Senior Site Reliability Engineer

Posted Yesterday
Be an Early Applicant
2 Locations
In-Office or Remote
Senior level
Cloud • Security • Software • Cybersecurity
Akamai powers and protects life online by solving the toughest challenges and turning the impossible into the possible.
The Role
Design, implement, and maintain reliable, scalable infrastructure for large distributed content delivery systems. Define and measure SLIs/SLOs, monitor availability and performance, troubleshoot incidents, and implement corrective actions. Develop automation to reduce manual work, participate in design reviews, and collaborate with product and engineering teams to improve system reliability and performance.
Summary Generated by Built In

Do you like collaborating across teams to solve complex problems?

Do you enjoy solving large scale distributed content delivery challenges?

Join our critical Platform and Reliability Engineering Team!

The Platform & Reliability Engineering team is responsible for defining, measuring, & optimizing the key performance indicators of delivery customers. Your expertise in software engineering and systems administration will be instrumental in building robust and resilient infrastructure.

Partner with the best

Enhance system reliability, scalability, and performance by designing, implementing, and maintaining robust infrastructure and operational processes. Collaborate with cross-functional teams to ensure seamless deployment, monitoring, and incident response. Proactively identify and resolve system issues to support business continuity and growth. Advocate for automation and best practices to optimize system efficiency, availability, and security across the organization.

As a Senior Site Reliability Engineer, you will be responsible for:

  • Working on Internet technologies to improve the performance, availability, and scalability of large distributed content delivery systems.
  • Collaborating with cross-functional teams, including Product and engineering, to define and establish measurable Service Level Indicators and Objectives.
  • Providing technical expertise and feedback to ensure system designs and implementations align with reliability and performance requirements effectively.
  • Monitoring platform availability and performance, analyzing data to debug issues, and implementing corrective actions to prevent future occurrences.
  • Developing and implementing automation solutions aimed at enhancing operational efficiency while minimizing repetitive tasks.
  • Participating in design reviews and providing technical guidance to ensure designs meet requirements for scalability, performance, and robustness
  • Staying updated on recent developments in cloud computing, DevOps, and SRE best practices without missing emerging trends.

Do what you love

To be successful in this role you will:

  • Have 5+ years of relevant experience and a Bachelor's degree in Computer Science, Engineering, or related field.
  • Demonstrate expertise in scripting languages like Python, Bash, and JavaScript to enable automation and create efficient tools.
  • Utilize monitoring and alerting tools such as Prometheus, Grafana, ADBMS, and Datadog effectively for creating and managing dashboards.
  • Work proficiently in UNIX/Linux environments, showcasing exceptional problem-solving abilities and comprehensive system expertise.
  • Utilize Oracle SQL to perform data integrity checks, identify root causes of anomalies, and generate detailed reports.
  • Improve outcomes, embrace ongoing learning, and deliver automation-centered operational excellence across various initiatives with proactive self-direction.
  • Demonstrate customer focus, accountability, and exceptional communication and teamwork abilities across various cross-functional groups.

About us

At Akamai, we make life better for billions of people, trillions of times a day.
Whether you're streaming live events, scrolling social media, watching your favorite series, or managing your savings, we're the engine behind the scenes. We provide the world's most distributed platform from Cloud to Edge to help the giants of the digital world work faster and stay more secure, making the internet a better experience for everyone.
Our focus is simple:
Cloud and Edge: Running apps closer to users for instant performance.
Security: Neutralizing threats before they ever reach your data.
Content Delivery: Scaling the world's biggest moments without a glitch.
AI: Enabling our customers to build, secure, and scale AI apps on the world's most distributed cloud platform.
At Akamai, we don't just support the internet; we power and protect it, because behind every great digital experience is a massive hidden challenge. And we're the ones who solve it. When millions of people hit play or pay, Akamai ensures it just works.

Benefits at Akamai: We support your health, well-being, finances, and life beyond work. See our benefits.

FlexBase adapts to your job's needs

Akamai's FlexBase program is yet another way we show our commitment to providing employees with an exceptional workplace experience. It's not about telling employees where to work; it's about supporting employees to do their best work.
We trust our incredible employees to work in ways that suit them best: at home, in an office, or a combination of both.

Connect with us on social and see what life at Akamai is like!

Skills Required

  • 5+ years of relevant experience
  • Bachelor's degree in Computer Science, Engineering, or related field
  • Expertise in scripting languages: Python, Bash, JavaScript
  • Experience with monitoring and alerting tools: Prometheus, Grafana, ADBMS, Datadog
  • Proficiency in UNIX/Linux environments
  • Experience using Oracle SQL for data integrity checks and reporting
  • Experience developing and implementing automation solutions to improve operational efficiency
  • Strong communication, collaboration, and customer-focused skills

Akamai Technologies Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Akamai Technologies and has not been reviewed or approved by Akamai Technologies.

  • Leave & Time Off Breadth Unlimited PTO in the U.S., wellness days, paid volunteering time, and the FlexBase model contribute to broad time‑off flexibility. These practices are described as supporting strong work‑life balance.
  • Parental & Family Support Generous paid parental leaves, paid family care leave, subsidized backup childcare, and inclusive family‑building benefits via Carrot form a comprehensive family support suite. Coverage spans fertility support through caregiving resources.
  • Retirement Support A 401(k) with a substantial company match and immediate vesting, plus Roth and Mega Backdoor Roth options, underpin long‑term savings. These features provide reliable long‑term savings opportunities.

Akamai Technologies Insights

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The Company
HQ: Cambridge, MA
10,285 Employees
Year Founded: 1998

What We Do

At Akamai, we make life better for billions of people, billions of times a day. Every moment, billions of people, all over the world, are using the internet to shop, play games, look after finances, learn remotely, share videos, connect across the world, and so much more. These life-shaping digital experiences wouldn’t be possible without Akamai. We power and protect life online. It’s an extraordinary mission, and our global teams achieve it by solving the toughest challenges, and turning the impossible into the possible. With the world’s most distributed compute platform — from cloud to edge — we make it easy for businesses to develop and run applications, while we keep experiences closer to users and threats farther away. That’s why innovative companies worldwide choose Akamai to build, deliver, and secure their digital experiences. Thanks to our world’s most distributed platform for cloud computing, security, and content delivery. Akamai keeps applications and experiences closer and threats farther away. Devoted, determined problem-solvers who share a passion for technology, we’re always pushing ground-breaking ideas and driving innovation. Do you want to power and protect life online, by solving the toughest challenges with us? Be part of an amazing team!

Why Work With Us

Our people are devoted, determined problem-solvers who share a passion for technology. We find solutions through persistence, and push ground-breaking ideas forward with urgency and courage. This creates an environment where we harness creative energy and drive innovation. We are inclusive and diverse, and we love to collaborate across the world.

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