The Role
Develop and maintain resilient ServiceNow applications within banking technology standards and the SDLC. Responsibilities include requirements analysis, coding, integrations, workflow automation, source control, deployments, pull request reviews, code reviews, architecture discussions, stakeholder collaboration, troubleshooting, and compliance with risk, regulatory, and internal control standards.
Summary Generated by Built In
Overview:
Responsible at the advanced level for writing code and the team's technical requirements gathering. Independently completes work following banking technology standards and contributes to the overall stability and resiliency of banking technology within the Software Development Lifecycle (SDLC).
Primary Responsibilities:- Work independently and within the boundaries of the approved Software Development Lifecycle (SDLC) to process, design, and develop applications to solve business needs and minimize risks to the Bank by writing clean and resilient code.
- Regularly review pull requests, provide feedback, and execute on the change management of the request.
- Author organized, clean, efficient, and secure source code at an advanced level in a minimum of one programming language to be verified by a lead software engineer and apply knowledge of appropriate data structure and algorithms to solve business problems.
- Utilize source code management tools to manage and deploy code/ applications and ensure compliance with SDLC policies and support merge conflict resolution.
- Independently analyze and critique technical and business requirements to ensure completeness, accuracy, and feasibility.
- Collaborate, document, and communicate technical implementation details clearly and concisely with other teams on dependent requirements as needed.
- Conduct code reviews, providing constructive feedback on code quality and improvements to team members.
- Contribute to conversations with business or technical stakeholders and teams regarding the architecture of their applications.
- Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management.
- Promote an environment that supports a culture of belonging and reflects the M&T Bank brand.
- Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
- Complete other related duties as assigned.
No supervisory responsibilities.
Education and Experience Required:- Associate’s degree and a minimum of 5 years’ systems analysis and/ or application development work experience or Bachelor's degree and a minimum of 3 years’ systems analysis and/ or application development work experience. In lieu of degree, a combined minimum of 7 years’ education and/or relevant work experience, including a minimum of 3 years’ systems analysis and/or application development work experience
- Advanced proficiency in minimum of 1 relevant programming language.
- Extensive hands-on ServiceNow development experience across multiple modules and applications including FSO
- Strong experience building and maintaining REST API integrations
- Expertise in creating and managing ServiceNow Flows and workflow automation using Flow Designer
- Experience with Automated Test Framework (ATF) for testing and quality assurance
- Proficiency in using POSTMAN for API testing, troubleshooting, and validation
- Ability to collaborate with business and technical stakeholders to gather requirements and deliver effective solutions
- Strong problem-solving, debugging, and troubleshooting skills
- ServiceNow certifications
- Experience with App Publishing, CI/CD and GitLab
Skills Required
- Associate's degree and at least 5 years of systems analysis and/or application development experience
- Bachelor's degree and at least 3 years of systems analysis and/or application development experience
- In lieu of a degree, at least 7 years of combined education and relevant work experience, including at least 3 years of systems analysis and/or application development experience
- Advanced proficiency in at least one relevant programming language
- Extensive hands-on ServiceNow development experience across multiple modules and applications, including FSO
- Strong experience building and maintaining REST API integrations
- Expertise creating and managing ServiceNow Flows and workflow automation using Flow Designer
- Experience with Automated Test Framework for testing and quality assurance
- Proficiency using Postman for API testing, troubleshooting, and validation
- Ability to collaborate with business and technical stakeholders to gather requirements and deliver solutions
- Strong problem-solving, debugging, and troubleshooting skills
- ServiceNow certifications
- Experience with App Publishing, CI/CD, and GitLab
M&T Bank Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about M&T Bank and has not been reviewed or approved by M&T Bank.
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Retirement Support — Retirement benefits are positioned as a strong pillar, including a 401(k) match and the possibility of an additional employer contribution, plus access to an employee stock purchase plan.
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Leave & Time Off Breadth — Time-off offerings are framed as competitive, with a flexible PTO approach and paid volunteer time called out as a meaningful add-on to standard leave.
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Wellbeing & Lifestyle Benefits — Wellbeing support appears comparatively robust, highlighted by mental-health therapy/coaching sessions and broader wellness programming alongside community-oriented perks.
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The Company
What We Do
M&T Bank is a multi-state community-focused bank serving New York, Maryland, New Jersey, Pennsylvania, Delaware, Connecticut, Virginia, West Virginia and Washington, D.C. Founded in 1856, the company provides banking, investment, insurance and mortgage financial services to more than 3.6 million consumer, business and government clients.
