Senior Solutions Engineer

Posted 2 Days Ago
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San Francisco, CA, USA
In-Office
Senior level
AdTech • Artificial Intelligence
The Role
Own technical relationships with demand partners, managing integrations from onboarding through troubleshooting, optimization, testing, and launch validation. Diagnose OpenRTB, VAST, MRAID, SDK, and reporting issues; use SQL and Kibana to identify revenue-impacting problems. Collaborate with Account Managers, product, and engineering teams to resolve bugs, translate client feedback, and improve platform performance. Maintain integration documentation, guides, and runbooks.
Summary Generated by Built In
About LoopMe

LoopMe uses AI to change how brand advertising is bought, measured, and optimised. Where most adtech platforms optimise for impressions or clicks, we optimise for what actually matters to brands — awareness, purchase intent, foot traffic, and sales. Our outcomes-based approach consistently delivers 2–5x the performance of industry benchmarks, which is why the world's leading brands, agencies, and publishers work with us.

We've grown at 40% CAGR every year since 2018, generating over $2 billion in cumulative gross revenue, and we're building toward $1 billion in annual revenue. That growth is powered by a 400-person global team across 19 cities — and by commercial talent that knows how to sell something genuinely differentiated in a crowded market. If you want to represent a product that wins on results, not relationships alone, this is the right place.

The opportunity

You'll be the primary technical point of contact for LoopMe's demand partners, owning integrations from onboarding through ongoing troubleshooting and optimization. You'll work closely with Account Managers to keep every integration technically sound and set up for long-term performance. You bring high ownership, clear communication, and curiosity about how systems actually work. You reporting to VP Demand Partnerships.

What you'll do

•       Own the technical relationship with LoopMe demand partners, from onboarding and integration through ongoing troubleshooting and optimization.

•       Diagnose and resolve complex issues across the Open RTB stack, including bid request/response validation, VAST/MRAID rendering, and SDK behavior.

•       Write SQL queries and use Kibana to proactively surface revenue-impacting issues before clients notice them.

•       Partner with Account Managers to ensure integrations meet technical best practices and support long-term performance.

•       Escalate product and engineering bugs with clear reproduction steps, impact analysis, and prioritization recommendations.

•       Build and maintain technical documentation, integration guides, and runbooks for internal and external use.

•       Support third-party integrations end-to-end, from scoping requirements through launch testing and go-live validation.

•       Translate client technical feedback into structured product requests that improve the platform.

What you'll bring

Essential:

•       Software development experience in any language (Java, Python, JavaScript, C#) — you read code, write scripts, and understand how systems communicate.

•       Deep working knowledge of OpenRTB 2.x — you can read a bid request/response and immediately identify what's wrong.

•       Proficiency with VAST and MRAID specifications, with the ability to troubleshoot creative rendering issues.

•       Strong SQL skills — you write queries independently to investigate issues, not just run pre-built reports.

•       5+ years in a technical role at an SSP, DSP, exchange, or agency trading desk, debugging reporting discrepancies and integration issues across complex ad tech stacks.

Nice to have:

•       Experience with Charles Proxy, browser dev tools, or equivalent network debugging tools.

•       Familiarity with mobile advertising fundamentals and inventory transparency frameworks (SDKs, MMPs, SKAN, GDPR, TCF, CCPA, ads.txt/sellers.json).

•       Prior mobile SDK integration or development experience, or exposure to log-level data analysis on large datasets.

•       Familiarity with identity solutions (IDFA, GAID, Privacy Sandbox), or experience with Looker or similar BI tools.

What we offer

Hybrid working — Tuesday, Wednesday, Thursday in office

· Self-managed vacation (no maximum)

· 1 month work-from-anywhere

· Healthcare

· 401k · Summer Fridays

· LoopMe Gives Back

· Learning & development support

#li-mf1

Skills Required

  • Software development experience in Java, Python, JavaScript, C#, or another programming language
  • Deep working knowledge of OpenRTB 2.x
  • Proficiency with VAST and MRAID specifications
  • Strong SQL skills for independent technical investigations
  • At least 5 years of experience in a technical role at an SSP, DSP, exchange, or agency trading desk
  • Experience with Charles Proxy, browser developer tools, or equivalent network debugging tools
  • Familiarity with mobile advertising fundamentals and inventory transparency frameworks, including SDKs, MMPs, SKAN, GDPR, TCF, CCPA, ads.txt, and sellers.json
  • Prior mobile SDK integration or development experience, or log-level data analysis on large datasets
  • Familiarity with identity solutions including IDFA, GAID, and Privacy Sandbox
  • Experience with Looker or a similar business intelligence tool
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The Company
HQ: London
335 Employees
Year Founded: 2012

What We Do

LoopMe, the leading outcomes-based platform, closes the loop on digital advertising. By leveraging AI to optimise media delivery in real-time, we drive measurable uplift for business outcomes and more effective advertising across online and offline marketing goals, including brand lift, purchase intent, consideration, foot traffic and sales. LoopMe's core business helps brands and agencies achieve better advertising results powered by our AI-platform and flagship product PurchaseLoop. LoopMe's marketplace powers more effective supply and demand connections, rooted in programmatic delivery. LoopMe's robust data and analytics measurement suite, including its proprietary household and device graph, brings deep insights to various companies within the advertising industry including podcasting, out-of-home, connected TV, mobile and more. LoopMe was founded in 2012 with the mission to create better consumer experiences through innovation, powered by data, in order to bring people and brands together. The Company is headquartered in the UK, with 15 global offices across New York, Boston, Atlanta, Chicago, Detroit, San Francisco, Los Angeles, Toronto, Singapore, Sydney, Tokyo, Dnipro, Krakow and Hong Kong.

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