Senior Software QA Engineer

Who Are We? 
We’re not just a company; we’re a global force. Fiercely committed to ensuring that everyone, everywhere, can live their lives digitally safe. Our family of brands – Norton, Avast, LifeLock, Avira, AVG, ReputationDefender and CCleaner – unite the brightest minds, the sharpest tech and the most diverse thinking to protect over 500 million people. And we’ve built an inclusive workplace, where your well-being is a priority because true success comes from a place of balance and authenticity. When you're thriving, you’re unstoppable. So, bring us your bold ideas and passion that refuses to quit. The digital world isn’t some distant reality – it's the world we live in, and we’re ready for it. If you’re ready to push boundaries and be part of something bigger, join #TeamGen.
How We Work:

We're more than just a company; we're a global leader in digital safety. With a strong commitment to ensuring that everyone can navigate the digital world securely, we unite the best minds and cutting-edge technology through our family of brands: Norton, Avast, LifeLock, Avira, AVG, ReputationDefender, and CCleaner. Together, we protect over 500 million people worldwide. Our workplace is built on inclusivity, where your well-being is a top priority. We believe success comes from balance and authenticity. When you're thriving, you're unstoppable. So, bring your bold ideas and unstoppable drive, and join us in shaping the digital world.
Our hybrid work model (3 days in the office) gives us the face-to-face time to have creative conversations, meaningful meetings, make quick decisions and build relationships. At the same time, it offers flexibility you need to focus and do your best work.

Mission and Goals:
Join our eCommerce team and help build a modern, multi-brand ordering platform that supports a wide range of payment methods and serves as the backbone for our digital commerce. Your work will directly impact the performance, reliability, and scalability of our platform. You’ll also leverage cutting-edge AI tools to improve efficiency, streamline workflows, and solve complex problems.

Objectives

• Design and develop test scenarios and test cases independently based on functional and technical requirements
• Build and maintain robust automated tests for high-availability, highly scalable applications used by internal and external customers
• Execute manual and automated tests, log defects, and actively participate in defect triage, resolution, and retesting with Scrum and external teams
• Collaborate closely with engineering and DevOps teams to integrate testing and automation into CI/CD pipelines
• Proactively identify opportunities to apply AI and intelligent automation to improve testing effectiveness, reduce test cycle time, and shorten overall delivery lead time
• Evaluate existing QA workflows to determine where AI-assisted approaches (test generation, execution optimization, defect analysis, test maintenance) can deliver measurable improvements
• Use data and insights from AI-enabled tools to continuously improve test coverage, stability, and quality signal
• Demonstrate strong ownership of E2E quality for assigned modules or components
• Operate effectively in a fast-paced environment, meeting deadlines and adapting to changing priorities
• Provide schedule flexibility to collaborate with offshore teams as needed (early mornings or late hours)

Competencies

• 5–7 years of relevant experience in software quality engineering, testing, and automation
• Strong experience designing and maintaining test automation frameworks using tools such as Selenium, JUnit, and TestNG
• Proficiency in object-oriented programming, particularly Java; familiarity with Python is a plus
• Solid expertise in testing and automating SOAP and REST APIs using tools such as SOAPUI/ReadyAPI, Postman, and REST-Assured
• Hands-on experience integrating tests into CI/CD pipelines using tools like Jenkins/TeamCity, Maven, and GitHub
• Proficiency in SQL and relational databases, with a preference for Oracle
• Experience working in Agile / Scrum development environments
• Demonstrated ability to analyze testing bottlenecks and identify automation or AI-assisted solutions to improve efficiency, quality, and lead time
• Hands-on experience or strong familiarity with AI-enabled testing tools or techniques, with an outcomes-driven mindset (e.g., reduced cycle time, improved coverage, lower defect leakage)
• Strong analytical and problem-solving skills, with the ability to translate quality challenges into scalable automation or AI-driven improvements
• Exceptional communication skills (verbal, written, and cross-functional collaboration)
• Experience in an eCommerce environment is a plus

Gen is proud to be an equal-opportunity employer, committed to diversity and inclusivity. We base employment decisions on merit, experience, and business needs, without considering race, color, national origin, age, religion, sex, pregnancy, genetic information, disability, medical condition, marital status, sexual orientation, gender identity or expression, military or veteran status, or other unlawful factors. Gen prohibits discrimination based on these protected characteristics and recruits talented candidates from diverse backgrounds.

We consider individuals with arrest and conviction records and do not discriminate against employees for discussing their own pay or that of other employees or applicants. Learn more about pay transparency. 

To conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.