Senior Specialist - Employee Relation Role Summary:
The Incumbent will be responsible as an individual contributor managing HR Service delivery on the across R1 Locations providing proactive HR support to the assigned business site/location associates, leaders and HR Business Partners.
The incumbent may also be involved on a variety of ER Programs, policies and practices that minimize corporate risk.
Roles and Responsibilities –
· ER Service Delivery across the R1 locations via Service Now query management, tiering support and other sources.
· Design and lead structured listening posts, employee skips, focus group discussions.
· Proactive management and resolution of employee grievances and queries.
· Support business leaders in conducting constructive and progressive performance management discussions
· Work closely with the Business leaders to support performance improvement issues by collecting information and participating in reviewing performance improvement documents and making recommendations.
· Assist in management of ER cases including, disciplinary issues, grievances, involuntary exits, leave of absence, sensitive and/or high risk matters to successful closure
· Ensure consistency in approach and resolution on employee concerns with high quality documentation/report preparation.
· Report out ER cases monthly via the internal tracking log for the site.
· Connect with HR Business Partners and other ER Advisors as necessary to keep them informed with progress of employee relations matters on site.
· Share Data Insights at Site level from trends observed via Various Focus Groups, listening posts, ER Case logs, etc.
· Take an active role in implementation and communication of policies, procedures, programs.
· HR Projects
Key Competencies –
· Proven Employee Relations and/or HR Business Partner experience
· Ability to prioritize, execute programs and transactions in a fast paced environment.
· Excellent written, verbal communication, interpersonal skills
· Strong customer focus with an understanding of strategic business viewpoint.
· Strong Coaching and Influencing skills.
· Preferred 5-7 years of work experience.
Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.
Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com
Visit us on Facebook
Skills Required
- Proven Employee Relations and/or HR Business Partner experience
- Ability to prioritize, execute programs, and manage transactions in a fast-paced environment
- Excellent written, verbal communication, and interpersonal skills
- Strong customer focus and understanding of strategic business viewpoints
- Strong coaching and influencing skills
- 5-7 years of work experience
R1 RCM Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about R1 RCM and has not been reviewed or approved by R1 RCM.
-
Leave & Time Off Breadth — Flexible or unlimited PTO, paid holidays/vacation, and paid volunteer time are highlighted, supporting work-life balance in many roles. Time-off usability is described as workable in many teams, especially in exempt roles.
-
Flexible Benefits — Remote work options and flexible schedules are available for many positions, offering convenience and adaptability depending on role and location. Work-from-home eligibility varies by position but is called out as a valued option.
-
Career-Linked Recognition & Rewards — Recognition programs such as R1 Stars are implemented to boost engagement and morale. Feedback suggests these programs help reduce turnover and provide acknowledgment beyond base pay.
R1 RCM Insights
What We Do
R1 is a leading provider of technology-driven solutions that transform the patient experience and financial performance of healthcare providers R1’s proven and scalable operating models seamlessly complement a healthcare organization’s infrastructure, quickly driving sustainable improvements to net patient revenue and cash flows while reducing operating costs and enhancing the patient experience.
