As a Solution Advisor at WalkMe an SAP Company, you will act as the conduit between Sales and Delivery to translate customers' business vision and strategy into solutions and guide the technology evaluation part of the sales process. You will work with our most strategic clients, develop strong technical relationships with stakeholders, and express the value of WalkMe's products and solutions in meeting their needs. You will drive technical relationships throughout the evaluation and support sales opportunities. This role reports to the VP of Solution Advisory
What You'll Own
Support the Account Executive during customer evaluations: answer technical questions, troubleshoot development/configuration issues, and manage escalations to Support and Engineering.
Plan and execute discovery strategies; ask leading questions to uncover business problems tied to revenue, cost, and risk.
Create and deliver innovative solution demonstrations (on-site and remote); collaborate on and present custom demos to support the sales cycle.
Scope, install, configure, and troubleshoot solutions; define success criteria and manage technical Proofs of Values (POVs) on-site and off-site.
Whiteboard business concepts and technical architectures; communicate WalkMe’s value in both business and technical terms.
Deliver executive-level value pitches and lead deep-dive technical discussions with IT and development teams.
Provide clear technical specifications, requirements, and solution documentation to support proposed approaches.
Collaborate closely with customers and internal teams to understand technology needs and architect solutions; act as a valued resource early and often in the decision process.
Aggregate feedback from customer meetings and relay insights to Product Management and Engineering to influence roadmap and enhancements.
Speak at field events to technical and non-technical audiences; contribute blogs and demo-inspired webinars to promote product knowledge.
Work in a team, share knowledge and best practices, and operate independently when required.
Travel may be required.
What You Need to Succeed
Minimum of 8 years of experience in SaaS working with enterprise customers in roles such as technical pre-sales, Solution Advisor, Sales Engineer, or post-sale functional/technical consultant (or equivalent).
Strong practical experience and achievements with enterprise software products or services; Service Management and/or integration experience strongly preferred.
Proven ability to assess requirements, identify business problems, and design/demonstrate solutions that drive outcomes.
Demonstrated ability to deliver compelling presentations and confidently engage in public speaking to diverse audiences, including clients, stakeholders, and internal teams.
Ability to examine, interpret, and articulate complex technical information to audiences of varying technical depth.
Experience building and presenting demo environments for audiences from engineers to C-level executives.
Experience with SAP products and CRM systems such as Salesforce (SFDC) preferred.
Both direct and digital sales activity experience is a plus.
Excellent verbal and written communication skills, with the ability to convey technical and non-technical ideas across mediums.
Ability to self-learn new technologies quickly and comfortably discuss new tools and trends.
Intelligent, motivated, and competitive with a “roll-up-the-sleeves” and “get the job done” attitude.
Adaptable to change in a fast-moving environment; strong team-player mindset and positive attitude.
Bachelor’s degree in an IT, business, or sales-related field, or equivalent experience.
Deep understanding of enterprise technologies and business context.
Skills Required
- Minimum 8 years of experience in SaaS with enterprise customers, including technical presales, Solution Advisor, Sales Engineer, or post-sale functional or technical consulting experience
- Practical experience with enterprise software products or services
- Ability to assess requirements, identify business problems, and design and demonstrate outcome-driven solutions
- Experience delivering compelling presentations and public speaking to diverse audiences
- Ability to interpret and explain complex technical information to audiences with varying technical depth
- Experience building and presenting demo environments to engineers and C-level executives
- Excellent verbal and written communication skills
- Ability to learn new technologies quickly and discuss emerging tools and trends
- Bachelor's degree in IT, business, sales, or a related field, or equivalent experience
- Deep understanding of enterprise technologies and business context
- Service Management and/or integration experience
- Experience with SAP products and CRM systems such as Salesforce
- Direct and digital sales activity experience
WalkMe Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about WalkMe and has not been reviewed or approved by WalkMe.
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Healthcare Strength — Health coverage is portrayed as robust, with top-tier medical plans, mental-health support, 24/7 care access, and global fitness perks. Feedback suggests these offerings contribute meaningfully to overall package strength.
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Leave & Time Off Breadth — Paid time off includes generous vacation and sick time, plus additional “RefreshMe” mental-health days and dedicated volunteer time. These elements indicate a broad approach to time away from work.
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Retirement Support — Financial benefits include a 401(k) match in the U.S., reinforcing long‑term savings support. This indicates employer-backed retirement planning.
WalkMe Insights
What We Do
Founded in 2011, WalkMe’s mission is to make digital adoption for employees and customers simple, while increasing enterprise productivity. Our platform works as an invisible layer of visual cues and personalized content placed on top of your website or enterprise software.
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