Senior Software Engineer - Gen AI

• You are passionate about transforming customer experiences through AI

• We are world leaders in AI ambition and are shape the future of banking

• Together, we will build the Future of Relationship Management

Do work that matters

As part of Business Banking Technology, you’ll be at the forefront of innovation, working with emerging technologies to support CommBank’s strategy through world-class engineering capability.

See yourself in the team

As part of the Customer Relationship Workbench Crew our mission to deliver the next generation of AI-powered CRM experiences and orchestrate banker journeys that empower our people to focus on what matters most: meaningful, value-enhancing customer interactions.

In this role

As a Senior Software Engineer, you will be working alongside CommBank’s global engineering community to use AI assisted tools and capabilities to build business banking functionality. Here you will be building features that are data-driven and customer-centric, fostering that culture within the Group.

Key responsibilities also include but not limited to:

• Experimenting with emerging AI assisted engineering tools and cloud services, providing feedback and insights from real world testing

• Building solutions to meet the highest possible quality standards while simultaneously balancing security, performance, availability, and maintainability concerns

• Collaborating with the team to tackle complex technical problems, contributing to design and implementation to ensure quality engineering outcomes

• Delivering robust and reusable solutions that integrate seamlessly into other teams’ workflows and products

• Actively participating in code reviews, maintain high quality code bases and assist in documentation for knowledge sharing

• Work on cross-functional projects, ensuring alignment and addressing inter-dependencies

We are interested in hearing from people who have:

• Demonstrable experience in designing and implementing scalable, maintainable and reliable software solutions

• Working knowledge of AI/ML and Gen AI applications and how they can enhance software engineering processes to improve productivity

• Experience in developing applications using .NET framework, JavaScript frameworks (Next JS), APIs and databases such as Aurora is highly desirable

• Exposure building RAGs using LlamaIndex, LangChain, or similar frameworks. 

• Exposure building Agentic AI systems using AutoGen, SemanticKernel, Pydantic, or similar frameworks is preferred

• Proficiency in one or more programming languages (e.g., Python, TypeScript or C#) and experience developing microservices architecture on cloud platforms (AWS & Azure)

• A keen interest in researching new AI tooling and you are a daily user of AI coding assistants such as Cursor, Continue, GitHub CoPilot, Aider, Cline, etc. 

• Knowledge or exposure in Anthropic Claude, Llama, LiteLLM, Cursor, windsurf / Codeium, VO Vercel, Continue, Aider, Cline, Langchain, Langgraph, Hugging Face will be highly desirable

• Demonstrated ability to collaborate with stakeholders to solve business-critical problems

Working with us:

Whether you’re passionate about customer service, driven by data, or called by creativity, a career here is for you. At CommBank, we advocate and facilitate a culture of inclusion and respect, celebrating all cultures, abilities, genders, expressions of gender and sexual orientation. Read more about our commitment to inclusion and diversity on our careers website.

Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. We are working hard to recruit people who represent the diversity of our customers and our society. If you're excited about this opportunity but you don't meet every single requirement, or your experience doesn't align perfectly, we still want to encourage you to send in your application. You may just be the perfect candidate for this opportunity or another within CommBank.

At CommBank we will inspire you with work that makes a difference, surround you with talented people that respect and value each other, and empower you to grow professionally and personally. Most of all, making a positive impact for customers, communities and each other is part of our every day.

We’re determined to make a real difference for Australia’s first peoples. We encourage all interested applicants to apply. If you’re already part of the Commonwealth Bank Group (including BankWest), you’ll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.

APPLY NOW to do your best work and live your best life with us