Senior AI Solution Engineer

Location 📍: Sydney, Australia (Hybrid - 3 Days In Office)

About Us 🚀

At Relevance AI, we’re building the future of work. Our mission is to enable the next doubling in human prosperity by delegating as much work as possible to an AI Workforce – a team of AI agents working together in a multi-agent system. 

We are building an entirely new category and scaling rapidly to meet unprecedented customer demand. We need exceptional talent to help us grow. If you’re ready to be part of a trailblazing company that’s at the cutting edge of AI, this is the place for you.

The Role 🥳

We’re looking for a Senior Solution Engineer (AI) to join our dynamic team. This role involves building production-grade AI agents for customers, enabling them to create their own AI-powered solutions, and ensuring a seamless customer experience. You’ll work closely with customers to develop AI solutions that drive real business impact while also identifying opportunities for further adoption of our platform.

This is an exciting opportunity for someone passionate about AI, problem-solving, and working directly with customers to transform their businesses with intelligent automation.

Your impact💥

• Work across both the pre-sales and post-sales customer journey.

• Develop best-practice AI agents that solve real customer problems.

• Enable and train customers to build AI agents on the Relevance AI platform.

• Manage scope and timeline for AI agent deployment and customer onboarding.

• Maintain and enhance customer relationships by providing ongoing support.

• Identify upsell opportunities and drive customer success.

What We’re Looking For 🧠

• 5+ years of experience in a Solutions Engineering/ Consulting role, preferably with low-code platforms and AI-driven solutions.

• Strong customer-facing skills with a track record of driving value and success while meeting deadlines.

• Strong technical foundations working with APIs. Coding in Python and experience with Gen AI/ LLMs is highly valued.

• Ability to translate business needs into technical solutions and communicate complex concepts to non-technical stakeholders.

• Passion for AI and its real-world applications, with a solutions-oriented mindset and a drive for continuous learning.

Why Join Us? 🌟

• Work at the forefront of AI with a nimble team that is constantly pushing boundaries. We encourage and celebrate ideas that drive our mission forward.

• We're guided by our five values: truth-seeking, be empathetic, put the customer first, have two gears, and build memories.

• We’ve set high standards in our high-trust environment—we hire exceptional people to do great work. In return, we reward our people with competitive salaries, unparalleled professional growth and career-defining opportunities.

• Relevance AI is well-funded by leading investors, including Insights Partners, Peak XV, King River Capital.

• As an early team member, you’ll play a key role in shaping our future—including our culture, ways of working, and even the benefits we offer. We’re laying the foundations now, and your ideas can help define what comes next.

Benefits ✨

• 🌴 4 Weeks Annual Leave – Take time to recharge with 20 days of paid vacation

• 📈 ESOP – Employee Stock Ownership Plan so you can grow with the company

• 🤖 AI Productivity Benefit – Get up to $1200 USD/year to spend on AI tools, courses, and learning resources that help you work smarter and grow your skills

• 👶 Parental Leave – We offer 12 weeks of paid parental leave for all eligible new parents, and an additional 6 weeks for the birthing parent

• 🎉 Milestone Merch – Celebrate your work anniversaries with customised Relevance AI swag

• 🍱 Team Meals – Enjoy free Friday lunches, Uber Eats dinners, and regular catered office lunches

• 🪩 Quarterly Team Events – Build stronger connections through fun, meaningful team bonding experiences every quarter

• 🏓 Social Clubs – Share your hobbies and interests by joining or starting a club with your teammates. A few clubs we already have are hiking, chess, and board game nights. We also have a social committee you can join—new ideas are always welcome!

• 🍿 Snacks & Drinks Galore – Stay energised with a wide selection of snacks and a fully stocked fridge of drinks in the office

• 🌐 Community Events – As the home of the AI workforce, we regularly host events featuring thought leaders, industry partners, and the wider community—right at our office, so you can join straight after work

• 🧠 Sonder EAP – Access 24/7 mental health and wellbeing support through Sonder, our Employee Assistance Program