Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Primary Responsibilities:
- SRE & Technical Leadership
- Lead SRE practices across business-critical applications and platforms
- Define engineering standards around availability, scalability, resiliency, observability, performance, and recoverability
- Establish and maintain SLIs, SLOs, SLAs, and error budgets for critical services
- Partner with architects and engineering teams during architecture and production-readiness reviews
- Identify reliability risks across application, infrastructure, data, integration, and dependent-service layers
- Mentor SREs and software engineers on production engineering and troubleshooting practices
- Drive a culture of automation over manual operations
- Comply with all applicable Company policies, procedures, and business directives, changes including those relating to work location, team assignments, work schedules, and flexible work arrangements
Required Qualifications:
- Bachelor's or advanced Degree in a related technical field
- 5+ years of IT Experience
- 5+ years of DevOps Experience
- 4+ years of experience on Infrastructure as Code (Terraform/Ansible/Chef/Puppet)
- 2+ years of experience on Docker and Container Orchestration (Kubernetes/OpenShift)
- 2+ years of experience on DevOps and CI/CD tools such as Git, Jenkins
- 2+ years of experience on Kafka Support
- 2+ years of experience on Monitoring tools and technologies (Splunk, Dynatrace, new relic)
Preferred Qualifications:
- Infrastructure Engineering Experience
- Cloud Experience (Azure/AWS/GCP)
- Automation experience
- Good Knowledge on SRE principles
- Proven hands on scripting with one or more: YAML, JSON, PowerShell, BASH or Python
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Skills Required
- Bachelor's or advanced degree in a related technical field
- 5+ years of IT experience
- 5+ years of DevOps experience
- 4+ years of Infrastructure as Code experience with Terraform, Ansible, Chef, or Puppet
- 2+ years of experience with Docker and container orchestration using Kubernetes or OpenShift
- 2+ years of experience with DevOps and CI/CD tools such as Git and Jenkins
- 2+ years of Kafka support experience
- 2+ years of experience with monitoring tools such as Splunk, Dynatrace, or New Relic
- Infrastructure engineering experience
- Cloud experience with Azure, AWS, or GCP
- Automation experience
- Knowledge of SRE principles
- Hands-on scripting experience with YAML, JSON, PowerShell, Bash, or Python
Optum Compensation & Benefits Highlights
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Leave & Time Off Breadth — PTO is generally described as decent or good, and many note it as a strong part of the package. Actual ability to take time off can depend on workload and team coverage.
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Retirement Support — Offerings include a 401(k) with employer match and access to an employee stock purchase plan, which are highlighted as meaningful components of total rewards. These programs are consistently referenced among core benefits.
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Parental & Family Support — Parental and caregiver leave, along with adoption assistance, are publicly highlighted and viewed as notable elements of the package. Availability can be role-specific, but these supports contribute to overall breadth where offered.
Optum Insights
What We Do
Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.
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Optum Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Optum has three workplace models that balance the needs of the business and the responsibilities of each role. These models, core on‑site (5 days/week), hybrid (4 days/week) and telecommute or fully remote, vary by country, role and location.
