What You’ll Do
- Tailor the global OCM strategy to LATAM markets, considering cultural, language, and regulatory needs.
- Conduct readiness assessments and stakeholder impact analyses for regional users.
- Design and deliver regional communications, training sessions, and adoption materials.
- Identify and manage resistance in LATAM, adapting mitigation strategies to cultural context.
- Define and monitor regional adoption success metrics, escalating risks to the Global OCM Lead.
- Partner with LATAM leadership to ensure sponsorship and alignment with business goals.
- Facilitate feedback loops between LATAM end users and the global program team.
Responsibilities
What We’re Looking For
- 8–10 years of OCM experience, ideally with SAP deployments in LATAM.
- Prosci or equivalent certification.
- Experience in resistance management and tracking adoption outcomes.
- Strong facilitation, communication, and cross-cultural collaboration skills.
- Ability to navigate global program structures involving multiple consulting firms.
Qualifications
Additional Requirements
- Bachelor’s degree in Business, HR, Communications, or related field required; advanced degree preferred.
- Some travel may be required for workshops, training, or go-live support.
ABOUT US:
Bristlecone is the leading provider of AI-powered application transformation services for the connected supply chain. We empower our customers with speed, visibility, automation, and resiliency – to thrive on change.
Our transformative solutions in Digital Logistics, Cognitive Manufacturing, Autonomous Planning, Smart Procurement and Digitalization are positioned around key industry pillars and delivered through a comprehensive portfolio of services spanning digital strategy, design and build, and implementation across a range of technology platforms.
Bristlecone is ranked among the top ten leaders in supply chain services by Gartner. We are headquartered in San Jose, California, with locations across North America, Europe and Asia, and over 2,500 consultants. Bristlecone is part of the $19.4 billion Mahindra Group.
EQUAL OPPORTUNITY EMPLOYER:
Bristlecone is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
INFORMATION SECURITY RESPONSIBILITIES:
- Understand and adhere to Information Security policies, guidelines and procedure, practice them for protection of organizational data and Information System.
- Take part in information security training and act while handling information.
- Report all suspected security and policy breach to InfoSec team or appropriate authority (CISO).
- Understand and adhere to the additional information security responsibilities as part of the assigned job role.
Skills Required
- 8-10 years of Organizational Change Management (OCM) experience
- Experience with SAP deployments in LATAM
- Prosci or equivalent certification
- Experience in resistance management and tracking adoption outcomes
- Strong facilitation, communication, and cross-cultural collaboration skills
- Ability to navigate global program structures involving multiple consulting firms
- Bachelor's degree in Business, HR, Communications, or related field
- Advanced degree
- Understand and adhere to information security policies and procedures
Bristlecone Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Bristlecone and has not been reviewed or approved by Bristlecone.
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Healthcare Strength — Health coverage is described as having improved recently, with core medical, dental, and vision coverage in place for U.S. employees. Health insurance is also characterized positively in several places.
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Leave & Time Off Breadth — PTO, paid holidays, and WFH flexibility are outlined for U.S. employees, with PTO specifically called out positively. Employer-verified details indicate unlimited PTO for some exempt roles.
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Wellbeing & Lifestyle Benefits — An employee assistance program (unMute) provides confidential counseling alongside wellness apps and webinars. Additional wellbeing initiatives and company celebrations reinforce lifestyle support.
Bristlecone Insights
What We Do
Bristlecone is the industry’s largest pure-play supply chain service provider. As the trusted partner for AI-first supply chain transformations, we specialize in empowering customers with tech-enabled solutions for planning, sourcing, and fulfillment. Through our consulting, platforms, and supply chain build and enablement expertise, we help Global 2000 organizations in the life sciences, retail, consumer goods, manufacturing, and high-tech industries drive visibility, resiliency, and efficiency across their supply chain. Guided by a consulting-led approach, we serve as strategic partners to customers throughout their supply chain transformation journey. With comprehensive advisory and implementation capabilities, we offer high-value consulting spanning domains, processes, and change management, ensuring tailored solutions that drive meaningful outcomes for each customer. Bristlecone is headquartered in San Jose, California, with locations across North America, Europe, and Asia. It is part of the Mahindra Group. Learn more at www.bristlecone.com
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