Senior Software Engineer, Marketplace

Posted 9 Days Ago
Hiring Remotely in Canada, KS
Remote
5-7 Years Experience
eCommerce • Food • Retail • Software
Instacart is the leading grocery technology company in North America
The Role
Seeking a Senior Backend Engineer to enhance shopper experience and service quality in the grocery delivery industry. Responsibilities include backend system development, collaborative project leadership, mentorship, and continuous improvement. Work directly impacts critical systems and end-users.
Summary Generated by Built In

We're transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

OVERVIEW


ABOUT THE ROLE

As a Senior Backend or Fullstack Engineer within Instacart's Marketplace pillar, you will play a pivotal role in shaping the future of grocery delivery by innovating and enhancing backend systems that improve the shopper and customer experience. In this role, you will not only enhance existing systems but also identify and pursue new opportunities that drive significant improvements and strategic innovation. Your contributions will be crucial to the platform's success, affecting millions of end-users and shaping the future of our service in the ever-evolving grocery delivery landscape. Join us as we transform the grocery industry, one innovative project at a time.


ABOUT THE TEAM

Overview of the Marketplace teams that are currently hiring: 

  • Marketplace Logistics
    • The team is responsible for the intelligence and execution behind Instacart’s fulfillment system. The team optimizes a multi-sided marketplace to ensure customers get their orders on-time and in high quality, shoppers get efficient and fulfilling work, and retailers and consumer brands get reasonable business. The team tackles hard problems in a variety of spaces, such as matching, pricing, and geospatial, as well as foundational problems executing on a high throughput system with dynamic data.
  • Engagement team
    • The Shopper Engagement Team at Instacart is a dynamic, cross-functional group of engineers focused on merging technology and user insight to enhance shopper quality and fulfillment efficiency. Our work includes providing clear, actionable data to help shoppers understand optimal work times and locations, developing systems that enable effective work evaluation and maximized earnings, and creating incentives that promote top-shelf service and satisfaction. Operating within the broader Shopper organization, we play a crucial role in improving marketplace performance and ensuring the effectiveness of our shopper engagement strategies. 
    • We are seeking a Senior Backend Engineer with strong ownership and a passion for user-facing products.
  • Marketing Platform Tooling
    • The Marketing Platform Tooling team is dedicated to building and maintaining robust systems that empower Instacart’s marketing capabilities. Our primary focus is on the Targeting Platform and CRM Platform. Our Targeting Platform is designed to reach the right customers with the right content at the right time throughout Instacart. We focus on enhancing targeting accuracy through data ingestion and real-time data processing to maximize marketing ROI. The CRM Platform aims to enhance customer engagement and retention by providing powerful tools for customer relationship management across Instacart. We develop and integrate systems that enable personalized communication, effective campaign management, and detailed analytics, ensuring a seamless and impactful Marketing user experience. As a part of the Marketing Platform Tooling team, you will play a critical role in innovating and optimizing these platforms, driving significant improvements in our marketing strategies, and contributing to Instacart’s growth and success.
    • We are seeking a Senior Fullstack Engineer with strong ownership and a passion for building sustainable platforms, and Marketing-facing products.


ABOUT THE JOB

  • Architect, build, and maintain excellent backend applications with clean code.
  • Spearhead the development and roadmap of our Marketplace and logistics systems
  • Contribute to building out cutting-edge features as part of fulfillment logistics initiatives.
  • Envision new features and solutions that are inspired, considered, and forward thinking.
  • Own important pieces of the product that have high visibility both internally and externally.
  • Communicate and collaborate extensively across multiple teams and functions within the company to drive consensus, align goals, and achieve effective cross-functional outcomes.
  • Be empowered and responsible for planning, decision making, shipping, and maintaining your surface areas.


MINIMUM QUALIFICATIONS

  • 5+ years of backend development experience with a proven track record of success.
  • Expertise in backend languages, specifically Ruby or Python
  • Solid understanding of Rails or Pandas
  • Proven ability in rigorous unit testing and practical problem-solving.
  • Excellent communication and leadership skills, capable of collaborating and influencing cross-functional teams.
  • Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience.


PREFERRED QUALIFICATIONS

  • Experience working in Marketplace problems
  • Experience working with one or more of: geospatial and mapping problems, data pipelines or data processing, highly asynchronous systems
  • Experience with monitoring and observability tools like Datadog
  • Experience working with databases, especially PostgreSQL
  • Experience with front-end tech stacks, especially React

Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.

Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.

For Canadian based candidates, the base pay ranges for a successful candidate are listed below.

CAN

$162,000$180,000 CAD

What the Team is Saying

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The Company
HQ: San Francisco, CA
3,000 Employees
Hybrid Workplace
Year Founded: 2012

What We Do

Instacart, the leading grocery technology company in North America, works with grocers and retailers to transform how people shop. The company partners with more than 1,400 national, regional, and local retail banners to facilitate online shopping, delivery and pickup services from more than 80,000 stores across North America on the Instacart Marketplace.

Why Work With Us

We provide the ingredients & inspiration for you to shape the career that nourishes you. Our team is building innovative solutions to never-before-solved business, technical, logistical, service, and creative challenges. If you're ready to do the best work of your life, come join our table.

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Instacart Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

No matter where you choose to work-from our offices, from home, or a mix of both- Instacart employees have the same opportunities to grow their career

Typical time on-site: Flexible
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HQSan Francisco, CA
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