At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes, skills and experience.
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Overview:
Employee will join Test Automation development team to build and evolve an in-house platform that runs large-scale load and functional tests for real-time communication and VoIP systems. He (she) will own features end-to-end, work across the stack — from Java services down to C/C++ media components and Linux networking — and help scale tests that simulate thousands of concurrent users and calls.
This is a polyglot systems role. We expect strong fundamentals, leadership capability and the ability to learn fast: several of our specialized tools and technologies are developed in-house, and you will have room to grow into them on the job.
Responsibilities:
- Design, build, and maintain Java components of the test-automation platform.
- Work with real-time media and VoIP flows: signaling, media transport, NAT traversal, and transport security.
- Build and debug C/C++ components on Linux when needed.
- Package and run the system with Docker and container orchestration.
- Diagnose complex issues across application code, protocols, containers, and networking.
- Contribute to CI/CD, code review, and technical documentation.
- Collaborate daily in English with a distributed, international team.
Requirements:
- 4+ years of software development, with strong senior-level Java (concurrency, multithreading, performance).
- C/C++: able to read, build, and debug native code on Linux.
- Docker and containers; comfortable running multi-service systems.
- Linux: shell scripting, service management, troubleshooting.
- Networking fundamentals: TCP/UDP, TLS, sockets, NAT, and packet inspection.
- Real-time communications / VoIP concepts (media transport and NAT traversal), or a strong ability and appetite to ramp up quickly.
- Experience with test automation and CI/CD pipelines.
- Solid OO design, clean code, and testing/debugging discipline.
- Fluent English, written and spoken.
Additional Skills (Advantageous):
- Python.
- Machine Learning / NLP —model fine-tuning, and inference (supports an ongoing data-privacy/log-anonymization initiative).
- Rust.
- WebRTC and VoIP protocols (SIP, RTP/SRTP, ICE/STUN/TURN).
- Observability and metrics/dashboards for performance analysis.
- Experience with load/performance testing at scale.
To ensure our hiring process is fair, efficient, and transparent, we want to inform all applicants that we may use Artificial Intelligence (AI) technologies, including third party tools to screen resumes and match candidates to job opportunities based on their skills and experience. All applications are also reviewed by our hiring team, and final decisions are made by our hiring managers. Kindly review our privacy policy (Mitel Privacy Policy) for more information and to understand how to exercise any of your rights.
For more information, visit Why Mitel or follow us on LinkedIn here.
Mitel is committed to achieving workforce diversity and creating an inclusive working environment. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community.
Skills Required
- 4+ years of software development experience
- Strong senior-level Java development, including concurrency, multithreading, and performance optimization
- Ability to read, build, and debug C/C++ code on Linux
- Experience with Docker and containerized multi-service systems
- Linux shell scripting, service management, and troubleshooting experience
- Networking fundamentals including TCP, UDP, TLS, sockets, NAT, and packet inspection
- Real-time communications or VoIP concepts, including media transport and NAT traversal, or ability to learn them quickly
- Experience with test automation and CI/CD pipelines
- Strong object-oriented design, clean coding, testing, and debugging practices
- Fluent written and spoken English
- Python experience
- Machine learning or NLP experience, including model fine-tuning and inference
- Rust experience
- WebRTC and VoIP protocol experience, including SIP, RTP/SRTP, ICE, STUN, or TURN
- Experience with observability, metrics, dashboards, or large-scale load and performance testing
What We Do
Powering more than 2 billion connections every day, Mitel helps businesses connect, collaborate and take care of customers. With 45 years of industry leadership, we help businesses connect, collaborate and provide better experiences for their customers. Mitel is trusted by 70 million business users in more than 100 countries. Throughout our long history of industry experience, innovation has been core to Mitel’s DNA – allowing us to become experts in evolving to meet your needs and help you do the same for your customers. It’s why we’re the only company that wakes up every day exclusively focused on helping you take your communications from where they are today to where you – and your customers – need and expect them to be.
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