Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.
Join our team, and help us shape the future of anime!
As a Senior Software Engineer within the Infrastructure team, you are a key person in managing and scaling the systems and services that power our streaming platform with a focus on our edge services and networking technologies. Your expertise enables you to take on complex challenges independently and create scalable solutions that meet our customers' needs. You will work with other members of Infrastructure Engineering and delivery teams to lead projects, driving them forward to completion and ensuring that the platform processes and best practices are being followed. In close collaboration with other engineers, you will be responsible for ensuring our traffic management and cloud networking architecture are secure, fast, and reliable. You are expected to take initiatives to improve what we do overall, introduce new technologies and processes when it is needed and share knowledge across teams. You will report to the Senior Manager, Infrastructure Engineering.
About YouYou have an in-depth understanding of cloud networking, software, and DevOps methodologies, automation, and infrastructure as code. Your experience in designing, building, and scaling high availability systems shows your commitment to operational excellence. You excel in a collaborative environment and can work well with your teammates, providing a good example to other engineers to achieve high quality and standards in everything they do.
Requirements:
- At least a Bachelor's degree in software engineering, computer science, information technology, information systems, or similar.
- 8+ years of experience working in production-level environments with at least 5 years directly engineering edge infrastructure and networks as a DevOps/SRE
- Proficient in AWS cloud technologies, coupled with Infrastructure as Code (IaC) such as Pulumi and Terraform
- Proven experience managing global traffic via Cloudflare or other traffic manager, including DNS, CDN, and intelligent load balancing to optimize application performance
- Demonstrated ability to secure cloud-native environments using Cloudflare’s suite of tools, specially WAF, DDos mitigation, and Zero Trust access polices.
- Able to proactively analyze Cloudflare traffic patterns and metrics to rapidly troubleshoot global delivery failures, caching conflicts, and origin-to-edge connectivity bottlenecks
- Proven experience architecting and automating secure, scalable cloud networks, including VPCs, subnets and routing
- Demonstrated ability to implement robust load balancing, DNS strategies, and granular access controls to ensure secure, performant cloud-native communication
- Able to investigate and resolve complex cloud connectivity issues, leveraging logs and metrics to remediate latency, routing anomalies, and packet loss in high-traffic environments.
- Experience in GitOps practices and CI/CD.
- Experience managing Linux based infrastructure.
- Experience with CDN and caching technologies including AWS CloudFront.
- Experience working with and guiding Software Engineers in production best practices, sharing knowledge across teams and teammates.
- Experience in at least two or more programming languages
- Able to accommodate periodic off-hour meetings with the international team members.
- Excellent communication skills and ability to collaborate with stakeholders.
- Participate in an on-call and developer support rotations.
- Knowledge of streaming video delivery, video encoding workflows, video origin architecture, and issues of scale for video delivery.
- Proficiency in TypeScript
- Familiarity with big data and payments domain.
- Understand security concepts such as cryptography, authentication, authorization, and security protocols.
- Familiarity with Datadog
- Familiarity with GitHub Actions
At Crunchyroll, our Core Infrastructure Engineering team forms the foundation on which our services are built and directly influence our customer experience and the velocity of our engineers. Our team focus is to ensure that our developers are enabled, self-service, that everything about our infrastructure is automated and that our services are highly reliable and scalable.
Why you will love working at CrunchyrollIn addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:
- Receive a great compensation package including salary plus performance bonus earning potential, paid annually.
- Flexible time off policies allowing you to take the time you need to be your whole self.
- Generous medical, dental, vision, STD, LTD, and life insurance
- Health Saving Account HSA program
- Health care and dependent care FSA
- 401(k) plan, with employer match
- Employer paid commuter benefit
- Support program for new parents
- Pet insurance and some of our offices are pet friendly!
#LifeAtCrunchyroll #LI-Hybrid
We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value
Courage. We believe that when we overcome fear, we enable our best selves.
Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.
