Senior Software Engineer, Developer Experience (Platform Team)

Reposted 13 Days Ago
Be an Early Applicant
Hiring Remotely in Office, Machaze, Manica, MOZ
Remote or Hybrid
Senior level
Fintech • Travel
The Role
Lead platform infrastructure, reliability, and developer experience. Architect and manage AWS and IaC (Terraform), build SRE practices (SLIs/SLOs, incident response, observability), improve CI/CD and internal developer tooling, oversee IT operations and security/compliance, and define the platform roadmap alongside engineering leadership.
Summary Generated by Built In

Hi! I’m Ivan 👋 Director of Platform & Infrastructure here at WeTravel. I joined WeTravel to help build a secure, reliable, and scalable IT environment as we grow. Our team’s mission is to empower every WeTravel employee with the tools and support they need to work efficiently, securely, and without friction — no matter where they are in the world.
About WeTravel

Think of the most incredible adventures imaginable: trekking to Machu Picchu, cycling through Tuscany, or going on a safari in Kenya. For years, the small businesses and local experts who run these trips have been stuck using messy spreadsheets, countless emails, and complicated payment methods.

WeTravel is changing that. We build the tools that empower any entrepreneur to launch and grow their own travel business. Our platform makes it simple for organizers to create beautiful trip proposals, securely process payments, and manage their customers, so they can focus on what they do best: creating amazing experiences.

This is one of the last great frontiers of travel to come online, and as the category leader, we are at the forefront of this change. Last year alone, our platform was trusted by 8,000 organizers to lead over a million travelers on adventures in 150+ countries. Now, we’re on an exciting journey to grow from powering $1B to $10B in travel experiences per year.

We believe that every trip, when done right, can be a force for good - and we’re building the engine to make more of that possible.

 

What’s the role

As a Senior Software Engineer focused on Developer Experience, you'll help make it fast and easy for WeTravel engineers to build, test, deploy, and operate software.

You'll work on the internal platform and tooling used by our product engineering teams: CI/CD, developer environments, service tooling, deployment workflows, observability, and self-service infrastructure. Our goal is to remove unnecessary complexity from everyday development and provide paved roads that let engineers ship confidently without needing to understand every detail of the underlying infrastructure.

You'll be part of the Platform team, so this isn't a tooling-only role. You'll also contribute to our AWS and Kubernetes infrastructure, reliability, and operational improvements. But your primary customers are our engineers, and your primary focus will be making their development experience better.

What You’ll do day-to-day

  • Developer Experience & Internal Tooling: Build and improve the tools and workflows engineers use every day. Identify friction in the development lifecycle and turn it into practical tooling, automation, and platform improvements.

  • CI/CD & Developer Environments: Make it fast and reliable to build, test, and deploy software. Improve CI/CD pipelines, local development environments, test environments, and the path from writing code to running it in production.

  • Self-Service & Paved Roads: Build reusable workflows, service templates, and platform capabilities that allow product teams to solve common problems without depending on the Platform team. Reduce cognitive load while keeping the underlying systems flexible.

  • Reliability & Observability: Help engineers understand and operate their services in production. Improve observability, incident response, SLIs/SLOs, and the tooling that makes production issues easier to detect, debug, and resolve.

  • Infrastructure & Cloud: Contribute to the AWS, Kubernetes, and Terraform foundations behind our platform. Improve scalability, security, cost efficiency, and multi-region readiness while keeping infrastructure easy for product engineers to consume.

How we work

  • We’re focused on the impact. We don’t subscribe to any one framework or execution ideology, and we adapt based on what’s impactful.

  • We’re using the latest hardware and constantly on the look out for better tools & ways to work

  • Stack: We’re using React/ReactNative/TypeScript + Ruby on Rails, Go and Python Microservices on Kubernetes. We also use and love MongoDB, MySQL, Postgres, Snowflake and we’re working with the major LLM providers.

You should apply if you have
Basic qualifications:

  • 8+ years of software engineering experience, with a strong background in developer tooling, internal platforms, infrastructure, or related platform engineering.

  • 2+ years of hands-on experience in a Developer Experience (DevEx) team, building internal tooling, platforms, and workflows for software engineers.

  • Strong software engineering skills and experience building tools, services, automation, or platforms used by other engineers.

  • Deep experience with CI/CD, containers, Kubernetes, cloud infrastructure, and Infrastructure-as-Code such as Terraform.

  • A track record of identifying developer pain points and turning them into pragmatic tooling, automation, and self-service platform capabilities.

  • Good understanding of production reliability, observability, and incident response.

  • Excellent communication skills and a pragmatic, hands-on mindset with a bias toward action.

Preferred qualifications

  • Experience in a consumer facing industry

  • Experience building or operating an Internal Developer Platform, developer portal, service catalog, or similar developer tooling.

  • Experience with security and compliance requirements such as SOC 2 or PCI-DSS.


Why join us?

  • Direct impact on a product used by thousands of travel businesses worldwide.

  • Remote-friendly culture with teams across Amsterdam, Baku, and the US.


Benefits

  • Competitive salary

  • Generous "Time to Recharge" policy - enjoy unlimited paid time off to rest, recharge, and show up as your best self.

  • Work remotely for a maximum of 4 weeks per calendar year.

  • 2-week cross-functional onboarding program.

  • Cycle-to-work scheme (Swapfiets subscription) or commuting reimbursement.

  • Tuesday team lunches and after-work social events.

  • Beautiful office in central Amsterdam - rooftop garden and right by Rokin metro.

  • Extensive paid family leave.

  • Three paid volunteer days per year - take time to give back to causes you care about, on us.

  • Cutting-edge equipment and tools to set you up for success.

  • Join an international, travel-loving team with a passion for adventure and innovation.

Ready to build something meaningful? Apply now.

Equal Opportunities

WeTravel is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants from all backgrounds, experiences, and perspectives. If you're excited about this opportunity and believe you're a good fit, we encourage you to apply and join us in transforming the travel industry!

Skills Required

  • 8+ years hands-on experience with AWS, containerization, CI/CD, and Infrastructure-as-Code
  • Proven track record designing reliability programs (SLIs/SLOs, on-call, incident management) at scale
  • Experience with security compliance frameworks (SOC 2, PCI-DSS) in a SaaS/fintech context
  • Excellent communication skills; translate infrastructure complexity into business impact
  • Startup or scale-up mindset: pragmatic, hands-on, bias toward action
  • Experience in a consumer-facing industry
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The Company
HQ: San Francisco, CA
350 Employees
Year Founded: 2016

What We Do

Founded in 2016, WeTravel provides a complete booking and payments platform for multi-day and group travel companies of all sizes. We give your clients an easy booking experience while also helping you manage financials, payments to partners or your bank, registration information, and client communication all in one place. Headquartered in San Francisco, with our second hub in Amsterdam, our team is driven to continuously improve our technology; ensuring that our clients always have the best possible solutions at their fingertips. WeTravel is proud to work with thousands of multi-day travel companies from around the world, helping them convert their bookings faster and grow their business. With hundreds of millions in payments processed throughout our platform every year, let WeTravel be the right payment solution for your multi-day travel company. Reach out to us if you have you'd like to learn more: [email protected] Set up a demo here: https://product.wetravel.com/request-a-demo

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