Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Primary Responsibilities:
- Partner with business stakeholders to elicit requirements and translate functional and non-functional needs into scalable Salesforce technical designs and solution blueprints
- Design and develop custom solutions using Apex (classes, triggers, batch, queueable, and schedulable Apex), Lightning Web Components, Aura, and Visualforce, following governor limit and bulkification best practices
- Automate business processes using Flow Builder (record-triggered and screen flows) and Approval Processes, alongside declarative configuration - custom objects, fields, validation rules, page layouts, and sharing rules
- Build and maintain integrations between Salesforce and external systems using REST/SOAP APIs, Bulk API, Platform Events, and middleware such as MuleSoft or Boomi, supporting both real-time and batch data synchronization
- Configure secure authentication and access using OAuth 2.0 (Web Server, JWT Bearer, and Username-Password flows), Named Credentials, Connected Apps, and SSO/Auth Providers
- Implement the Salesforce security model - profiles, permission sets, role hierarchy, field-level security, and sharing rules - in line with platform security review standards
- Manage deployments and release cycles using SFDX, Git, and CI/CD pipelines (Gearset, Copado, or Jenkins), including sandbox strategy and environment management across Dev, QA, UAT, and Production
- Conduct code reviews, write Apex test classes to maintain high code coverage, and enforce coding and design standards across the development team
- Mentor junior and mid-level developers, contribute to sprint planning and technical estimation, and help remove delivery blockers
- Participate in client-facing technical discussions and solution walkthroughs, representing the development team
- Document technical designs, integration specifications, data and process flow diagrams, and release notes per delivery standards
- Stay current with Salesforce releases and emerging platform capabilities, including Data Cloud, Einstein, and Flow enhancements
- Comply with all applicable Company policies, procedures, and business directives, changes including those relating to work location, team assignments, work schedules, and flexible work arrangements
Required Qualifications:
- Graduate degree or equivalent experience
- 7+ years of overall experience in Software Development
- 5+ years of relevant Salesforce Experience
- 2+ years of experience in lightening/LWC
- 2+ years of experience as a technical lead
- Good understanding of Sales, Service & Community Clouds
- Good understanding of SFDC object and able to defining custom objects
- Apex, LWC, Flows, Triggers, Process Builder, Approval Process, Reports, Dash Boards, Integration (SOAP & REST), Sharing and Security Models
- Proven solid analytical and problem-solving skills
- Requirement elicitation
Preferred Qualification:
- Knowledge of Salesforce Einstein and GPT
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Skills Required
- Graduate degree or equivalent experience
- 7+ years of overall software development experience
- 5+ years of relevant Salesforce experience
- 2+ years of Lightning or LWC experience
- 2+ years of experience as a technical lead
- Understanding of Sales, Service, and Community Clouds
- Understanding of Salesforce objects and ability to define custom objects
- Experience with Apex, LWC, Flows, Triggers, Process Builder, Approval Processes, Reports, Dashboards, SOAP and REST integrations, sharing, and security models
- Solid analytical and problem-solving skills
- Requirement elicitation experience
- Knowledge of Salesforce Einstein and GPT
Optum Compensation & Benefits Highlights
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Leave & Time Off Breadth — Paid time off is often regarded as generous, with meaningful accrual and flexibility to use it. While practices can vary by team, the overall time-off offering stands out as a relative strength.
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Retirement Support — A 401(k) plan with employer matching is available and generally well-regarded for supporting long-term savings. It remains valuable, though candidates should verify the current match formula.
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Parental & Family Support — Programs such as parental leave, family medical leave, and adoption assistance are included as notable elements of the total rewards package. These resources can meaningfully support work-life balance when applicable to the role and location.
Optum Insights
What We Do
Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.
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Optum Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Optum has three workplace models that balance the needs of the business and the responsibilities of each role. These models, core on‑site (5 days/week), hybrid (4 days/week) and telecommute or fully remote, vary by country, role and location.