Senior Specialist, Product Experience

About Us:

LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It’s how we’ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services – and our open-access model – we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.

LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific.

We're proud to be recognised as a Great Place to Work in 2024. Learn more about life and purpose of our company directly from the Romanian colleagues’ video: Bucharest, Romania | Where We Work | LSEG

Role Summary:

We’re looking for an experienced Digital Product Experience designer who brings both critical thinking and hands-on craft to help translate sophisticated financial products and complex ideas into seamless, human-centred solutions. You'll play a lead role in refining concepts, validating ideas, and ensuring our tools work intuitively for a wide variety of users and contexts.

This is about crafting how people interact with sophisticated technology in ways that are consistent, thoughtful, effective, and empowering. You'll be a key player in evolving how clients connect with our innovative financial and analytics solutions across industry platforms and environments, including those powered by AI, cloud, and data technologies. As a key member of our high-performing Client Insight & Engagement team, you’ll help shape outstanding digital and channel integration experiences across our growing portfolio of Analytics solutions. You'll be passionate about making our products intuitive, relevant, and impactful, putting customer needs at the centre of everything we build.

What You’ll Be Doing:

·       Work closely with product and technology teams to ensure new features or tools are introduced in a way that fits naturally within the overall experience.

·       Help compose how new capabilities are integrated across channels and digital touchpoints, making sure they feel intuitive, consistent, and easy to use from start to finish.

·       Identify potential friction points in journeys and processes and recommend improvements that balance user needs with business and technical considerations.

·       Create a consistent experience across channels, ensuring flows across systems, screens, or services feel smooth, logical, and purposeful.

·       Collaborate with cross-functional teams to test, validate, and iterate new experiences before they launch, reducing risk and increasing adoption.

·       Advocate for joined-up thinking in how products and services come together, so clients experience a clear, coherent offering regardless of where or how they engage.

What You’ll Bring:

·       Product insight and design skills – Ability to distil complex systems into simple, meaningful experiences—especially within technology-heavy or back-office environments.

·       Collaboration and communication – Comfortable working with partners across different fields and geographies, bringing expertise, clarity and energy to team discussions.

·       User-first attitude – A strong sense of empathy and a passion for creating solutions that are practical, accessible, and genuinely valuable to the people who use them.

·       Execution focus – Able to balance big-picture thinking with close attention to detail. You can prioritise, manage deadlines, and deliver clear outcomes in fast-paced settings.

·       Industry experience – While experience in financial services or regulated industries is a plus, what matters most is your ability to work with complex data, systems, and tools. Exposure to technologies (like API, IDEs, AI, APIs, or cloud platforms) is highly desirable. Experience applying AI in your process or outputs will set you apart

Benefits:

We are looking for intellectually curious people, passionate about the bigger picture of how technology industry is evolving, ready to ask difficult questions and deal with complicated scenarios! If you are creative and a problem solver, this is the place to be as will be supporting you to fast-forward your career!

We maximise each employee’s potential through personal development through a wide range of learning tools both formal and informal. We believe in remunerating our people with competitive salaries and a range of attractive benefits such as:

• 25 days’ holiday per year
• 1 additional day off for your Birthday
• Annual wellness allowance
• Share Purchase Plan
• Medical Health Insurance
• Medical Subscription (preventive medical services)
• Life insurance
• Pillar 3 Private Pension
• Meal Vouchers
• Flexible Benefits
• Bookster
• Volunteering Events
• All LSEG colleagues with at least one year’s continuous service, who become parents, are now entitled to at least 26 weeks’ paid leave, and the option to return to work on a phased basis, in relation with specific company’s policy and guidelines

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

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