Senior Software Engineer - Automation & Tooling
Key Responsibilities
- Design, develop, and maintain robust automation frameworks, tools, and scripts to enhance engineering efficiency and product quality. Write production-grade code and actively contribute to the test automation ecosystem.
- Provide architectural input for automation solutions, ensure scalability and maintainability, and set coding standards for QA automation. Act as a go-to technical leader while remaining actively involved in code contributions.
- Partner with Product Managers, Engineering Managers, Engineers, QA Managers, and QA peers across multiple pods to identify quality challenges, share solutions, and drive org-wide improvements.
- Identify gaps in QA processes and tooling; design and implement innovative solutions to improve testing practices. Drive the evaluation, adoption and integration of new technologies, frameworks, and methodologies within the Automation & Tooling team.
- Own complex quality issues across pods; facilitate discussions and workshops to drive resolution and implement long-term solutions.
- Mentor junior engineers and QA peers in automation best practices. Run knowledge-sharing sessions to spread technical expertise across the organization.
- Track and analyze QA-related KPIs; leverage data to identify improvements and report progress on automation and quality initiatives.
- Align QA automation strategies with end-user needs, ensuring test coverage and quality improvements directly support the customer experience.
Qualifications
- Bachelor’s degree in computer science, Engineering, or equivalent experience.
- 8+ years in Quality Engineering or Software Development, with strong emphasis on test automation and tooling.
- Strong software engineering background with proven coding expertise (Python required; Java, JavaScript, or similar languages a plus).
- Demonstrated ability to architect and maintain automation frameworks at scale.
- Experience integrating automation into CI/CD pipelines and modern DevOps environments.
- Track record of contributing both strategically (process/tooling improvements) and technically (hands-on coding).
- Experience mentoring engineers and influencing QA practices across teams or pods.
Skills and Competencies
- Excellent coding and debugging skills; strong grasp of software engineering principles.
- Ability to design and document complex automation frameworks and tools.
- Strong problem-solving, analytical, and architectural skills.
- Excellent communication and interpersonal abilities; able to influence without direct authority.
- Knowledge of Agile and DevOps methodologies.
Bonus / Preferred Skills in AI/ML
- Hands-on experience developing AI -powered applications, especially using RAG architectures for knowledge retrieval and augmentation.
- Familiarity with LangChain or similar frameworks for building LLM-powered workflows.
- Experience with Model Context Protocols (MCPs) or related agent orchestration approaches.
- Strong Python skills with modern ML/AI libraries (e.g. Hugging Face, OpenAI API, Llama Index).
- Experience applying AI in QA/automation contexts (e.g., intelligent test generation, anomaly detection, defect classification).
- Understanding of MLOps practices (model deployment, monitoring, versioning, integration with CI/CD).
- Awareness of ethical AI practices (bias, explainability, model governance).
Company Summary
Zeta Global is a data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.
Zeta Global is a leading AI-powered marketing technology company that enables enterprise brands to acquire, grow, and retain customers through intelligent, data-driven engagement. At the center of its innovation is the Zeta Marketing Platform (ZMP), which unifies customer data, identity, and advanced analytics to transform billions of data signals into actionable marketing intelligence and measurable business outcomes.
Publicly traded on the New York Stock Exchange (NYSE: ZETA), Zeta is redefining modern marketing with Athena by Zeta™, a superintelligent, conversational agent embedded in ZMP that personalizes the marketer’s workspace, surfaces platform generated insights through natural dialogue and recommends next-best actions to help brands accelerate and optimize their marketing outcomes.
Skills Required
- Bachelor's degree in computer science, engineering, or equivalent experience
- 8+ years of experience in Quality Engineering or Software Development, emphasizing test automation and tooling
- Strong software engineering and coding expertise in Python
- Experience architecting and maintaining automation frameworks at scale
- Experience integrating automation into CI/CD pipelines and modern DevOps environments
- Experience contributing strategically to process and tooling improvements and technically through hands-on coding
- Experience mentoring engineers and influencing QA practices across teams
- Experience with Java, JavaScript, or similar languages
- Hands-on experience developing AI-powered applications, particularly RAG architectures
- Familiarity with LangChain or similar LLM workflow frameworks
- Experience with Model Context Protocols or related agent orchestration approaches
- Experience with Hugging Face, OpenAI API, LlamaIndex, or similar AI/ML libraries
- Experience applying AI to QA and automation
- Understanding of MLOps practices
- Awareness of ethical AI practices
What the Team is Saying
Zeta Global Compensation & Benefits Highlights
How does Zeta Global ensure its pay and bonus plans are competitive?
Zeta Global supports competitive compensation through a mix of base pay, equity, performance incentives, financial benefits and employee feedback-informed rewards. The company’s total rewards approach connects compensation with ownership, financial planning and benefits that support employees’ broader well-being.
- Competitive pay and incentives: Zeta lists competitive pay, equity, performance bonuses and an employee stock purchase plan as part of its compensation and total rewards offerings. Employees also describe compensation as a strength. A software engineer said Zeta offers “good compensation,” “best appraisals and pay raise” and a “supportive work environment,” while a director cited “compensation” as one of the strengths of the company.
- Equity and ownership: Zeta offers company equity and an employee stock purchase plan, giving employees ways to participate in the company’s growth. Its broader financial benefits also include a 401(k) with company match, monthly financial workshops, commuter benefits and insurance coverage, reinforcing compensation as part of a larger financial wellness package.
- Performance-oriented rewards: Employee reviews describe Zeta’s compensation as tied to performance and growth. One employee said, “Zeta pays well,” while another said compensation is “within industry range and revised every year.” A finance analyst cited “great incentives,” and a director described Zeta as a place to “shape your career” with room to move up. (Comparably; Glassdoor reviews; Indeed reviews)
- Benefits that strengthen total rewards: Zeta’s rewards package extends beyond pay through health, dental and vision insurance, mental health benefits, pet insurance, flexible time off, parental leave, adoption assistance, fertility and family-building support, travel assistance for reproductive health procedures, volunteer days and wellness resources. The company also says it uses wellness surveys and employee feedback to shape benefits updates, including expanded parental leave and adoption assistance.
- External signals:
- Compensation sentiment: Employees on external review sites describe Zeta’s compensation as “good,” “great” and competitive, with reviews citing pay raises, incentives, benefits and performance-based earning potential. (Glassdoor reviews; Indeed reviews; Comparably)
- Benefits signals: External profile data lists company equity, performance bonuses, an employee stock purchase plan and a home-office stipend for remote employees.
- Financial wellness: Zeta’s benefits include 401(k) matching, financial workshops, insurance coverage and employee stock purchase participation.
Bottom line: Zeta Global’s compensation approach combines competitive pay, performance incentives, equity, stock purchase access and broad benefits, giving employees both near-term rewards and longer-term financial participation in the company’s growth.
Zeta Global Insights
What We Do
Zeta Global (NYSE: ZETA) is the AI Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world.
Why Work With Us
At Zeta, people have the freedom to think creatively, take initiative, and grow. We value curiosity, innovation, and teamwork, empowering everyone to use AI and technology in smarter ways to drive impact for clients, consumers, and each other while shaping the future together.
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Zeta Global Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
