Senior Software Engineer - Full Stack

Reposted 18 Days Ago
7 Locations
In-Office or Remote
215K-290K Annually
Senior level
Artificial Intelligence • Information Technology • Software
The Role
As a Senior Full-Stack Engineer at Retell AI, you'll develop scalable systems and intuitive interfaces, bridging backend integrations with frontend experiences, focusing on voice automation solutions.
Summary Generated by Built In
ABOUT RETELL AI

Retell AI is using the first principles to reimagine the call center with cutting edge voice AI.

Since launching 18 months ago, thousands of companies now utilize Retell’s AI voice agents to handle sales, support, and logistics calls that once required large teams of human agents. Backed by Y Combinator, Alt Capital, and other leading investors, we have scaled to $36M ARR with a team of 20 people, up from $5M at the start of 2025.

In 2026, We are expanding our vision to build a CX platform of the AI era where the entire contact center is reimagined as a team of AI employees. We are moving beyond mechanical automation that relies on human finetuning to instead transform core functions into intelligent, opinionated AI roles. Frontline agents, QA analysts, and managers now operate as distinct digital workers that serve as the new interface for customer experience. They execute, monitor, and improve continuously to create a system where software behaves like an organization.

We’re scaling fast, and we’re looking for bold, ambitious people to help us build the gold standard for voice automation. If you want to work on deeply technical challenges, move fast, and make an outsized impact at one of the fastest-growing Voice AI startups in the world, you’ll love it here.

Let’s build the future together.

  • We’re a top 50 AI app in a16z list: https://tinyurl.com/5853dt2x

  • #4 on Brex's Fast-Growing Software Vendors of 2025: https://www.brex.com/journal/brex-benchmark-december-2025

  • We're also one of the top ranking startups on: https://leanaileaderboard.com/

ABOUT THE ROLE

As a Senior Full-Stack Engineer, you’ll shape the heart of Retell AI’s voice automation platform, building scalable systems and intuitive interfaces that power millions of AI-driven conversations. You’ll work across the stack—leveraging React, TypeScript, and Node.js—to deliver fast, beautiful, and reliable solutions. Collaborating closely with the founding team, you’ll bridge backend architecture (like prompt orchestration and telephony integrations) with frontend experiences (such as dashboards and analytics tools), ensuring seamless customer onboarding and impactful user experiences. This high-impact role offers rapid feedback loops, customer collaboration, and the opportunity to define a category-leading product that transforms global communication.

KEY RESPONSIBILITIES
  • Develop core features like prompt orchestration, dashboards, analytics, and telephony integrations.

  • Build scalable full-stack systems, from polished UIs to robust APIs and DevOps workflows.

  • Lead projects from architecture to production, owning coding, deployment, and iteration.

  • Create intuitive interfaces and APIs, enabling customers to activate in hours.

  • Support customer onboarding, debug issues, and turn feedback into product enhancements.

YOU MIGHT THRIVE IF
  • Have 2+ years of full-stack experience with React, TypeScript, Node.js, or Python.

  • Hold a degree in CS, CE, or equivalent practical experience.

  • Take ownership like a founder, proactively solving problems across the stack.

  • Thrive in fast-paced settings, quickly adapting to new tools and challenges.

  • Communicate clearly, collaborating effectively in small, dynamic teams.

JOB DETAILS
  • Cash: 215k - 290k

  • Equity: Offers Equity

  • Location: Redwood City, CA, US

  • US Visas: Retell AI is open to sponsoring work authorization for qualified candidates, including H1B/H-1B, TN, L-1, E-3, F-1 (OPT/CPT), and O-1 visas.

OTHER BENEFITS
  • 100% coverage for medical, dental, and vision insurance

  • $70/day DoorDash credit for unlimited breakfast, lunch, dinner, and snacks

  • $200/month wellness reimbursement (gym, fitness classes, etc.)

  • $300/month commuter reimbursement (gas, Caltrain, etc.)

  • $75/month phone bill reimbursement

  • $50/month internet reimbursement

COMPENSATION PHILOSOPHY
  • Best Offer Upfront: Choose from three cash-equity balance options; no negotiation needed.

  • Top 1% Talent: Above-market pay (top 5 percentile) to attract exceptional builders.

  • High Ownership: Small teams, >$1M revenue/employee, and significant equity.

  • Performance-Based: Offers tied to interview performance, not experience or past salaries.


INTERVIEW PROCESS
  1. Online Assessment (1.5 Hours): Coding questions on practical problem-solving (7 days to complete).

  2. Intro Call (15-20min): Connect with our Founding Recruiter to get a deeper look at the team and the work you'd be doing.

  3. Technical Phone Interview (45 min): Practical coding session focused on code fluency and system design (For frontend roles, we will focus on React-specific questions. For backend roles, we take a technology-agnostic approach.)

  4. Technical Interview (45 min): A deep dive into your backend chops and how you think through systems design.

  5. Onsite/Virtual Interviews (2–3 hrs): Hosted in our office if located in the Bay Area or virtual, with three rounds:

    1. Practical Coding: Tackle real-world coding tasks with debugging.

    2. System Design: Architect a production-ready system.

    3. Tools & Automation: Build automations or improve workflows in any basic environment setup like python, java, node.js, etc.

Learn More

Retell AI - API That Turns Your LLM Into A Human-Like Voice Agent

Retell AI Basics: Everything You Need to Start Building Voice Agents

Join Retell AI to shape the future of voice automation, building scalable, impactful full-stack systems that redefine AI-driven communication.

Top Skills

Node.js
Python
React
Typescript
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The Company
HQ: San Carlos, California
73 Employees
Year Founded: 2023

What We Do

Retell is the #1 voice AI agent platform, enabling you to build, test, deploy, and monitor voice AI agents.

Industries such as healthcare, insurance, financial services, and logistics use Retell to automate and enhance call operations.

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