- Kaizen. We have a growth mindset committed to constant forward progress.
Service. We serve our community with humility, enabling joy and belonging for others.
Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.
We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.
Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs
Please refer to our Candidate Privacy Policy for more information about how we process your personal information, and your data protection rights: https://tbcdn.talentbrew.com/company/22978/v1_0/docs/spe-jobs-privacy-policy-update-for-crpa-dec-21-22.pdf
Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.
Skills Required
- Bachelor's degree in software engineering, computer science, information technology, information systems, or a similar field
- 8+ years of experience working in production-level environments
- At least 5 years directly engineering edge infrastructure and networks as a DevOps or SRE
- Proficiency in AWS cloud technologies
- Experience with Infrastructure as Code, including Pulumi and Terraform
- Experience managing global traffic with Cloudflare or another traffic manager, including DNS, CDN, and intelligent load balancing
- Experience securing cloud-native environments using WAF, DDoS mitigation, and Zero Trust access policies
- Ability to analyze traffic patterns and metrics and troubleshoot global delivery failures, caching conflicts, and origin-to-edge connectivity bottlenecks
- Experience architecting and automating secure, scalable cloud networks, including VPCs, subnets, and routing
- Experience implementing load balancing, DNS strategies, and granular access controls
- Ability to resolve complex cloud connectivity issues involving latency, routing anomalies, and packet loss
- Experience with GitOps practices and CI/CD
- Experience managing Linux-based infrastructure
- Experience with CDN and caching technologies, including AWS CloudFront
- Experience guiding software engineers in production best practices
- Experience with at least two programming languages
- Ability to accommodate periodic off-hour meetings with international team members
- Excellent communication and stakeholder collaboration skills
- Ability to participate in on-call and developer support rotations
- Knowledge of streaming video delivery, video encoding workflows, video origin architecture, and video delivery at scale
- Proficiency in TypeScript
- Familiarity with big data and payments domains
- Understanding of cryptography, authentication, authorization, and security protocols
- Familiarity with Datadog
- Familiarity with GitHub Actions
What the Team is Saying
Crunchyroll Compensation & Benefits Highlights
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Healthcare Strength — Healthcare is described as fully covered in the U.S., with dental and vision plus HSA/FSA options, and access to Sony Pictures’ comprehensive medical programs and resources. Family-building and caregiving supports such as fertility coverage and backup care are also documented in Sony’s benefits materials.
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Retirement Support — Retirement support includes a 401(k) plan administered via Sony with an employer match and documented first‑day eligibility/enrollment timelines. Plan guides and SPDs are accessible through the Sony benefits hub.
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Leave & Time Off Breadth — Time away is framed around Flexible Time Off in U.S. roles alongside paid parental leave. Additional paid leave types and hybrid work practices are referenced across public materials and listings.
Crunchyroll Insights
What We Do
At Crunchyroll, we deliver what anime fans love—anytime, anywhere. With the world’s largest anime streaming library, we connect fans to the stories, characters, and creators they love. But Crunchyroll is more than just a destination to watch anime—it's a global ecosystem where anime lives and breathes beyond the screen. From streaming and theatrical releases to merch, games, news, events, and music, we offer fans immersive experiences that celebrate anime culture in all its forms. Headquartered in the U.S. with teams and reach across the globe, Crunchyroll is an independently operated joint venture between Sony Pictures Entertainment and Aniplex of Japan. This unique partnership gives us the power to scale globally while staying rooted in anime’s cultural origins, ensuring authenticity and access for fans everywhere. We believe anime is more than entertainment—it’s a way of life. And we’re here to champion that passion every day.
Why Work With Us
We take the People Experience seriously here at Crunchyroll. Join a diverse team of talented, ambitious people who treat each other well and believe that how we win is just as important as winning.
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Crunchyroll Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Three in-person days per week. Tuesdays, Wednesdays, and Thursdays are the company-wide days for ALL team members to be in the office, and individuals may choose to come in more if they please.
