Senior Software Quality Engineer

About NCR VOYIX

Job Summary:
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We are seeking a highly motivated and results-driven Senior Software Quality Engineer to lead quality engineering efforts for enterprise-scale retail solutions. This role will be responsible for developing and executing quality strategies that ensure the delivery of reliable, scalable, and high-performing software solutions supporting critical business initiatives within CFR space.
The ideal candidate combines strong technical expertise with a continuous improvement mindset, leveraging experience in test automation, API and database validation, defect analysis, and Agile methodologies to elevate product quality. They will work cross-functionally with business and technology teams to identify quality risks early, improve delivery outcomes, and ensure confidence in product releases.

Job Responsibilities:

·       Define and execute quality engineering strategies, test plans, and validation approaches that align with business objectives, product requirements, and release goals.

·       Lead end-to-end testing activities across distributed enterprise applications, including functional, integration, system, regression, and end-to-end validation.

·       Design, develop, and maintain scalable test automation frameworks and reusable test assets, while driving the adoption of Behavior-Driven Development (BDD) practices to improve collaboration, testability, and requirement traceability.

·       Integrate automated testing into CI/CD pipelines to enable continuous validation, rapid feedback, and increased delivery confidence.

·       Validate REST/SOAP APIs, system integrations, and SQL/NoSQL databases to ensure contract compliance, data integrity, and seamless interoperability across platforms.

·       Identify, document, prioritize, and manage defects through resolution, performing detailed root cause analysis using logs, monitoring tools, and system diagnostics.

·       Evaluate product quality and release readiness by proactively identifying risks, assessing gaps, and providing data-driven recommendations to stakeholders.

·       Validate application functionality, reliability, scalability, and resiliency across cloud-native, Kubernetes-based, and retail store operating environments.

·       Collaborate closely with Product Management, Engineering, DevOps, Program Management, vendors, and business stakeholders to resolve issues and drive quality improvements throughout the software development lifecycle.

·       Champion quality engineering best practices, Agile delivery processes, test automation adoption, and continuous improvement initiatives while mentoring junior Quality Engineers and contributing to quality metrics and release reporting.

Job Qualifications:

·       Bachelor’s degree in computer science, Engineering, Information Technology, or a related field, with 10+ years of Quality Engineering experience supporting enterprise software applications.

·       Strong experience in both manual and automated testing methodologies, including test planning, execution, defect management, and quality assurance best practices.

·       Hands-on experience designing, developing, and maintaining test automation frameworks using tools such as Playwright, Selenium, or similar automation technologies.

·       Proficiency in at least one object-oriented programming language such as JavaScript (preferred), or Java used in test automation and software development.

·       Experience in API, integration, and service validation testing, including REST and SOAP services, with the ability to troubleshoot interface and data exchange issues.

·       Strong expertise in database validation and data testing, including SQL and NoSQL databases, ensuring data integrity, accuracy, and consistency across systems.

·       Experience working within Agile, Scrum, and DevOps environments, including integrating automated tests into CI/CD pipelines using tools such as Jenkins, GitHub Actions, or similar platforms.

·       Strong analytical and problem-solving skills, including defect triage, root cause analysis, performance investigation, and the use of monitoring and observability tools to diagnose issues.

·       Experience supporting retail, fuel retail, hospitality, POS, or other enterprise transaction-based platforms, including validation of payment processing, loyalty integrations, transaction flows, and store operations workflows.

·       Experience testing cloud-native and Kubernetes-based applications, with knowledge of BDD frameworks and practices, scalability, resiliency, and reliability testing, and participation in large-scale enterprise transformation or modernization initiatives

Offers of employment are conditional upon passage of screening criteria applicable to the job

EEO Statement

Integrated into our shared values is NCR Voyix’s commitment to equal employment opportunity.  All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law.  NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential.  We believe in understanding and respecting differences among all people.  Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies
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