Senior Specialist, Business Operations

A career at Resilience is more than just a job – it’s an opportunity to change the future.

Resilience is a technology-focused biomanufacturing company that’s changing the way medicine is made. We’re building a sustainable network of high-tech, end-to-end manufacturing solutions to better withstand disruptive events, serve scientific discovery, and reach those in need. 

For more information, please visit www.resilience.com

Position Summary

This position champions and leads operational excellence and lean activities to systematically eliminate waste, non-value-added activity, and reduce process variation. Responsibilities include proper application of Lean/Six Sigma Tools, Project Management, Process Management, and Improvement and Cross Functional leadership. The focus is to drive performance through process improvement.

Responsibilities

• Lead process improvement activities and teams to meet strategic goals through Kaizen events.

• Facilitate communication between management and non-management.

• Facilitate team meetings to discuss progress, initiatives, and/or other matters.

• Facilitate use of improvement tools such as DMAIC, SMED, TPM, 5S, Visual Management, Value Stream mapping, Leader Standard Work, etc.

• Provide leadership, development, and mentoring for others through lean deployments to create standards.

• Attend/Facilitate inter-departmental meetings to discuss matters involving the coordination of multiple departments.

• Participate in cross-functional teams to meet strategic goals. 

• Monitor and analyze process equipment performance.

• Assess and implement improvements in productivity, waste generation, quality, and cost.

• Assign lean deployment work tasks and activities to others.

• Read SOPs (Standard Operating Procedures) and excerpts from technical documentation.

• Conduct troubleshooting activities.

• Train others on lean deployments and processes.

• Communicate priorities and progress to team on a continuing basis.

• Guide others on SOPs (Standard Operating Procedures), control documents, and/or other work instructions.

• Analyze trends in data to provide accurate descriptions, identify root causes, and/or identify solutions or improvements

• Monitor key performance indicators to meet strategic goals.

• Attend team meetings to discuss progress, initiatives, and/or other matters.

• Conduct safety checks for work group, department, or site.

• Conduct presentations (other than training) for different audiences.

• Track corporate quality KPIs (Key Performance Indicators).

Work Schedule

• 8 hours: Monday - Friday. Flex schedule at times to accommodate night shift Lean/Six Sigma deployments.

• The work schedule listed reflects the employee’s expected schedule at the time of hire. The Company reserves the right to modify work schedules at any time, with or without notice, based on business needs, operational requirements, or other considerations.

Minimum Qualifications

• Experience leading lean initiatives within a regulated or cGMP environment.

• Working knowledge of VSM, 5S, SMED, TPM, Leader Standard Work, Kaizen facilitation, Visual Management.  

• Strong project management experience. 

• Working knowledge of statistical process control concepts, data analysis, diagnostic tools and techniques.

• Working knowledge of DMAIC and other root cause analysis tools.

• Excellent interpersonal, written and verbal, communication tools.

Preferred Qualifications

• Bachelor’s degree in engineering/technical discipline or 2 – 5 years industry related experience in Lean/Six Sigma projects and programs.

• Certified Lean Six Sigma Yellow/Green Belt.

Sponsorship or support for work authorization, including visas, is not available for this position.

Resilience is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, physical or mental disability, genetic information, or characteristic, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. Requests for reasonable accommodation can be made at any stage of the recruitment process.

Resilience offers employees a robust total rewards program including an annual cash bonus program, a 401(k) plan with a generous company match and our benefits package which is thoughtfully designed to support our employees with great healthcare (including medical, dental and vision), family building benefits, life and disability insurance, paid vacation, paid holidays, other paid leaves of absence, tuition reimbursement and support for caregiving needs. Our target base pay hiring range for this position is $80,000.00 - $132,500.00 per year. Actual base pay is dependent upon a number of factors, including but not limited to, the candidate’s geographical location, relevant experience, qualifications, skills and knowledge. Excited about Resilience? We encourage you to apply and start a conversation with one of our recruiters.