Senior Software Engineer, Payments & Billing

Posted Yesterday
Hiring Remotely in United States
Remote
137K-160K Annually
Senior level
Automotive • Insurance • Machine Learning • Mobile • Software
Simplifying the everyday services people need.
The Role
Develop, test, deploy, and support resilient software solutions for Root’s payments and billing product domain. Collaborate with engineers and stakeholders to understand customer problems, communicate technical work, improve code and processes, and resolve production incidents affecting customers. The role requires software engineering experience, Ruby on Rails or equivalent expertise, and familiarity with React or React Native.
Summary Generated by Built In

Root was founded on the belief that car insurance is broken, and we set out to change it. We’re harnessing the power of technology to revolutionize this archaic, complicated industry. Using machine learning and mobile telematic platforms, we’ve built one of the most innovative insurtech companies in the world.


The Opportunity

We are looking for a Software Engineer to join engineering at Root. In this role, you will work closely with peers on a team within a product domain (e.g. Pricing, Underwriting, Claims, etc). You’ll play a key role in solving customer and business problems in collaboration with your teammates.


Salary Range:  $136,500 - $160,000 (Eligible for competitive bonus and equity offering)
Root is a “work where it works best” company. Meaning we will support you working in whatever location that works best for you across the US. We will continue to have our headquarters in Columbus, Ohio.


How You Will Make an Impact

  • Write, test, and deploy software solutions that are accurate and resilient
  • Actively seek to understand the customer’s problem to ensure you are developing effective solutions
  • Collaborate closely with supportive teammates to share and improve your work
  • Clearly communicate and document your work to help others learn
  • Support your systems in production resolving incidents and issues that affect our customers
  • Increase the effectiveness of your team by suggesting code and process improvements


What You Will Need to Succeed

  • 4+ years as a software engineer
  • Experience in Ruby on Rails or equivalent
  • Familiarity with React/React Native or equivalents
  • An eagerness to work closely with your team in a collaborative environment
  • Curiosity in clearly defining the customer problem that needs to be solved
  • Excellent communication skills both with engineering colleagues and team stakeholders


As part of Root's interview process, we kindly ask that all candidates be on camera for virtual interviews. This helps us create a more personal and engaging experience for both you and our interviewers. Being on camera is a standard requirement for our process and part of how we assess fit and communication style, so we do require it to move forward with any applicant's candidacy. If you have any concerns, feel free to let us know once you are contacted. We’re happy to talk it through.

Please see our Privacy Notice available HERE for more information on how we process your personal data.


Consistent with the Americans with Disabilities Act (ADA) and the Civil Rights Act of 1964, it is the policy of Root to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for Root. The policy regarding requests for reasonable accommodation applies to all aspects of the hiring process. If reasonable accommodation is needed, please contact [email protected].

Skills Required

  • 4+ years of experience as a software engineer
  • Experience with Ruby on Rails or an equivalent technology
  • Familiarity with React, React Native, or equivalent technologies
  • Ability to collaborate closely with teammates
  • Curiosity and ability to clearly define customer problems
  • Excellent communication skills with engineering colleagues and stakeholders

Root Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Root and has not been reviewed or approved by Root.

  • Leave & Time Off Breadth — Flexible paid time off—often described as permissive or unlimited—and paid holidays are prominent parts of the package. Time off is frequently positioned as a strong element of the offering.
  • Retirement Support — A 401(k) plan is offered, with a company contribution or match noted after eligibility is met. Retirement offerings are presented as a dependable component of total rewards.
  • Parental & Family Support — Paid parental leave is explicitly included and promoted alongside flexible PTO. Family-oriented leave stands out as a meaningful benefit within the overall program.

Root Insights

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The Company
HQ: Columbus, OH
750 Employees
Year Founded: 2015

What We Do

At Root, we’re doing things differently. We’re reimagining the services people need so that they serve them better. And we’re doing it by using data, technology, and rapid innovation to create products and experiences that are fair, easy, personal, and affordable. We’ve partnered with Carvana in a partnership that brings an industry-leading, seamless insurance process to the online car buying experience. The launch of Carvana Insurance Built with Root delivers an elevated customer experience made possible through a deep integration that pre-fills key customer information so that a customer can skip data entry and jump directly to evaluating quotes and customizing coverage. This fully embedded product experience—from quote to payment—happens entirely within the Carvana checkout process. Teams from both Carvana and Root have worked for months to build this bold technology platform. An early iteration involved 24 screens in the customer experience flow—that experience is now just three straightforward steps.

Why Work With Us

Our success is because of the hard work, ingenuity, and exceptional performance of our team. People come to Root because they know they can make an impact in their role, the company, and the industry. We’re passionate and curious self-starters, building a top-notch customer experience. Sound like something you’d like to be a part of?

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