Position Overview:
The Senior Specialist Content Innovation & Training shapes how the brand’s visual merchandising vision is communicated and implemented across all retail environments. The role creates visual guidelines, content strategy, and training programs that ensure consistent, high-luxury execution globally.
Key Accountabilities:
Visual Guidelines and Brand Standards
- Own the creation, evolution, and governance of global visual merchandising guidelines for jewelry, watches and lifestyle collections ensuring consistency across all store formats and regions
- Translate brand DNA, product marketing strategy and commercial goals into clear visual rules and principles
- Define standards for product presentation, fixture usage, zoning, storytelling, and spatial hierarchy in partnership with the styling team
Training
- Design and deliver structured training programs for VM teams, including onboarding and seasonal launches
- Facilitate workshops and learning experiences that balance creative inspiration with operational excellence
- Create scalable training tools that support global teams while allowing for regional nuance
Collaboration, Innovation, and Leadership
- Act as a strategic partner to VM Styling and design teams
- Lead cross-functional collaboration to ensure VM content aligns with marketing campaigns and brand initiatives
- Manage external agencies or creative partners for content development when required
- Proactively research design trends of luxury retail, visual storytelling, and learning to be communicated and presented to influence and inform the advancement of retail environments
Luxury Products Handling
Handle and process product requests supporting Global CVM initiatives
Maintain accurate inventory and reporting of products allocated to the Product Presentation team
Required Qualifications:
- 5+ years of experience in visual merchandising, luxury retail, brand education, or creative content roles
- Strong expertise in luxury visual standards and high-end retail environments
- Proven experience creating visual guidelines, training content, and learning frameworks
- Excellent visual, written, and verbal communication skills
- Strong project management and stakeholder alignment abilities
- Adobe Creative Suite, Photoshop
Preferred Qualifications:
- Detail-oriented with an uncompromising eye for quality and consistency
- Strategic thinker with strong hands-on execution skills
- Natural educator and storyteller who can translate complexity into clarity
- Collaborative, influential, and comfortable operating across global teams
Skills Required
- 5+ years of experience in visual merchandising, luxury retail, brand education, or creative content roles
- Expertise in luxury visual standards and high-end retail environments
- Experience creating visual guidelines, training content, and learning frameworks
- Excellent visual, written, and verbal communication skills
- Strong project management and stakeholder alignment abilities
- Adobe Creative Suite and Photoshop experience
- Detail-oriented with a strong eye for quality and consistency
- Strategic thinking with hands-on execution skills
- Ability to educate and communicate complex concepts clearly
- Collaborative and influential approach across global teams
Tiffany & Co. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Tiffany & Co. and has not been reviewed or approved by Tiffany & Co..
-
Parental & Family Support — Paid parental leave and family-building supports such as adoption and surrogacy assistance are prominently featured. Additional paid family-care leave and supportive policies reinforce a family-forward package.
-
Healthcare Strength — Core medical, dental, and vision coverage is emphasized as part of the standard offering. Inclusive coverage elements and health-related reimbursements are referenced in company materials.
-
Wellbeing & Lifestyle Benefits — A holistic “My Tiffany” well-being ecosystem spans mental, emotional, physical, and financial support. A strong employee purchase program and charitable matching through Tiffany Cares add distinctive lifestyle value.
Tiffany & Co. Insights
What We Do
In 1837 Charles Lewis Tiffany founded his company in New York City where his store was soon acclaimed as the palace of jewels for its exceptional gemstones. Since then TIFFANY & CO. has become synonymous with elegance, innovative design, fine craftsmanship and creative excellence. During the 20th century fame thrived worldwide with store network expansion and continuous cultural relevance, as exemplified by Truman Capote’s Breakfast at Tiffany’s and the film starring Audrey Hepburn. Today, with more than 13,000 employees, TIFFANY & CO. and its subsidiaries design, manufacture and market jewelry, watches and luxury accessories – including more than 5,000 skilled artisans who cut diamonds and craft jewelry in the Company’s workshops, realizing its commitment to superlative quality. The Company operates more than 300 TIFFANY & CO. retail stores worldwide as part of its omni-channel approach. To learn more about TIFFANY & CO. as well as its commitment to sustainability, please visit tiffany.com.
