest once defects have been corrected. Track defects and causal analysis to closure. 

• Solid experience integrating automated tests into CI/CD pipelines such as Azure DevOps or Jenkins and optimizing execution performance. 

• Familiar with SQL and understanding of relational databases. 

• Strong time management skills with the ability to prioritize and meet deadlines. 

• Comfortable working in an Agile environment with a collaborative team mindset. 

• Strong verbal and written communication skills, with the ability to interact effectively with both technical and non-technical stakeholders. 

• Ability to extract relevant information from documentation and clearly identify necessary actions. 

• Knowledge of Scrum, Scrum Master certification a plus. 

• Strong multi-tasking skills, with a proactive approach to handling requests and ensuring follow-up until resolution.