Senior Software Engineer - SRE

Job Title: Senior Software Engineer
Team: Site Reliability Engineering
Job Location: Remote (Must be based in the US)
Job Type: Full-time, direct hire

*Please note, we are unable to sponsor candidates who require sponsorship for this position at this time. 

About Snapsheet: Snapsheet exists to simplify claims. We leverage our expertise in virtual estimating and innovative claims management technology, transforming the end-to-end claims process - delivering faster, modern experiences for claims organizations of all sizes. 

About the role: As a Senior Site Reliability Engineer (SRE) at Snapsheet, you will play a critical role in ensuring our technology is reliable, scalable, and efficient while empowering our development teams to be more productive. This is a 100% hands-on role, involving both infrastructure management and software development.

Our SREs bring the expertise of a software engineer, combined with deep knowledge of deployment, provisioning, and automation technologies to drive operational excellence. You'll focus on automating processes, optimizing systems, and enabling seamless scalability, all while balancing short-term solutions with long-term strategy.

If you're passionate about building reliable systems, streamlining operations, and making a lasting impact, we'd love to hear from you!

Responsibilities:

• Improve the tooling and automation of our infrastructure to minimize manual work, increase performance, and decrease the frequency and severity of incidents
• Build, maintain, and support core applications
• Build and operate our core internal observability platform
• Monitor our systems for capacity, performance, and troubleshooting issues
• Partner with the rest of the SRE team and our service engineering teams to ensure smooth, continued delivery of our service to clients
• Work directly with developers to identify and implement improvements in the development lifecycle and deployment process.
• Automate processes to enhance deployment efficiency and system reliability.
• Contribute across multiple development teams, supporting a variety of projects.
• Ensure Snapsheet’s technology stack remains resilient, scalable, and high-performing.

Qualifications:

• BS in Computer Science, Computer Engineering, or a related field.
• 5+ years as a full-stack software engineer.
• Experience building and maintaining scalable, resilient services.
• Proficiency in one or more programming languages, with a strong preference for Ruby on Rails, Python, or Java.

Experience with:

• Designing and building APIs
• Schema design and performant queries for relational databases
• Scalability and performance optimization of server-side code
• Frontend development using React, Redux, or similar frameworks
• Backend development using Ruby on Rails or similar frameworks
• Frontend design patterns
• Deep understanding of web technologies (HTTP, cookies, caching, ES6, HTML5, Progressive Web Apps, etc.)
• Tooling, automation, and system monitoring for performance optimization
• CI/CD frameworks (GitHub Actions, CircleCI, Jenkins, etc)

Bonus Skills:

• Strong experience with infrastructure as code tools
• Expertise in operating ECS and running workloads on it

Technologies we use

• Infrastructure: MySQL, S3, Redis, Elasticsearch, RabbitMQ, Lambda, Docker, CloudFront, Terraform
• Languages: Python, Ruby, Typescript

Total Benefits: 

• Medical, dental and vision insurance through Blue Cross Blue Shield 
• Flexible PTO and scheduling
• 4% 401k match program (100% vested after 60 days of employment)
• Monthly internet stipend
• Employee Assistance Program: offers 6 visits with trained counselors per life incident 
• Yearly in-person events including our annual Summit and Roadshows
• Computer and equipment provided  
• Snapsheet SWAG and mailers 
• Tech-specific perks: L&D budgets, Hackathons, game hours, Lightning talks, productivity blocks, Summer Fridays, and more!

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply for jobs unless they meet every single qualification. At Snapsheet, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. 

Snapsheet is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need assistance or accommodations, please let us know by emailing [email protected]. 

Snapsheet is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. 

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