The Role
Lead pre-sales and solution design for AI and automation enterprise engagements. Deliver demos, POCs, technical discovery, and architecture. Support implementations, troubleshooting, and strategic customer advisory while collaborating across Sales, Engineering, Product, and Customer Success.
Summary Generated by Built In
About the Role
We are looking for a Senior Solutions Engineer to support customer engagements and help design impactful AI and automation solutions for enterprise environments.
In this role, you will work closely with Sales, Engineering, and Customer Success teams to understand business needs, present technical solutions, and support successful implementations. This position combines technical expertise with customer-facing responsibilities and is ideal for someone who enjoys solving complex business challenges through technology.
Responsibilities
- Partner with Sales teams to understand customer requirements and design tailored automation and AI-based solutions
- Deliver product demonstrations, proof-of-concepts (POCs), and technical presentations
- Lead technical discovery sessions and contribute to solution architecture and integration planning
- Support technical validation activities throughout the sales cycle Solution Design & Delivery
- Translate business requirements into scalable and maintainable technical solutions
- Collaborate with Engineering and Implementation teams during onboarding and deployment phases
- Provide technical guidance and troubleshooting support during key customer engagements Customer Engagement & Advisory
- Build trusted relationships with customers as a technical advisor
- Help customers navigate technical challenges and identify potential risks proactively
- Support strategic customer discussions and escalations when needed Cross-Functional Collaboration
- Work closely with Product, Engineering, Sales, and Customer Success teams to improve solution delivery and customer experience
- Contribute to technical documentation, enablement materials, and internal training resources
- Share customer feedback to support product and process improvements Industry & Technology Awareness
- Stay informed on AI, automation, cloud technologies, and enterprise software trends
- Participate in webinars, industry events, and knowledge-sharing initiatives
- Help position the company as a trusted technology and solutions partner
Pre-Sales & Technical Enablement
Requirements
- Bachelor’s degree in Computer Science, Engineering, Business, or a related field
- 5+ years of experience in Solutions Engineering, Pre-Sales, Technical Consulting, or similar customer-facing technical roles
- Experience with voice technologies, customer interaction platforms, or workflow automation solutions
- Strong understanding of enterprise systems, APIs, integrations, and cloud environments
- Ability to explain complex technical concepts to both technical and non-technical audiences
- Native-level or highly fluent Polish and English language skills
- Strong communication, presentation, and stakeholder management skills
- Comfortable working in fast-paced, high-growth environments with multiple priorities
Preferred Qualifications
- Experience with CRM platforms or pre-sales tools
- Familiarity with cloud platforms such as AWS, Azure, or Google Cloud
- Knowledge of automation workflows, APIs, or integration frameworks
- Experience supporting enterprise-scale implementations and customer success initiatives
What We Offer
- Opportunity to join a fast-growing technology company focused on AI and automation
- High-impact role working on enterprise-level solutions
- Collaborative international team environment with strong cross-functional exposure
- Competitive compensation and career growth opportunities
- Open, supportive culture with flat hierarchies and direct collaboration across teams
- Flexible hybrid working environment
Skills Required
- Bachelor's degree in Computer Science, Engineering, Business, or related field
- 5+ years experience in Solutions Engineering, Pre-Sales, Technical Consulting, or similar roles
- Experience with voice technologies, customer interaction platforms, or workflow automation solutions
- Strong understanding of enterprise systems, APIs, integrations, and cloud environments
- Ability to explain complex technical concepts to technical and non-technical audiences
- Native-level or highly fluent Polish and English language skills
- Strong communication, presentation, and stakeholder management skills
- Comfortable working in fast-paced, high-growth environments with multiple priorities
- Experience with CRM platforms or pre-sales tools
- Familiarity with cloud platforms such as AWS, Azure, or Google Cloud
- Knowledge of automation workflows, APIs, or integration frameworks
- Experience supporting enterprise-scale implementations and customer success initiatives
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The Company
What We Do
Terry Soot Management Group (TSMG) is a field data collection company founded in 2017 in Europe. They serve as an operations partner for AI, robotics, and autonomous programs, managing complex data collection and field operations across markets. Their teams count features, take pictures, record speech, and scan areas to provide high-quality data where automation is not possible, supporting clients in making informed decisions.
