Senior Software Engineer (Backend)

Reposted 17 Days Ago
Be an Early Applicant
New York City, NY
In-Office
210K-300K Annually
Senior level
Artificial Intelligence • Enterprise Web • Healthtech • Software
Building healthcare AI systems organizations stake their reputations on—trust & safety infrastructure for clinical agent
The Role
The Senior Software Engineer will design backend services, optimize performance, implement security measures, and ensure robust API integration for a scalable agent platform on healthcare.
Summary Generated by Built In
About Amigo

Amigo partners with healthcare organizations to deploy robust AI infrastructure that directly serves patients and providers. Our agents handle clinical workflows and patient engagement across the entire journey: pre-visit intake, care navigation, post-visit care plans, patient monitoring, and more.

We own outcomes, not just delivery. For our customers, we're responsible for agent performance: clinical safety, continuous improvement, measurable patient outcomes. Agents operate autonomously within bounded clinical domains, with clear scope and handoff protocols. That scope expands as we validate performance across populations.

We're backed by Tier 1 investors like General Catalyst, GSV Ventures, SVA, and CohoVC. Our work is validated with leading academic medical institutions. Our agents have reached 3M+ patient encounters and are on track to 10x this year.


About this role

As a Senior Software Engineer (Backend) at Amigo, you'll build the core backend infrastructure that powers our agent platform at scale. You'll develop high-performance services that handle millions of conversations per month, focusing on concurrency, reliability, and clean system design. This role requires strong concurrency programming skills and curiosity for finding good solutions to complex technical challenges.


What you'll do
  • Design and implement high-performance backend services handling concurrent requests at scale

  • Build robust APIs and service-oriented architectures that power our agent platform

  • Develop systems with concurrency patterns to maximize throughput and reliability

  • Implement secure data handling for sensitive healthcare information with proper access controls

  • Work with distributed systems concepts like consensus, replication, and fault tolerance

  • Build resilient services that gracefully handle failures and maintain high availability

  • Optimize system performance through careful concurrency design and resource management

  • Solve complex backend challenges with simple, maintainable solutions

  • Implement monitoring, logging, and observability for backend services

  • Collaborate with platform teams to ensure integration across services

  • Design systems that scale horizontally while maintaining data consistency

  • Contribute to architectural decisions that shape our backend infrastructure


What we're looking for
  • 4+ years of production-level experience with backend development languages

  • Strong experience with concurrency programming, including threads, async operations, and parallelism

  • Experience developing large-scale distributed systems or working with distributed architectures

  • Background working on SaaS platforms or with Service-Oriented Architectures

  • Experience with cloud platforms and container orchestration technologies

  • Strong understanding of security best practices and experience with systems handling sensitive data

  • Understanding of distributed systems concepts (consensus, replication, partitioning) without necessarily having built foundational frameworks

  • Experience with message queuing systems, event streaming, and async communication patterns

  • Knowledge of database systems, both SQL and NoSQL, and their scaling characteristics

  • Curiosity for elegant solutions and clean, maintainable code

  • Strong debugging skills for concurrent and distributed systems

  • Strong problem-solving abilities with focus on system reliability and performance


Nice to have
  • Experience in healthcare, finance, or other regulated industries

  • Understanding of observability and monitoring in distributed environments

  • Experience with high-throughput, low-latency system design

  • Background with complex data processing systems

 

Benefits

Health & Wellness
  • Comprehensive health, dental, and vision insurance

  • Daily catered lunch and dinner

  • Mental health support and wellness coaching

  • Flexible wellness stipend for fitness, therapy, or personal growth

Growth & Development
  • Annual learning budget for courses, books, or conferences

  • Conference attendance budget for professional development

  • Annual team offsite

  • Academic collaboration opportunities

  • Unlimited PTO

Our Core Values
  1. Patients Win, We Win

    If patients aren't getting better care, we haven't earned the right to scale. Every internal decision gets pressure-tested: does this make patients' lives better? If we can't draw the line, we question why we're doing it.

  2. High Standards, High Care

    We hold a high bar for the team because patients are counting on us to get this right. But high standards only work with genuine investment in each other. You can take risks, admit mistakes, and challenge ideas—not despite our standards, but because of them.

  3. Thoughtful Urgency

    We move fast by default, but speed without judgment is recklessness. The discipline is knowing which decisions are reversible vs. not. In healthcare AI, the companies that win will be fast everywhere they can be and careful everywhere they must be. We build the muscle to do both.

  4. Intensely Measured

    We instrument patient outcomes, provider ROI, system performance, and clinical accuracy. But data without action is surveillance. Every metric should have an owner, a threshold, and a response plan. If we're measuring something but never acting on it, we stop measuring it.

Who Builds With Us
  • Low ego: Politics and territory don't interest you. The best ideas win, regardless of who has them.

  • Direct: You say the hard thing, challenge ideas openly, and commit fully once decided.

  • High agency: You thrive on trust rather than instruction. When you see something is broken, you fix it. You don’t file tickets and wait for someone else.

  • Bar of excellence: You hold yourself to a bar most people wouldn't, and you want teammates who do the same.

  • Skeptical: You push back on rules that don’t make sense and question assumptions that haven’t earned their place.

Top Skills

Cloud Platforms
Container Orchestration
Event Streaming
Message Queuing Systems
NoSQL
SQL
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The Company
HQ: New York, New York
30 Employees
Year Founded: 2024

What We Do

Amigo AI builds trust and safety infrastructure for clinical agents—ensuring AI systems in healthcare provide quantified confidence when mistakes aren't an option. Our platform combines advanced simulation, verification, and recursive optimization to enable healthcare organizations to deploy AI with statistical guarantees about its behavior.

We solve the fundamental challenge of reliable AI in critical domains through deterministic verification for clinical protocols and continuous drift detection for real-world performance. Our systems provide complete transparency—every AI decision is traceable and auditable, with quantified confidence intervals rather than black box predictions.

Founded by technologists from Google, Meta AI, Databricks, Coda, and Plaid, we've built systems that let organizations make informed risk decisions about AI deployment in healthcare. Our interdisciplinary approach draws from computer science, economics, physics, and mathematics to tackle human-centric optimization problems where people and populations are at the center of every solution.

We're actively working with healthcare organizations across digital health, cancer care, cardiac care, and personalized medicine to deploy AI systems that continuously learn and adapt from real-world feedback while maintaining verified safety boundaries. Our technology amplifies human expertise rather than replacing it, empowering domain experts to achieve outcomes neither could accomplish alone.

Why Work With Us

We build AI healthcare systems where 99% isn't good enough. Rapid growth—promotions in 3 months. Freedom to work your way: art museums or late nights. Tackle recursive optimization problems that ship to production. Your work directly impacts critical healthcare decisions. Diverse team from Google, Meta AI, Databricks solving problems that matter.

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