The Role
Develops and edits software technical documentation, including manuals, training materials, reports, briefs, and operating instructions. Supports configuration management of program repositories and deliverables, manages requirements and issues, and updates Jira and Confluence records and reports. The role requires collaboration with customers and contractors, handling classified materials, creating software distribution packages, and maintaining documentation quality in a software engineering environment.
Summary Generated by Built In
SAIC is seeking a Senior Software Technical Writer to maintain program documents including but not limited to the training documentation including the How-to-Guides and System User Manuals to support the Common Control System (CCS) software intensive program. The software requirements database also requires continuous updates to requirements, issues, and status which area used to generate reports and support decision making for continued software support activities. This will be an ON-SITE position at the NIWC Pacific, Seaside location, San Diego, CA.
JOB DUTIES:
- Develop, write, and edit materials for reports, manuals, briefs, instructions, and related technical and administrative publications concerned with the methods, procedures, installation, operation, and maintenance of software systems.
- Support Configuration Management for data repositories, documents, and distributed media (physical and electronic) by uploading, submitting, routing, distributing, archiving and generating artifacts and media.
- Perform requirements management and data entry to record, revise, and report changes to requirements and create new requirements and their associated issues within electronic databases including Jira and Confluence.
REQUIREMENTS:
Education and Experience:
- Bachelor’s degree and six (6) years or more experience as a Technical Writer in a software engineering environment.
- 2 years of experience with Jira Project Management Software to include status updating, new task creating and report generation.
- Experience working in customer environments and collaborating with the other contracting firms.
- Knowledge and experience with accessing, handling, and transporting classified material are required.
- Knowledge and experience using computers to generate software distribution packages using specific software applications are required for creating deliverable packages on different types of media.
- Knowledge and experience using Jira and Confluence to search and locate content, edit and update entries, create new entries, and generate reports will be required for requirements management.
Clearance:
- Must be a U.S. Citizen.
- Must have an Active Secret Clearance.
DESIRED EXPERIENCE:
- Strong understanding of software development processes.
- Proven ability to take initiative, ask questions and take ownership of tasks to drive documentation quality.
- Positive attitude toward challenged and problem-solving in a dynamic work environment.
- Proven ability to work independently and collaboratively in team settings.
We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.
Skills Required
- Bachelor's degree
- Six or more years of experience as a technical writer in a software engineering environment
- Two years of experience using Jira for status updates, task creation, and report generation
- Experience working in customer environments and collaborating with other contracting firms
- Knowledge and experience accessing, handling, and transporting classified material
- Knowledge and experience creating software distribution packages using specific software applications and different media types
- Experience using Jira and Confluence for requirements management, content updates, entry creation, searching, and reporting
- U.S. citizenship
- Active Secret clearance
- Strong understanding of software development processes
- Ability to take initiative, ask questions, and own documentation quality
- Ability to work independently and collaboratively
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The Company
What We Do
Spectrum San Diego is a high tech security innovator, specializing in ultra-low-dose X-ray screening systems.
