Senior Site Reliability Engineer

Posted Yesterday
Be an Early Applicant
2 Locations
In-Office or Remote
Senior level
Cloud • Security • Software • Cybersecurity
Akamai powers and protects life online by solving the toughest challenges and turning the impossible into the possible.
The Role
Design, deploy, and maintain Akamai’s Compute platform infrastructure and internal tools. Improve service availability, reliability, scalability, observability, and performance through automation, monitoring, and configuration management. Support incident response and on-call operations, troubleshoot customer-impacting issues, define reliability requirements, and mentor other SRE engineers while collaborating across teams.
Summary Generated by Built In

Do you like collaborating across teams to solve complex problems?

Do you have a passion for cutting edge technologies and tackling system problems?

Join our highly-skilled Site Reliability team!

Our team designs, develops, and manages applications and infrastructure that support Akamai's Compute products and services. We create solutions that manage our Compute platform, focusing on cloud interfaces - Compute Portals and APIs. We do this while maintaining Akamai's mission to make life better for billions of people, billions of times a day.

Partner with the best

In this role, you'll ensure the operation and uptime of our Compute services and infrastructure. You'll supervise and maintain our critical infrastructure. You'll collaborate with cross-functional teams to create tooling and software that monitors and improves the reliability of our systems. You'll work with various technologies as we release brand new applications and modernize our existing tooling.

As a Senior Site Reliability Engineer, you will be responsible for:

  • Providing support and mentorship for other SRE engineers within the team
  • Defining requirements as part of the product lifecycle to influence the new designs and standards
  • Deploying and maintaining the platform and tools used internally
  • Partnering with multiple teams to ensure the availability, reliability, scalability and usability of our products and services
  • Improving our Compute Cloud Interface platform to speed error detection and remediation, enhancing performance and reliability
  • Developing and improving automation to support daily activities and reduce toil
  • Participating in on-call rotations, guiding restoration and repair of service-impacting issues
  • Collaborating with internal teams to help troubleshoot and resolve escalations and incidents for our customers.

Do what you love

To be successful in this role you will:

  • Have 5 years of relevant experience and a Bachelor's degree in Computer Science or its equivalent
  • Have experience automating with programming languages such as Python and/or Golang as well as scripting languages i.e. bash
  • Possess an understanding of best practices related to systems reliability, observability and monitoring incl. adherence to SLOs.
  • Have experience with configuration management tools such as SaltStack, Terraform and Ansible, as well as CI/CD solutions such as Jenkins
  • Have hands-on mastery in Linux administration and container-based platforms like Docker
  • Utilize monitoring tools like Prometheus, Grafana, Loki, web proxies (e.g., nginx/envoy/haproxy), and performance optimization solutions such as Redis effectively.

About us

At Akamai, we make life better for billions of people, trillions of times a day.
Whether you're streaming live events, scrolling social media, watching your favorite series, or managing your savings, we're the engine behind the scenes. We provide the world's most distributed platform from Cloud to Edge to help the giants of the digital world work faster and stay more secure, making the internet a better experience for everyone.
Our focus is simple:
Cloud and Edge: Running apps closer to users for instant performance.
Security: Neutralizing threats before they ever reach your data.
Content Delivery: Scaling the world's biggest moments without a glitch.
AI: Enabling our customers to build, secure, and scale AI apps on the world's most distributed cloud platform.
At Akamai, we don't just support the internet; we power and protect it, because behind every great digital experience is a massive hidden challenge. And we're the ones who solve it. When millions of people hit play or pay, Akamai ensures it just works.

Benefits at Akamai: We support your health, well-being, finances, and life beyond work. See our benefits.

FlexBase adapts to your job's needs

Akamai's FlexBase program is yet another way we show our commitment to providing employees with an exceptional workplace experience. It's not about telling employees where to work; it's about supporting employees to do their best work.
We trust our incredible employees to work in ways that suit them best: at home, in an office, or a combination of both.

Connect with us on social and see what life at Akamai is like!

Skills Required

  • 5 years of relevant experience
  • Bachelor’s degree in Computer Science or equivalent
  • Automation experience with Python and/or Golang
  • Bash scripting experience
  • Understanding of systems reliability, observability, monitoring, and SLOs
  • Experience with SaltStack, Terraform, and Ansible
  • Experience with CI/CD solutions such as Jenkins
  • Hands-on mastery of Linux administration
  • Experience with container-based platforms such as Docker
  • Experience with Prometheus, Grafana, Loki, web proxies, and Redis

Akamai Technologies Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Akamai Technologies and has not been reviewed or approved by Akamai Technologies.

  • Leave & Time Off Breadth Unlimited PTO in the U.S., wellness days, paid volunteering time, and the FlexBase model contribute to broad time‑off flexibility. These practices are described as supporting strong work‑life balance.
  • Parental & Family Support Generous paid parental leaves, paid family care leave, subsidized backup childcare, and inclusive family‑building benefits via Carrot form a comprehensive family support suite. Coverage spans fertility support through caregiving resources.
  • Retirement Support A 401(k) with a substantial company match and immediate vesting, plus Roth and Mega Backdoor Roth options, underpin long‑term savings. These features provide reliable long‑term savings opportunities.

Akamai Technologies Insights

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The Company
HQ: Cambridge, MA
10,285 Employees
Year Founded: 1998

What We Do

At Akamai, we make life better for billions of people, billions of times a day. Every moment, billions of people, all over the world, are using the internet to shop, play games, look after finances, learn remotely, share videos, connect across the world, and so much more. These life-shaping digital experiences wouldn’t be possible without Akamai. We power and protect life online. It’s an extraordinary mission, and our global teams achieve it by solving the toughest challenges, and turning the impossible into the possible. With the world’s most distributed compute platform — from cloud to edge — we make it easy for businesses to develop and run applications, while we keep experiences closer to users and threats farther away. That’s why innovative companies worldwide choose Akamai to build, deliver, and secure their digital experiences. Thanks to our world’s most distributed platform for cloud computing, security, and content delivery. Akamai keeps applications and experiences closer and threats farther away. Devoted, determined problem-solvers who share a passion for technology, we’re always pushing ground-breaking ideas and driving innovation. Do you want to power and protect life online, by solving the toughest challenges with us? Be part of an amazing team!

Why Work With Us

Our people are devoted, determined problem-solvers who share a passion for technology. We find solutions through persistence, and push ground-breaking ideas forward with urgency and courage. This creates an environment where we harness creative energy and drive innovation. We are inclusive and diverse, and we love to collaborate across the world.

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