Vail Systems, Inc.

Chicago metropolitan area, Chicago, IL, USA

Hybrid

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Jobs//Hybrid//Chicago, IL//Developer + Engineer//

Senior Software Engineer

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Who You Are

Interested in developing automated functional and load tests against Vail’s products’ web applications?

Our voice technology is cool, but it’s mostly invisible. That’s why we take great care in surrounding our voice applications with elegant and intuitive web-based applications to make them tangible and usable. Vail’s web development team develops user applications that enable our clients to achieve optimal benefits from our software. Creating intuitively usable web applications is a multi-disciplinary process that requires instinct, creativity, empathy and an eye for detail. We assemble collaborative teams made up of industry experts and neophytes applying principles of application design, graphic art, and even cognitive psychology to ensure that we approach problems from every angle.

#BI-Hybrid

What You'll Do

Lead team members in accomplishing project deliverables and provide training and mentoring to junior employees
Develop software using Perl, Python, Java, or other languages to create automated functional and load tests against products’ web applications
Use tools and languages including Selenium Webdriver, RSpec, Cucumber, Java, Ruby on Rails, and Angular
Design, code, troubleshoot and debug
Research new technologies or industry best practices and share new insights
Coordinate with internal IP telephony and web product teams to accomplish coding deliverables

Qualifications - We encourage you to apply if you think your experience may be a match, even if you do not meet all of the qualifications.

Bachelor's degree in Computer Science/Engineering or a related field, or equivalent experience
5-8+ years of experience in a software development role
Must be able to develop software independently
A strong understanding of Object-Oriented software development techniques
Proficiency with Ruby, Java, C# / .NET, C++, JavaScript, Python or other OO languages
Experience with 1+ test framework such as JUnit, NUnit, TestNG, RSpec or Cucumber
Familiarity with Linux and Windows
An ability to solve complex problems in a short amount of time
Experience with Selenium Webdriver and Grid
Experience with Jenkins or other build server
Web development experience using 1+ JavaScript frameworks (e.g., jQuery, Angular)
Experience with Agile development practices, preferred
Experience with TDD, BDD or ATDD, preferred
Experience with Git, preferred
Experience with SQL Server or other database, preferred
Experience with Unix shell scripting, preferred
Experience leading or managing a team of developers, preferred

Who We Are

At Vail, we believe in the unique power of voice interactions to create more expressive, more intimate, and more efficient interpersonal interactions. Using Vail technology, we make millions of voice interactions better every day. We process around 10% of all toll-free call traffic in the U.S.; 1 in 10 times when someone calls a customer support hotline, Vail is routing or interacting with that call.

We are rapidly growing across multiple dimensions, including our customer base, the scope of products we offer, and the size of our team. Now is the right time for a strong candidate to join and grow with us. We have a supportive culture where employees are encouraged to achieve both personal and team goals because we believe growth leads to both business impact and personal fulfillment.

We offer competitive compensation and affordable benefits with flexibility and choice to meet individual and family (including Domestic Partnerships) needs, including:

· Multiple medical, dental, and vision plan options

· Company-paid life insurance, short and long-term disability

· 401(k) savings plan with company match (50% on first 6% of employee contribution)

· 32 days total annual PTO

· Annual Bonus Program

· Paid maternity and paternity leave

· Relocation allowance

· Employee referral bonus

· Gym membership

· Technical and Professional Development stipend

We are striving to implement and sustain an inclusive and equitable work environment for all employees by sourcing underrepresented groups and continually empowering those individuals within our organization to further enrich Vail’s communication solutions. We recognize that equitable and unique individuals benefit our teams’ problem-solving, innovation, and development efforts.

Our offices are located in Deerfield and Chicago, IL. Interviews and onboarding are conducted in our offices when possible. We observe a hybrid work format that provides employees flexibility to collaborate with team members based on business needs.

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Bijal

Technical Project Manager

FOCUS MEETS FUN

Maintain a healthy work-life balance

Bijal said Vail Systems offers a challenging yet welcoming atmosphere cultivated by insightful, helpful individuals. When she isn’t busy refining her software and project management skills, she enjoys connecting with her colleagues through the company’s pickleball league, which is her favorite employee-led group. Given the company’s focus on work-life balance, Bijal said she has plenty of chances to reenergize herself by spending time with family and friends and volunteering through Chicagoland’s Project Management Institute, where she holds a leadership position.

My manager regularly checks in to see how I’m doing to make sure I’m not overworked or stressed.

Portrait photo of Will Tagney outdoors with logs/sticks in background

Will Tangney

Software Engineer II

TACKLE ROBUST PROJECTS

A cutting-edge tech stack spurs progress

Will Tangney’s workdays involve collaborating with various teams, brainstorming with peers and tackling robust projects. Currently, he’s working on developing Hydra, the company’s multichannel conversational AI platform. “We’re presently working on our next major release, which will add many exciting features,” Tangney said. While he’s motivated by the Hydra project, he’s equally energized by a new tool utilized in the company’s tech stack: the GraalVM Native Image compiler. This technology improves application performance by optimizing resource utilization and hardens application security.

I enjoy having so many people to brainstorm with, as it enables everyone to further understand problems and identify potential issues ahead of time.

Akun Taniguchi

Technical Team Lead

SURROUNDED BY SUPPORT

Advance your career and empower others

Since joining Vail Systems as an intern, Akun Taniguchi has had many opportunities to showcase his talents and handle complex challenges. With support from his mentor, he was given the opportunity to transition into a full-time software engineering role, which eventually led to his current position as a technical team lead. Now, Taniguchi gets to stretch his leadership skills while working together with his peers on feature designs and more. “Teamwork is essential to achieving our goals and making a real impact, so this element of the culture really resonates with me,” he said.

It’s really important for me to feel like I’m part of a supportive and collaborative team, and our culture does exactly that.

What are Vail Systems, Inc. Perks + Benefits

Vail Systems, Inc. Benefits Overview

Vail’s core values are integral to every aspect of our company, including how we support each employee’s health and happiness in and out of the workplace. We provide access to top-tier health and wellness benefits, opportunities for continued educational experience, and several other benefits that support a healthy work-life balance.

Culture

Partners with nonprofits

We partner with Seneca Foundation and Chicago Public Schools to educate Black and Latinx recent Chicagoland high school graduates with paid software development training opportunities.

Open door policy

OKR operational model

Pair programming

Open office floor plan

Employee-led culture committees

Hybrid work model

In-person all-hands meetings

Flexible work schedule

Remote work program

Each employee’s balance of remote and on-site work is based on how they work best, and when in-person collaboration is most effective.

Diversity

Documented equal pay policy

Mandated unconscious bias training

We provide training to all employees who participate in our interview process on unconscious biases and interview best practices.

Mean gender pay gap below 10%

Hiring practices that promote diversity

Health Insurance + Wellness

Flexible Spending Account (FSA)

Covers Health, Limited Purpose, Commuter, and Dependent Care.

Disability insurance

Dental insurance

Three (3) plan options through Cigna, including PPO, Buy-up PPO, and HMO.

Vision insurance

Health insurance

Three (3) plan options through Blue Cross Blue Shield of Illinois, including PPO, High Deductible PPO (HSA), and HMO. All plans ensure prescription coverage.

Life insurance

All employees receive Basic Life coverage, provided by Vail Systems. Additional coverage is also available.

Pet insurance

Wellness programs

Team workouts

Mental health benefits

Access to ComPsych’s Employee Guidance Programs and services.

Financial & Retirement

401(K)

401(K) matching

Performance bonus

Charitable contribution matching