*This role is remote but residing in Canada, the U.S., or Mexico is required*
About Echo AI
Echo AI is the leading GenAI-native Conversation Intelligence platform that helps enterprises discover hidden insights, opportunities, and risks deep within their customer conversations. Echo AI is the first company to fully harness the power of Large Language Models (LLMs) to review every customer conversation and uncover hidden insights with human-level accuracy. By distilling complex customer interactions into actionable, high-level insights and trends, we empower businesses and their leaders to deeply understand what’s happening at the frontlines between their teams and their customers, enabling them to make rapid, bold decisions with total confidence.
About the position
We are seeking a highly skilled and motivated Software Engineer to join our dynamic team here at Echo AI. As a Senior Software Engineer, you will be responsible for designing, developing, and maintaining our robust and scalable software solutions that drive our business-to-business (B2B) SaaS products. Our engineering team comes from a variety of backgrounds and previous experiences, an accomplishment we find pride in. We hire those who are eager to make significant contributions to a product, have a strong desire to own portions of our tech stack, and want to grow their skills as an engineer in multiple areas.
You might be a good fit if you
- Looking for the opportunity to be a senior member of an engineering team at an fast moving early stage company
- Have a passion for Python web development
- Find pleasure in a well designed API
- Are excited by complex problems and hold yourself to a high bar
- Love building things
What you’ll do
- Work across multiple parts of our stack
- Scale a Python web application for a quickly growing company
- Be an integral part of product development beginning to end
- Collaborate with leadership to set engineering mission and strategy
- Sets an example of shipping high impact work with velocity, volume and quality
- Manage a coordinated response during complex production issues
- Drive security, privacy, and performance considerations in your designs and the designs of others
- Leads projects spanning multiple areas by delegating tasks and encouraging new and diverse ideas cross-functionally
What you’ll bring
- 5+ years experience at a growth tech company working on core features/architecture
- Expertise with Python
- Expertise with SQL
- Expertise with HTML/CSS
- Experience with React
Nice to haves
- Expertise with Postgres administration
- Experience with AWS
- Experience in deploying Docker containers
- Experience monitoring web application performance
- Worked in enterprise software, at a data analytics company
- Background in statistical analysis
At Echo AI, we believe diversity is critical to building a product that will serve the needs of all of our users. Echo AI is committed to building an environment where people of all backgrounds can do their best work. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.
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Top Skills
What We Do
Echo AI transforms how organizations engage with their customers with its groundbreaking Conversation Intelligence platform. Leveraging advanced generative AI, Echo AI autonomously processes millions of customer interactions, enabling businesses to act on real-time intelligence and insights
