Senior Software Engineer / SRE (Observability Focus)

This is a remote position.

What You'll Do

• Support platform reliability, monitoring, and continuous improvement across internal systems.
  

• Work in Kubernetes-based environments, deploying, operating, and monitoring containerized applications.
  

• Build and maintain observability solutions, with a focus on DataDog (APM, metrics, logging, and tracing).
  

• Configure dashboards, alerts, and monitoring for microservices-based architectures.
  

• Integrate observability tools into AWS environments and CI/CD pipelines.
  

• Automate monitoring and operational tasks using scripting (Python preferred).
  

• Install and configure DataDog agents and integrations, managing API keys and secure configurations.
  

• Manage user roles and access controls within observability platforms.
  

• Lead maintenance efforts and platform improvements while proactively driving reliability, scalability, and performance.
  

What You'll Need

• Strong proficiency in Python, JavaScript (Node.js), or Java.
  

• Hands-on experience with API integrations (designing, consuming, and integrating).
  

• Strong experience working in Kubernetes environments (deployment, operations, and monitoring).
  

• Experience with DataDog (preferred) or similar tools (Prometheus, Grafana).
  

• Ability to configure dashboards, alerts, and APM (tracing, metrics, logging).
  

• Experience monitoring containerized and microservices architectures.
  

• Hands-on experience with AWS.
  

• Experience integrating observability tools into cloud environments.
  

• Experience integrating observability into CI/CD pipelines.
  

• Ability to automate monitoring and operational tasks using scripting (Python preferred).
  

• Experience owning and operating an internal engineering platform.
  

• Demonstrated ownership of reliability, scalability, and performance.
  

• Proven ability to proactively lead maintenance efforts and platform improvements (not just reactive support).
  

• Ability to work with JST time zone overlap.
  

• Familiarity with Go (Golang).
  

• Experience with additional observability tools such as New Relic, Dynatrace, Elastic, or Splunk Observability.
  

• Awareness or knowledge of IT security best practices as defined by ISO / SOC or similar standards.
  

• Be part of a remote-first organization where flexibility is embraced.
  

• Work and learn alongside talented engineers and technology leaders.
  

• Explore opportunities to learn and grow through technical and non-technical training programs.
  

• Gain global exposure by working on products with international teams and clients.
  

• Attend virtual and in-person international technology conferences to expand your knowledge and network.
  

• Exposure to working in an IT environment that adheres to rigorous security and compliance standards defined by ISO / SOC