.jpg)
The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort, and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn't coming; it's here, and we need builders, innovators, and problem solvers to help us create it.
Who you areMetropolis is seeking a Senior Software Engineer to architect and build our AI agent swarm, orchestration pipelines, and developer tooling. In this role, you will solve complex distributed systems challenges at scale, make critical build-vs-buy decisions on rapidly-evolving AI infrastructure, and construct low-latency agent orchestration frameworks that enable product engineering teams to deploy autonomous workflows seamlessly supporting both SDLC and business process automation. Working alongside highly technical hypernerds who live and breathe performance optimization, model routing, reliability engineering, and agent protocols, you will collaborate across Application Engineering, Infrastructure, and Advanced Technologies to deliver remarkable, checkout-free real-world experiences.
What you'll do- Design and build production-grade agentic platform infrastructure, including harness, orchestration pipelines, tool-use abstractions, MCP integrations, and context/memory management systems.
- Architect high-throughput, low-latency LLM inference routing, caching strategies, and semantic search interfaces to optimize cost, performance, and token usage
- Establish robust evaluation, tracing, and observability frameworks (LLMOps/AIOps) to measure agent accuracy, monitor execution paths, and debug non-deterministic workflows
- Build developer tooling, agent SDKs, and CI/CD automation that empower product engineering teams to deploy autonomous AI agents safely and efficiently
- Implement enterprise-grade guardrails, rate-limiting, sandboxing, and security policies for model execution and tool access
- Make critical architectural choices regarding service boundaries, data consistency, multi-agent communication protocols, and overall system reliability
- Drive technical standards, evaluate emerging AI tooling, and mentor engineering peers on agentic architectural patterns
- 6+ years of backend software engineering experience with deep focus on distributed systems, platform infrastructure, and high-load production environments
- 2+ years of hands-on experience architecting and deploying agentic AI systems, LLM orchestration frameworks, or AI platform tooling
- Strong proficiency in Python or Java/TypeScript with production expertise in async concurrency, API design, and system performance tuning
- Production experience with modern agentic orchestration frameworks and protocols such as LangGraph, Anthropic MCP, Google ADK, AutoGen, A2A, or LlamaIndex
- Expertise in microservices architecture, container orchestration (Kubernetes), and cloud platforms (AWS)
- Observability and LLMOps expertise, including metrics, distributed tracing, structured logging, and debugging agent execution runs
- Database and data systems knowledge including relational databases, vector databases, event streaming (Kafka, SQS), and caching patterns
- Demonstrated experience leveraging AI-powered development tools such as Claude Code, GitHub Copilot, or similar agentic coding tools for enhanced productivity and context engineering
- Excellent technical communication with the ability to design and document complex AI architectures and collaborate across cross-functional team
- Advanced degree in Computer Science, Machine Learning, or related technical field
- Experience building customized agent harnesses, fine-tuning models, or implementing RLHF/RLAIF optimization loops
- Security compliance expertise regarding data privacy, prompt injection defenses, secrets management, and access controls for financial or mobility data
- Contributions to open-source agent frameworks, MCP servers, or technical writing on agentic system architectures
- Languages + Frameworks: TypeScript, React, Scala (principally), Java (limited)
- Datastores: MySQL, PostgreSQL, Snowflake
- Cloud: AWS
- Version control: Git & GitHub
- AI Tooling: Copilot on GitHub and Claude Code
- Observability: Datadog
4 Days in Office: Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week, fostering organic interactions that spark creativity and connection
When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $177,000.00 USD to $216,000.00 USD annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis' total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans, and more. #LI-LR1 #LI-Onsite
Metropolis may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting.
As part of this process, Metropolis retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.
Metropolis Technologies is an equal opportunity employer. We make all hiring decisions based on merit, qualifications, and business needs — without regard to race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, disability, veteran status, or any other protected characteristic under federal, state, or local law.
We are committed to providing a welcoming, accessible hiring experience. If you need a reasonable accommodation for any part of the application or interview process, please reach out to us at [email protected].
Skills Required
- 6+ years of backend software engineering experience with a deep focus on distributed systems and platform infrastructure
- Expert-level Java proficiency, including JVM performance, concurrency, and ecosystem tooling
- Production experience with microservices architecture, Kubernetes, and AWS
- Experience designing and implementing large-scale, high-availability distributed systems
- Production observability experience with metrics, logging, tracing, and alerting in high-load environments
- Knowledge of relational databases, event streaming with Kafka or SQS, caching strategies, and data consistency patterns
- Experience with AI-powered development tools such as Claude Code or GitHub Copilot, specifically context engineering
- Excellent technical communication and ability to design and document complex systems, lead technical discussions, and collaborate across teams
- Advanced degree in Computer Science, Engineering, or a related technical field
- Scala experience and security compliance expertise in authentication, authorization, secrets management, and regulatory compliance for financial transactions
- Experience scaling systems in high-growth environments
- Open source contributions or technical blog writing demonstrating distributed-systems expertise
- Performance optimization experience with profiling, benchmarking, and system tuning at hyperscale
Metropolis Technologies Compensation & Benefits Highlights
-
Healthcare Strength — Health insurance is advertised as subsidized for full-time and hourly employees, with dental, vision, and mental-health benefits also listed on employer profiles. This breadth indicates comprehensive coverage on paper.
-
Retirement Support — A 401(k) plan with a company match is publicly cited (4% on the careers page, with some listings noting up to 6%). This suggests meaningful employer support for retirement savings.
-
Leave & Time Off Breadth — PTO is presented as flexible or unlimited for some roles, along with paid holidays and double pay when working designated holidays. These elements point to generous time-off provisions.
Metropolis Technologies Insights
What We Do
Metropolis Technologies, Inc. is an artificial intelligence company whose computer vision platform enables checkout-free payment experiences for the real world. Its proprietary AI-driven technology reaches more than 50 million customers while reducing costs, increasing transparency and capturing additional revenue for real estate partners. Following its take-private acquisition of SP+, Metropolis is now the largest parking network in North America with more than 4,000 locations. To learn more about Metropolis, please visit www.metropolis.io.
Why Work With Us
We’re not your typical technology company. We’re world-class software and hardware engineers, we’re neighborhood urbanists and operators, we’re caring customer support specialists, we’re nerdy data scientists and machine learning engineers, we’re designers and architects… and many things in-between and beyond.
Gallery
Metropolis Technologies Offices
OnSite Workspace
Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week.
