Senior Specialist – Technical Client Services

SECUTIX (www.secutix.com) powers ticketing for some of the world’s most iconic sports and entertainment events — from FIFA and UEFA tournaments to the Opéra National de Paris and Wimbledon. As we expand across North America, we’re building a high‑impact technical team to support major global events, including the FIFA World Cup 2026 and FIFA Women’s World Cup 2027.

If you’re energized by solving complex technical problems, enjoy diving deep into platform internals, and want your work to be visible on the world stage, this role gives you that opportunity.

Why this role matters

You will join our Platform Services team, delivering technical projects and services for our largest and most demanding customers. As a client‑facing role, this position has a direct impact on how millions of fans experience world‑class events. You will customize, configure, and extend a sophisticated SaaS platform, all while working in a team that champions autonomy, engineering rigor, and creative problem‑solving.

Your role

• Collaborate with onboarding and project teams to deliver high‑quality deployments on time and within scope.
• Integrate third‑party systems (payments, CRM, identity, data pipelines) and troubleshoot complex API interactions.
• Update custom front‑end experiences using HTML, CSS, JavaScript, and templating tools to meet unique client requirements.
• Configure advanced platform features, including ticketing workflows, access control logic, and data models.
• Deliver technical services such as data imports, ETL transformations, and configuration automation.
• Analyze and manipulate data to support reporting, migration, and operational decision‑making.
• Act as a trusted technical advisor for major sports organizations and entertainment partners.

Your profile

• Strong experience with HTML, CSS, JavaScript, and SQL — you’re comfortable building and debugging web‑based solutions.
• Good knowledge of REST APIs — including design, calls, authentication, and debugging — and proficiency with related tools such as Postman, Swagger, cURL, etc.
• Hands‑on experience with data analysis, ETL workflows, or data migration.
• Ability to create or customize BI reports (Power BI, Tableau, or similar).
• Excellent communication skills — you can explain technical concepts clearly to both engineers and non‑technical stakeholders.
• Ability to engage effectively with clients and internal stakeholders and willingness to understand business context.
• A proactive, self‑driven mindset with the ability to manage multiple priorities.
• Familiarity with the sports, entertainment, or live events industry is a plus.
• At least 3 years of relevant technical experience.

What makes this role attractive

• Real engineering challenges: complex integrations, large‑scale data flows, and high‑traffic event operations.
• Impact at global scale: your work will be used by millions of fans during the world’s biggest tournaments.
• Modern, collaborative culture: flat hierarchy, cross‑functional teamwork, and a strong engineering mindset.
• Professional growth: exposure to advanced ticketing technologies, cloud‑based systems, and international projects.
• Creative autonomy: freedom to propose solutions, optimize processes, and shape how we deliver technical services.

What we offer

• A dynamic, highly skilled team working with cutting‑edge technologies.
• Exciting, high‑visibility projects in sports and entertainment.
• A supportive culture with strong opportunities for professional development.
• Direct collaboration with major global organizations.
• A work environment based in Fort Lauderdale, FL.

If you’re ready to build solutions that power the world’s biggest events, we’d love to hear from you. Please send your complete application (CV, cover letter, references, diplomas and certificates).