Positively disrupting an industry that has not seen any innovation in over 50 years, Tekion has challenged the paradigm with the first and fastest cloud-native automotive platform that includes the revolutionary Automotive Retail Cloud (ARC) for retailers, Automotive Enterprise Cloud (AEC) for manufacturers and other large automotive enterprises and Automotive Partner Cloud (APC) for technology and industry partners. Tekion connects the entire spectrum of the automotive retail ecosystem through one seamless platform. The transformative platform uses cutting-edge technology, big data, machine learning, and AI to seamlessly bring together OEMs, retailers/dealers and consumers. With its highly configurable integration and greater customer engagement capabilities, Tekion is enabling the best automotive retail experiences ever. Tekion employs close to 3,000 people across North America, Asia and Europe.
Summary:
Leads key reliability initiatives and develops scalable, fault-tolerant infrastructure solutions across Tekion’s platform. Plays a pivotal role in incident response, automation, and performance optimization while mentoring junior engineers and improving operational maturity.
Duties & Responsibilities:
• Designs and implements scalable monitoring, alerting, and self-healing systems to maintain service availability.
• Leads incident response efforts for critical outages, driving root cause analysis and long-term resolution strategies.
• Develops infrastructure automation and reliability tooling to support deployment, recovery, and scaling.
• Collaborates with engineering and DevOps teams to ensure reliability principles are embedded in product and platform design.
• Performs capacity planning, fault tolerance analysis, and performance optimization for high-traffic systems.
• Mentors junior SREs and shares best practices in operational excellence, automation, and incident handling.
Job Complexity:
Leads reliability engineering for large, complex systems. Anticipates issues, improves operational workflows, and ensures reliability at scale.
Required Supervision:
Operates independently with minimal oversight. Trusted to drive high-priority initiatives and influence platform reliability decisions.
Expertise:
Deep technical proficiency in SRE principles, automation, and large-scale infrastructure. Recognized as a go-to expert for reliability challenges and cross-functional collaboration.
Qualifications:
• 5–7 years of experience in site reliability engineering, DevOps, or infrastructure
• Bachelor’s or Master’s degree in Computer Science, Engineering, or related field
• Expertise in cloud-native architecture (AWS, GCP, or Azure), Kubernetes, and distributed systems
• Strong scripting and automation skills (Python, Go, Bash, Terraform, Ansible)
• Extensive experience with observability stacks (Prometheus, Grafana, Datadog, Splunk)
• Proven track record in incident management, root cause analysis, and performance tuning
• Strong communication, leadership, and mentoring abilities
Current Tekion Employees: Please apply via the Internal Job Board in Ashby
Note: Tekion recently transitioned to a new recruiting tool and we appreciate your patience and feedback as we adjust to our new system!
Tekion is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, victim of violence or having a family member who is a victim of violence, the intersectionality of two or more protected categories, or other applicable legally protected characteristics.
For more information on our privacy practices, please refer to our Applicant Privacy Notice here.
Skills Required
- 5–7 years of experience in site reliability engineering, DevOps, or infrastructure
- Bachelor's or Master's degree in Computer Science, Engineering, or a related field
- Expertise in cloud-native architecture using AWS, GCP, or Azure
- Expertise with Kubernetes and distributed systems
- Strong scripting and automation skills using Python, Go, Bash, Terraform, or Ansible
- Extensive experience with observability stacks such as Prometheus, Grafana, Datadog, or Splunk
- Experience in incident management, root cause analysis, and performance tuning
- Strong communication, leadership, and mentoring abilities
Tekion Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Tekion and has not been reviewed or approved by Tekion.
-
Healthcare Strength — Healthcare coverage includes 100% employer-paid medical, dental, and vision for many U.S. roles, often extending to families. Additional options like HSA/FSA and pet insurance are cited as part of a robust health offering.
-
Fair & Transparent Compensation — Pay is considered competitive overall, with total rewards (pay, stock, equity, and benefits) frequently viewed favorably. Many accounts characterize compensation as strong alongside comprehensive benefits.
-
Wellbeing & Lifestyle Benefits — Perks such as free meals/snacks, wellness resources, and on-site amenities are highlighted. Flexible or remote options are available for some roles, adding convenience and flexibility.
Tekion Insights
What We Do
At Tekion, we believe that business applications don’t have to be boring. In fact, they should be simple, fun and cool! They should be as delightful to use as your favorite social or consumer application, yet powerful enough to seamlessly and efficiently run global businesses that provide unparalleled consumer experience without compromise. Founded by visionary entrepreneur and innovator Jay Vijayan, we are building the world’s best business applications on the cloud starting with the automotive retail industry. We inherently use cutting-edge technologies like big data, machine learning/AI, and human computer interaction (voice, touch, vision, sensors and IoT). We are inventing new technology along the way to overcome barriers and solve big problems, all while having a blast doing it! Our flagship product offering, Automotive Retail Cloud ™- an industry-first cloud-native retail platform, including all functionalities of a Dealer Management System (DMS) launched recently.
