Senior Software Engineer, Platform

Posted Yesterday
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Hiring Remotely in Office, Machaze, Manica, MOZ
Remote or Hybrid
Senior level
Fintech • Travel
The Role
Lead platform infrastructure, reliability, and developer experience. Architect and manage AWS and IaC (Terraform), build SRE practices (SLIs/SLOs, incident response, observability), improve CI/CD and internal developer tooling, oversee IT operations and security/compliance, and define the platform roadmap alongside engineering leadership.
Summary Generated by Built In

Hi! I’m Ivan 👋 Director of Platform & Infrastructure here at WeTravel. I joined WeTravel to help build a secure, reliable, and scalable IT environment as we grow. Our team’s mission is to empower every WeTravel employee with the tools and support they need to work efficiently, securely, and without friction — no matter where they are in the world.
About WeTravel

Think of the most incredible adventures imaginable: trekking to Machu Picchu, cycling through Tuscany, or going on a safari in Kenya. For years, the small businesses and local experts who run these trips have been stuck using messy spreadsheets, countless emails, and complicated payment methods.

WeTravel is changing that. We build the tools that empower any entrepreneur to launch and grow their own travel business. Our platform makes it simple for organizers to create beautiful trip proposals, securely process payments, and manage their customers, so they can focus on what they do best: creating amazing experiences.

This is one of the last great frontiers of travel to come online, and as the category leader, we are at the forefront of this change. Last year alone, our platform was trusted by 8,000 organizers to lead over a million travelers on adventures in 150+ countries. Now, we’re on an exciting journey to grow from powering $1B to $10B in travel experiences per year.

We believe that every trip, when done right, can be a force for good - and we’re building the engine to make more of that possible.

 

What’s the role

As a Senior Software Engineer of the platform team, you will own the infrastructure, reliability, and developer experience that underpin all of WeTravel’s product engineering. The team is currently a small, high-impact squad, transitioning into a mature function that delivers world-class availability, security, and operational excellence. Reporting to the Engineering Manager, you’ll contribute to the technical foundation for our next phase of growth.

What You’ll do day-to-day

  • Infrastructure & Cloud: Architect and manage our AWS environment for scalability, cost efficiency, and multi-region readiness. Drive Infrastructure-as-Code (Terraform) and modern cloud-native practices.

  • Reliability & SRE: Expand WeTravel’s a reliability program from the ground up, define the platform SLIs/SLOs, improve our incident response (incident.io) observability (Datadog, Sentry) capabilities, and lead the reduction of MTTR from hours to minutes.

  • Developer Experience: Build a world class developer experience with the internal platforms, CI/CD, and tooling that will multiply the impact of our product engineers. Champion "paved roads" over gatekeeping.

  • IT Operations: Oversee internal IT team and infrastructure, tooling, and access management to ensure the team has the secure, reliable systems they need to do their best work.

  • Technical Strategy: Partner with the Engineering Manager to define the platform roadmap.

How we work

  • We’re focused on the impact. We don’t subscribe to any one framework or execution ideology, and we adapt based on what’s impactful.

  • We’re using the latest hardware and constantly on the look out for better tools & ways to work

  • Stack: We’re using React/ReactNative/TypeScript + Ruby on Rails and Python Microservices on Kubernetes. We also use and love MongoDB, MySQL, Postgres, Snowflake and we’re working with the major LLM providers.

You should apply if you have
Basic qualifications:

  • 8+ years of hands-on experience with AWS, containerization, CI/CD, and Infrastructure-as-Code.

  • Proven track record of designing reliability programs (SLIs/SLOs, on-call, incident management) at scale.

  • Experience with security compliance frameworks (SOC 2, PCI-DSS) in a SaaS/fintech context.

  • Excellent communication skills, you translate infrastructure complexity into business impact for leadership.

  • Startup or scale-up mindset: pragmatic, hands-on when needed, bias toward action.

Preferred qualifications

  • Experience in a consumer facing industry

Why join us?

  • Direct impact on a product used by thousands of travel businesses worldwide.

  • Remote-friendly culture with teams across Amsterdam, Baku, and the US.


Benefits

  • Competitive salary

  • Generous "Time to Recharge" policy - enjoy unlimited paid time off to rest, recharge, and show up as your best self.

  • Work remotely for a maximum of 4 weeks per calendar year.

  • 2-week cross-functional onboarding program.

  • Cycle-to-work scheme (Swapfiets subscription) or commuting reimbursement.

  • Tuesday team lunches and after-work social events.

  • Beautiful office in central Amsterdam - rooftop garden and right by Rokin metro.

  • Extensive paid family leave.

  • Three paid volunteer days per year - take time to give back to causes you care about, on us.

  • Cutting-edge equipment and tools to set you up for success.

  • Join an international, travel-loving team with a passion for adventure and innovation.

Ready to build something meaningful? Apply now.

Equal Opportunities

WeTravel is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants from all backgrounds, experiences, and perspectives. If you're excited about this opportunity and believe you're a good fit, we encourage you to apply and join us in transforming the travel industry!

Skills Required

  • 8+ years hands-on experience with AWS, containerization, CI/CD, and Infrastructure-as-Code
  • Proven track record designing reliability programs (SLIs/SLOs, on-call, incident management) at scale
  • Experience with security compliance frameworks (SOC 2, PCI-DSS) in a SaaS/fintech context
  • Excellent communication skills; translate infrastructure complexity into business impact
  • Startup or scale-up mindset: pragmatic, hands-on, bias toward action
  • Experience in a consumer-facing industry
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The Company
HQ: San Francisco, CA
350 Employees
Year Founded: 2016

What We Do

Founded in 2016, WeTravel provides a complete booking and payments platform for multi-day and group travel companies of all sizes. We give your clients an easy booking experience while also helping you manage financials, payments to partners or your bank, registration information, and client communication all in one place. Headquartered in San Francisco, with our second hub in Amsterdam, our team is driven to continuously improve our technology; ensuring that our clients always have the best possible solutions at their fingertips. WeTravel is proud to work with thousands of multi-day travel companies from around the world, helping them convert their bookings faster and grow their business. With hundreds of millions in payments processed throughout our platform every year, let WeTravel be the right payment solution for your multi-day travel company. Reach out to us if you have you'd like to learn more: [email protected] Set up a demo here: https://product.wetravel.com/request-a-demo

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