Senior Software Engineer, Platform

Timely is your home for secondary master scheduling featuring AI optimization and support from a team of educators who know and have lived scheduling. Not only does Timely save time and headache, it unlocks resources so district and charter leaders can build a schedule that drives staffing and budget efficiencies.

We founded Timely to build the tool we wish we'd had when we were in schools -- hoping to save school leaders hundreds of hours of wasted time while allowing district leaders to enable their academic, budget and staffing priorities. Our solution addresses the needs of school-based employees who toil away building schedules and central office employees who need visibility into them.

After completing a successful pilot during the 2022-23 school year, we have scaled our impact across the country. Through a lean approach, we've achieved impressive growth - 8.0x and 3.6x ARR increases in consecutive years - with extraordinary renewal rates (95% logo retention, 96% gross revenue retention). Today, Timely is serving schools across 14 states and Washington D.C. This growth has been driven by our strong product-market fit, deep understanding of education, and commitment to customer success.

This role is a Senior Software Engineer position with a strong focus on platform and infrastructure development. You and your team will own outcomes around stability, quality, maintainability, and speed of development for the Timely technical platform, encompassing infrastructure, tooling, development patterns, and critical shared libraries or components. In addition to identifying and delivering on projects that have the highest benefit for engineering team productivity and quality, you will help to up-level and onboard the entire team to best practices and establish a strong technology culture at Timely. 

• Identify, prioritize, design and deliver technical platform solutions spanning areas like cloud infrastructure, test infrastructure & patterns, shared product libraries, security practices, authentication platform and CI/CD tooling. 

• Engage with engineering stakeholders to understand pain points and opportunities to enable Timely to deliver value quickly while maintaining quality. 

• Drive the investigation and decisioning on key technology decisions impacting how Timely builds and maintains software. 

• Own production availability by implementing observability and recovery practices for Timely applications while providing periodic on-call support. 

• Uplevel the Timely engineering team on platform technologies and engineering patterns by maintaining documentation, presenting in different venues, providing cross-team design/code reviews, and mentoring team members. 

• Own the delivery of critical projects by defining scope, creating tickets, and managing delivery timelines. 

• Mentor and support junior engineers, promoting a culture of collaboration, knowledge-sharing, and continuous improvement.

• 3-5+ years of experience in infrastructure and platform engineering and comfort with the following (or equivalent) technologies: AWS, Terraform, MongoDB, Python, CI/CD via Github Actions. 

• Ability to design and develop solutions full-stack to deliver value for the engineering team and wider business, including in the Frontend when necessary. 

• Strong communication and collaboration skills, especially in cross-functional environments.

• Commitment to continuous improvement: seeking out and welcoming code reviews, pairing, and collaborative problem-solving.

• Experience working in agile environments and familiarity with testing frameworks (e.g., Jest, Pytest).

• Experience and comfort operating in a fast startup environment and all that entails: strong ownership, self direction, prompt delivery of value to the customer & learnings for the business. 

• Prior experience in EdTech is a plus but not required. 

• Fully remote role with a preference for candidates based in NY or Boston.

• Work with an exceptional team tackling meaningful challenges in education.

• Be part of a growing, financially healthy company with a proven product.

• Enjoy comprehensive benefits, including health, dental, vision and life insurance, unlimited PTO, and professional development opportunities including free access to online learning programs