Senior Site Reliability Engineer

Location Details: India, remote

At GoDaddy, the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days), and some work entirely remotely.

This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings.

Join our team

Are you ready to be a reliability leader for the security platforms that protect GoDaddy’s global footprint? Our Security Infrastructure Operations team is seeking a Senior Site Reliability Engineer to drive availability, performance, and operational excellence across our IDS/IPS, DDoS mitigation, and other security services. You’ll define SLOs, reduce toil with automation, and lead incident response for mission-critical security infrastructure.

What you'll get to do…

• Own reliability outcomes for security platforms by defining SLIs/SLOs and error budgets; build actionable alerting, dashboards, and runbooks.
• Architect and implement high availability, capacity planning, and disaster recovery for IDS/IPS, DDoS mitigation, and supporting services.
• Design zero/minimal-downtime maintenance and upgrade strategies for OS, firmware, and signature updates.
• Automate deployments, configuration, and compliance using SaltStack and Python.
• Operate and improve a heterogeneous stack: TrendMicro TippingPoint IPS, Suricata, NetScout/Arbor Sightline/TMS, HAProxy, Nginx, Juniper, Palo Alto, Kentik/KProxy.
• Build and evolve observability: Icinga alerting, Grafana dashboards, InfluxDB metrics, rsyslog pipelines; drive SLO-based alerting and noise reduction.
• Lead incident response within a 24/7 on-call rotation; act as incident commander, drive rapid mitigation, and run blameless postmortems with durable fixes.
• Reduce toil through self-service tooling, APIs, and automated health checks; champion reliability reviews and game days/chaos testing.
• Ensure audit-ready operations aligned to WebTrust and PCI-DSS; uphold change management, configuration baselines, and access controls.
• Collaborate with Network Engineering, Security Architecture, Hosting, and Product teams; mentor and provide technical guidance to 2–3 contractors.
• Maintain high-quality operational documentation, SOPs, and architectural diagrams

Your experience should include...

• 5+ years in SRE/production operations or platform engineering supporting large-scale, mission-critical systems; experience with network/security platforms.
• Expert-level SaltStack for configuration management and automation ie. Puppet Ansible.
• Strong Linux administration and troubleshooting; deep understanding of TCP/IP, routing, L4–L7, and load balancing.
• Proficiency in Python for automation, tooling, and integrations; familiarity with software engineering practices (code reviews, testing, CI/CD).
• Observability at scale: Icinga, Grafana, InfluxDB, and rsyslog.
• Git-based workflows and Infrastructure as Code concepts.
• Proven effectiveness in a 24/7 operations environment with on-call responsibilities and incident management.
• Excellent technical writing and documentation skills; ability to lead and mentor contractors.

You may also have…

• Hands-on administration of IDS/IPS and DDoS platforms (TrendMicro TippingPoint, Suricata, NetScout/Arbor Sightline/TMS).
• Experience with HAProxy and Nginx; Juniper and Palo Alto administration.
• Bachelor’s degree in Computer Science, Information Technology, or related field.
• Industry certifications (Security+, CISSP, Linux+).
• Experience in web hosting, ISP, or managed service provider environments.
• Background in incident response, change management, and compliance audits.
• Experience operating hybrid cloud/on-premises infrastructure; understanding of WebTrust and PCI-DSS operational requirements.

We've got your back...  We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy’s benefits vary based on individual role and location and can be reviewed in more detail during the interview process.

We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way. 

About us...  GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us. 

At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that’s not enough to build true equity and belonging in our communities. That’s why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It’s the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page.

GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy.

Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to [email protected]. 

GoDaddy doesn’t accept unsolicited resumes from recruiters or employment agencies.