Because at EASYVISTA, we pay particular attention to the well-being of all our employees, we have obtained the Great Place To Work® 2022-2023 certification.
Would you like to join a fast-growing French software company that places the professional development and success of its employees at the heart of its strategy?
As a leader in the ITSM market, EasyVista has recently acquired 3 technology companies dedicated to ITOM, which strengthens and completes our software offering.
Our objective is to develop globally and double our turnover over the next five years.
To achieve this, we are investing in our people.
People are at the heart of our business ethos, enabling our employees to develop within expert/multidisciplinary teams.
If you are looking for challenges and a collaborative culture, then join us!
Job DescriptionWe are hiring a Senior Consultant (M/F) to promote our solutions to customers.
You will be responsible for the following tasks :
- Mastering the Service Manager solution
- Expanding your knowledge of new solutions
- Providing recommendations and identifying areas for improvement for the client
- Participate in the development and optimization phases of our solutions within client contexts
- Be proactive and challenge constructively
- Identify risks related to the customers
- Independently lead working meetings with the client
- Be responsible for your functional scope
- Deliver services that meet client acceptance criteria and management requirements
- Ensure the project methodology is properly documented and applied
- Manage the scope of your assignment and adapt it as needed
- At least 4 years of experience as a Consultant on Easyvista Service Manager
- Knowledge of other solutions in the Easyvista Portfolio
- Fluent language skills in French and English, written and verbally
- Located in France, preferably Paris area
- ITIL certification
- Strong technical skills
- Customer service orientation / Strong interpersonal skills
- Ability to listen, analyze, and synthesize information
- Excellent presentation, written, and oral communication skills, and the ability to challenge assumptions
- Autonomous and organizational skills
Rejoindre EASYVISTA, c'est :
🎯 Une mutuelle familiale prise en charge à 100% par EASYVISTA
🎯 Une carte SWILE prise en charge à 60% par EASYVISTA
🎯 Un plan d'épargne entreprise
🎯 Un plan d'épargne retraite
🎯 Un accord d'intéressement
Skills Required
- At least 4 years of experience as a Consultant on EasyVista Service Manager
- Mastery of the EasyVista Service Manager solution
- Knowledge of other solutions in the EasyVista portfolio
- Fluent French and English, written and verbal
- Located in France
- Preferably located in the Paris area
- ITIL certification
- Strong technical skills
- Customer service orientation and strong interpersonal skills
- Ability to listen, analyze, and synthesize information
- Excellent presentation, written, and oral communication skills, and ability to challenge assumptions
- Autonomous with strong organizational skills
What We Do
EasyVista is a global software provider of intelligent solutions for enterprise service management, remote support, and self-healing technologies. Leveraging the power of ITSM, Self-Help, AI, background systems management, and IT process automation, EasyVista makes it easy for companies to embrace a customer-focused, proactive, and predictive approach to their service and support delivery. Today, EasyVista helps over 3,000+ enterprises around the world to accelerate digital transformation, empowering leaders to improve employee productivity, reduce operating costs, and increase employee and customer satisfaction across financial services, healthcare, education, manufacturing, and other industries. Headquartered in New York and Paris, EasyVista is a rapidly growing global company backed by leading venture capitalists. For more information, visit www.easyvista.com, and follow us at @EasyVista. www.easyvista.com
