Senior Software Engineer, Network Tools

Company Description

Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.

Zayo Group Holdings, Inc. provides communications infrastructure solutions, including fiber and bandwidth connectivity, colocation and cloud infrastructure to the world’s leading businesses. Customers include wireless and wireline carriers, media and content companies, cloud providers, finance and professional services and other large enterprises.

Do you dream of IP addresses and want to build tools for the networks that power the future? Are you passionate about automating repetitive tasks for users and delighting them with easy buttons? If so, then we want you on our team! We're looking for a talented Senior Software Engineer to join our growing Network Automation team. In this role, you'll be a key player in building, scaling, and automating the next generation of our network tooling infrastructure.

Responsibilities:

• Design, build, and maintain innovative tools and solutions to meet evolving business needs. This could be something as simple as developing a Mustache email template library for streamlined responses, or as complex as ML tools for automated troubleshooting

• Leverage open source automation tools and scripting languages in commercial tools (e.g., Python, Ansible, ServiceNow, Salesforce, etc) to streamline NOC information gathering, internal communication, and communication with customers

• Contribute to solving complex technical and process problems, such as mass customer communication, automating responses to trouble tickets, and injecting enrichment information into trouble tickets

• Refactor and consolidate existing tools to be a cohesive suite of tools that improve ease of use and reduce swivel-chairing to get the job done

• Collaborate with cross-functional teams (DevOps, Security, SRE) to ensure security and optimal application performance

• Own new features through the project lifecycle, working collaboratively with a team of software developers to ensure timely delivery of high-quality software solutions

• Stay up-to-date on emerging network technologies and best practices, becoming the beacon for best practices and efficient processes through the organization

Qualifications:

• Requires US citizenship.

• Bachelor's degree in Computer Science, Networking, or a related field (or equivalent experience)

• Minimum of seven (7) years of experience with network automation tools and scripting languages (Python, Ansible, Terraform)

• Experience working with various databases such as Postgres, MySQL, MongoDB, and Oracle

• Understanding of network protocols (TCP/IP, BGP, OSPF, etc.) and routing/switching technologies

• Experience in both building and integrating with RESTful APIs

• Experience with async processing and message bus communications (RabbitMQ, Kafka)

• Experience creating and executing automated software testing

• Strong abilities on the Linux command line, working with various flavors of Linux and Docker/Kubernetes

• Strong understanding of applied statistics and the ability to code systems that identify outlier behavior in large systems.

• Previous experience delivering, maintaining and promoting a production software product

• Excellent communication, collaboration skills, and experience using a variety of remote collaboration tools including Jira, Confluence, Google Suite, Zoom, etc

• Experience using Git for code management, review and deployment

• A passion for tackling complex problems and combining technical and process solutions

Bonus Points if you have:

• Experience working with various vendor APIs (or netconf) including Nokia, Juniper, Fujitsu, Infinera, Cisco, and Ciena.

• Experience with various network orchestration platform such as Ciena Blue Planet, Cisco NSO, or others.

• Experience with monitoring platforms such as SevOne, Assure1, and Nagios.

• Experience with Perl.

• Certifications such as CCNA, JNCIP, or other networking certifications.

Base Salary Range: $95,800 - $136,900 USD/annually, commensurate with experience.

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Benefits, Rewards & Wellness

• Excellent Health, Dental & Vision Insurance

• Retirement 401(k) Savings Plan

• Fitness membership discounts

• Generous paid time off policy including paid parental leave

Zayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.