Senior Software Engineer

Posted 2 Days Ago
Hiring Remotely in United States
Remote
Senior level
Software
The Role
Resolve customer escalations by analyzing, troubleshooting, and documenting complex issues. Provide status updates, contribute knowledge-base and product documentation, assist teammates with advanced problems, and participate in periodic after-hours pager rotations to ensure timely issue resolution.
Summary Generated by Built In

Application and Interview Impersonation NoticeImpersonating another individual when applying for employment, and/or participating in an interview process to assist another individual in obtaining employment, with Precisely Software Incorporated (“Precisely”) is unlawful.  If Precisely identifies such fraudulent conduct, then as applicable and to the extent permitted by law, the application will be rejected, an offer (if made) will be rescinded, or the employment will be terminated, and legal action may be taken against the impersonators.

Precisely is the leader in data integrity. We empower businesses to make more confident decisions based on trusted data through a unique combination of software, data enrichment products and strategic services. What does this mean to you? For starters, it means joining a company focused on delivering outstanding innovation and support that helps customers increase revenue, lower costs and reduce risk. In fact, Precisely powers better decisions for more than 12,000 global organizations, including 95 of the Fortune 100. Precisely's 2500 employees are unified by four company core values that are central to who we are and how we operate: Openness, Determination, Individuality, and Collaboration. We are committed to career development for our employees and offer opportunities for growth, learning and building community. With a "work from anywhere" culture, we celebrate diversity in a distributed environment with a presence in 30 countries as well as 20 offices in over 5 continents. Learn more about why it's an exciting time to join Precisely!

This position is 100% remote anywhere in the US

The Company advocates employee career development and employee requests to pursue internal employment opportunities are encouraged.  Employees are also encouraged to discuss their career interests with their Manager at any time.  Open communication regarding career advancement promotes a positive working environment.  Both internal and external candidates are granted equal consideration for available employment opportunities.   

Overview:

Seeking a seasoned, skilled Developer with troubleshooting, communication & resolution building skills. Individual needs to be good at multi-tasking, flexible w/changing priorities & able to deliver on commitment dates. Working at a sometimes high/stressful pace, but always maintaining calmness and clarity.

What you will do:

  • Defines, analyzes, and resolves customer escalations in a timely & accurate manner.
  • Provides periodic updates to customers, co-workers & management on the status of outstanding issues.
  • Documents complex issue resolutions for both the customer & internal reference as needed.
  • Assists team members with complex issues to gain experience & exposure to more advanced problems
  • Contributes, reviews & maintain knowledge base content and product documentation as needed
  • Will require periodic after hour / weekend coverage, done on a Pager rotational basis.
  • Other duties may be assigned.

What we are looking for:

  • 5+ yrs of software engineering. 
  • Excellent communication (oral & written), analytical and troubleshooting skills.
  • OS experience in one or more areas of Linux, UNIX, and/or Windows.
  • Frameworks: Java, J2EE, Servlets, MDB, HTML, JNDI, Jax-RS, JMS, Junit, XML, JSON
  • Protocols: AS2/4, HTTP(S), FTP(S), SFTP, Rest/APIs, RNIF, EBICS
  • Cloud experience in one or more areas of AWS, Azure, Google, IBM, RedHat.
  • CI/CD: Maven, Docker, IBM Cloud, Kubernetes, Jenkins, GitHub
  • Database experience in one or more areas of Oracle and/or DB2 and/or MS SQL and/or MySQL
  • Ability to read and code through an Object Oriented Language, preferred Java.
  • Experience with JDBC, JDK, JVM stack traces.
  • Strong understanding & experience of executing Static & Dynamic scans, fixing vulnerabilities.
  • Aptitude to prioritize and handle multiple issues simultaneously.
  • Strong attention to detail and accuracy.
  • Ability to work independently in a fast paced environment.
  • Ability to function and contribute in a team environment.

The personal data that you provide as a part of this job application will be handled in accordance with relevant laws. For more information about how Precisely handles the personal data of job applicants, please see the Precisely Candidate Privacy Notice

Top Skills

Java,J2Ee,Servlets,Mdb,Html,Jndi,Jax-Rs,Jms,Junit,Xml,Json,As2,As4,Http,Https,Ftp,Ftps,Sftp,Rest Apis,Rnif,Ebics,Aws,Azure,Google Cloud,Ibm Cloud,Redhat,Maven,Docker,Kubernetes,Jenkins,Github,Oracle,Db2,Ms Sql,Mysql,Jdbc,Jdk,Jvm,Linux,Unix,Windows,Static Analysis,Dynamic Analysis
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Burlington, MA
2,800 Employees

What We Do

Precisely is the global leader in data integrity, providing accuracy, consistency, and context in data for 12,000 customers in more than 100 countries, including 99 of the Fortune 100. Precisely’s data integration, data quality, data governance, location intelligence, and data enrichment products power better business decisions to create better outcomes. Learn more at www.precisely.com

Similar Jobs

Coinbase Logo Coinbase

Senior Software Engineer

Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
Easy Apply
Remote
USA
4700 Employees

Optum Logo Optum

Senior Software Engineer

Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
In-Office or Remote
Eden Prairie, MN, USA
160000 Employees
90K-161K Annually

Optum Logo Optum

Senior Software Engineer

Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
In-Office or Remote
Eden Prairie, MN, USA
160000 Employees

Toast Logo Toast

Senior Software Engineer

Cloud • Fintech • Food • Information Technology • Software • Hospitality
In-Office or Remote
Boston, NY, USA
5000 Employees
138K-221K Annually

Similar Companies Hiring

Scotch Thumbnail
Software • Retail • Payments • Fintech • eCommerce • Artificial Intelligence • Analytics
US
25 Employees
Milestone Systems Thumbnail
Software • Security • Other • Big Data Analytics • Artificial Intelligence • Analytics
Lake Oswego, OR
1500 Employees
Fairly Even Thumbnail
Software • Sales • Robotics • Other • Hospitality • Hardware
New York, NY

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account