The Role
The Senior Software Engineer will architect and optimize the LLM-powered coaching platform, collaborate across teams, debug issues, and advocate for a strong engineering culture.
Summary Generated by Built In
Valence has built the only AI native coaching platform for enterprise, offering personalized, expert, and human-like guidance and support to any leader or employee. We’re not just talking about the future of work — we’re building it now, with the most innovative Fortune 500 companies across healthcare, financial services, manufacturing, and technology.
Our focus is on the problems that actually decide whether AI changes how organizations operate — the ones with no playbook, no obvious answers, and no guarantee of success. If you want to be part of the small group that defines how AI transforms the future at a global scale, this is your chance.
And this isn’t for everyone. We’re not looking for people who want predictability or incremental progress. We only want those who are restless at the edge of what’s possible, who get bored when things feel “done,” and who are driven to redefine what AI can mean for leaders, companies, and the world. Because at Valence, the work worth doing is the kind that redefines work itself.
The Role
In this role, you’ll be hands-on shaping the technical foundation of our LLM-powered product used by leaders at Fortune 500 companies. You’ll work closely with our Technical Lead and CEO (also our product visionary) to ship real features fast, debug hard problems, and scale systems that redefine how enterprises approach learning and leadership. This is not an incremental build. It’s a ground-floor opportunity to create and own something category-defining.
About Valence
We're the only company pioneering leadership coaching for large enterprises in an AI-first way. Our mission is to transform how the world's biggest companies approach learning and development, helping teams work better together through AI-powered personalization that adapts to individual goals and organizational culture using the latest advances in machine learning and natural language processing.
We've been featured in Harvard Business Review, TIME, World Economic Forum, Financial Times, Forbes and an Inc. 5000 fastest-growing private companies in America. Our clients represent the most diverse and sophisticated enterprise AI implementations globally, including Coca-Cola, Delta, Nestlé, General Mills, Schneider Electric, Deutsche Telekom, AstraZeneca, Prudential, CVS and Bristol Myers Squibb.
Working at Valence means you'll work directly with Fortune 500 technology leaders, building expertise through the most complex enterprise deployments while gaining insight into diverse organizational approaches to AI transformation. These aren't just any enterprise clients - they're the companies defining what AI-first business transformation looks like across every major industry.
What You'll Do
- Architect, build, and optimize core components of our LLM-driven coaching engine
- Collaborate with product, design, and infrastructure to deliver delightful, resilient user experiences
- Own end-to-end systems: from model integration to frontend delivery, evaluation and observability
- Design for scale, security, and performance across enterprise environments
- Influence and evolve our engineering culture, roadmap, and technical bar
- Debug across the stack—from model behavior to data infra to UI
- Help shape hiring, tooling, and internal processes as we grow
What We're Looking For
- Engineering Skills: You've got significant experience in a combination of scaling startups and best-in-class engineering organizations, with deep Python expertise (Django preferred) and confidence querying databases independently to build your own datasets.
- AI Fluid: You've got hands-on experience from ML roles, coursework, side projects, and/or LLM applications—bonus points for running evals or demonstrating a great grasp of model quality/performance tradeoffs.
- Builder at Heart: You’ve architected and shipped production-grade systems - ideally in AI, distributed infrastructure, or high-velocity B2B environments. You balance speed with scalability.
- Versatile and Pragmatic: You move fluidly between crafting clean abstractions and deploying scrappy experiments when speed to insight matters most.
- Product Focused: You write reliable code and care as much about how your work performs in the hands of customers as how it performs in CI.
- Startup Fluent: You thrive in ambiguity, value momentum over perfection, and happily wear multiple hats when it means unblocking the team.
- Data-Driven Operator: You think in experiments, validate with data, and believe that observation beats assumption every time.
What You'll Get
- Ownership & Rapid Growth
- Outsized missions from day one, with direct responsibility for company-defining projects
- Work alongside the executive team with transparency into strategy and decision-making
- Influence on direction through real-time customer feedback and market insights
- AI-First Operator
- Work directly with cutting-edge AI models and next-generation platforms
- Build expertise in enterprise AI implementation across Fortune 500 companies and multiple industries
- Establish yourself as a recognized leader among peers in shaping how AI transforms work at a global scale
- Compensation
- Competitive salary including base + bonuses
- Comprehensive health coverage (medical, dental, vision) from day one
- Generous PTO, company-wide R&R shutdowns, and paid parental leave
- Retirement plan support for US and global employees
- Equity
- Meaningful ownership in a venture-backed company at a growth inflection point
- Financial upside that comes from scaling fast
- Top-up grants as we scale and you deliver exceptional performance — your compensation grows alongside your impact
- Top-Performing Culture
- A culture built for top talent: intensity to win, growth without limits, and a team that solves hard problems and celebrates big wins together
Learn more about us and meet our team here
Location and Work Environment
This role can be either remote or hybrid from our offices in New York or Toronto. Candidates must be comfortable working with colleagues in different time zones (UK), and have valid travel documents without work authorization restrictions in the US.
Diversity and Inclusion
We are dedicated to creating a diverse and inclusive environment where everyone feels valued and supported. We encourage applications from candidates of all backgrounds and offer accommodations upon request throughout the hiring process. If you have any questions, please reach out to Allison Langille, Head of People, at [email protected].
Top Skills
AI
Databases
Django
Llm
Machine Learning
Python
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The Company
What We Do
Established in 2017, Valence is a client-driven, future-focused professional services firm offering digital strategy, design, and engineering services. We love technology and we love our clients – and the true power of technology is only realized when it empowers people to unlock the potential of business.
By hiring uniquely talented problem-solvers and consultants who are obsessed with client service, we can operate as pioneers of integrated technology solutions, helping every client to navigate their future and realize their vision.
Our promise is to bring harmony to your people, processes, and technology. Our people fuel our success and innovative technology is our promise. The right people can envision, design, and develop technology that is more than a tool. The right team can deliver truly transformative solutions that ignite opportunity.
We value trust, integrity, service, and empathy. We work with clients to share ideas, and challenge each other to think beyond what has been done before, with an always-on learning mindset.
From cloud enablement to cutting-edge, Valence operates across all stages of the digital transformation journey with integrated creative, consulting, and engineering services. We take pride in our ability to provide new perspectives and build solutions that result in operational efficiencies and improved user experiences.
