Senior Solutions Engineer (m/w/d)

Posted One Month Ago
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Berlin, DEU
In-Office
Senior level
Artificial Intelligence • HR Tech • Social Impact • Software
The Role
Design and deploy enterprise AI-agent automations by understanding customer workflows, engineering prompts, configuring integrations, and managing delivery from concept through deployment. Troubleshoot and optimize live automations, coordinate API integrations, communicate with technical and executive stakeholders, and advise clients on AI adoption and workflow automation. Collaborate with product and engineering teams to identify platform gaps and influence the product roadmap.
Summary Generated by Built In

Beam AI builds self-learning AI agents and an organisational operating system where intelligence grows through autonomous discovery. We help enterprises evolve from AI-curious to AI-native with automation that delivers results today and learns to improve itself over time. Join us in shaping a future where AI continuously discovers, adapts, and makes work more meaningful. To learn more, visit https://beam.ai/.

About the Role

As a Senior AI Agent Engineer at Beam, you will play a key role in delivering enterprise-grade AI automations tailored to real business processes. You’ll work directly with clients to understand their requirements, break down complex workflows, and design prompt-driven agents that solve high-impact problems. You'll also support integration efforts with client systems and ensure smooth delivery from concept to deployment.

We’re looking for someone who thrives in a hands-on, fast-moving environment, with a strong technical foundation, programming skills, a process-oriented mindset, and a passion for AI. You should feel confident working with APIs, designing robust automations, and collaborating across teams to turn business needs into working solutions. If you enjoy working across clients, technology, and automation, and want to build things that work in the real world, this is the role for you.

What You'll Do

Your work will involve both prompt engineering excellence and close customer collaboration. You will be expected to:

  • Partner with enterprise customers to identify automation opportunities, gather requirements, and translate business problems into agent-powered solutions
  • Design and build agentic automations using Beam's Agent OS. This includes scoping workflows, engineering prompts, and configuring integrations
  • Manage delivery end-to-end: timelines, client expectations, and stakeholder communication across technical and executive audiences
  • Troubleshoot and iterate on live automations by diagnosing issues, refining prompts, and improving performance
  • Collaborate with product and engineering to scope features, surface platform gaps, and feed customer insights back into the roadmap
  • Act as a strategic advisor to clients on AI adoption, workflow automation best practices, and integration architecture

Requirements
  • 2-3 years in a client-facing technical role such as Solutions Engineer, Implementation Consultant, Deployment Engineer, Customer Engineer, or similar
  • Strong project management and communication skills. You can run delivery timelines, manage client expectations, and explain technical concepts clearly to both engineers and executives
  • Demonstrated prompt engineering expertise. You've systematically written, tested, and optimized prompts in production or near-production settings
  • Experience automating workflows with AI. You've used AI to automate real business processes, not just experimented in sandboxes
  • Solid API knowledge and integration experience. You're comfortable scoping and coordinating API-based integrations with external systems
  • Analytical, process-driven thinking. You can take a messy business workflow, break it into structured components, and design an automation approach

Nice to Have

  • AI/ML background or hands-on experience applying AI to business workflows
  • Experience in a fast-paced startup environment

How We Hire

  • Our process includes a case study where you'll work on a realistic automation challenge: designing an extraction prompt, building a project plan, and presenting your approach. We want to see how you think, not just what you know.

Benefits

At Beam, we're building an environment where ambitious people can do their best work, with clarity, purpose, and room to grow. We're thoughtful about what we build, how we work, and who we hire. The problems we're solving are real. The systems we're building are complex. And the people here care deeply—about craft, about speed, and about doing work that actually matters.

We offer competitive compensation and benefits, equity, flexible working arrangements, work-from-anywhere, parental leave, and the opportunity to grow with a team that values high standards, meaningful work, and learning by doing.

You won't find rigid hierarchies or endless process here. You'll find high trust, high standards, and a team driven by curiosity, ownership, and long-term thinking.

What you can expect from us

Our culture is shaped by our values in action:

  • We think in agentic workflows, uses AI tools daily, and looks for leverage through automation.
  • We ship fast, learn faster, and favour experimentation over perfection.
  • We invest in high-impact work and value ownership.
  • We align on outcomes while giving people autonomy.
  • We seek clarity, welcome feedback, and continuously improve.

If this is the kind of work you want to do and the kind of team you want to build with, we'd love to hear from you.

Using AI in the Application Process: We encourage candidates to use AI thoughtfully throughout the application process. AI can support research and preparation, but we want to understand your own thinking, experience, and perspective.

If this is the kind of work you want to do and the kind of team you want to build with, we'd love to hear from you.

Skills Required

  • 2–3 years of experience in a client-facing technical role such as Solutions Engineer, Implementation Consultant, Deployment Engineer, or Customer Engineer
  • Strong project management and communication skills
  • Ability to manage delivery timelines and client expectations
  • Ability to explain technical concepts clearly to engineers and executives
  • Demonstrated prompt engineering expertise, including writing, testing, and optimizing prompts
  • Experience automating real business workflows with AI
  • Solid API knowledge and experience coordinating integrations with external systems
  • Analytical, process-driven thinking and ability to structure complex workflows
  • AI/ML background or hands-on experience applying AI to business workflows
  • Experience in a fast-paced startup environment
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The Company
HQ: London
230 Employees
Year Founded: 2012

What We Do

Beam is a leading global AI platform for human services workers, providing tools to streamline administrative tasks and improve service delivery. The company focuses on building technology that makes frontline services faster, fairer, and more human. Their platform is trusted by hundreds of government and nonprofit partners to support caseworkers and improve outcomes for individuals in need of public services, helping mission-driven teams do more, faster.

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